TrustRadius: an HG Insights company

Zilliant

Score8.1 out of 10

2 Reviews and Ratings

What is Zilliant?

Zilliant provides AI-enriched SaaS solutions that aim to maximize the lifetime value of B2B customer relationships.

Expanding the economic value of existing customers is the most reliable, predictable and actionable way for B2B companies to grow revenues and enhance margins.

The Zilliant IQ platform aims to continuously identify the untapped economic potential of every existing B2B customer relationship, and seamlessly deliver prescriptive intelligence within existing field sales workflows, CRM applications, and eCommerce channels, where it increases the value of every customer interaction.

With fast deployment cycles and low total cost of ownership, Zilliant aims to be the partner of choice for global B2B enterprises seeking to drive top-line growth and profit margins with AI-based technologies.

Media

Screenshot of Seller KPIs and accounts to pursue in easy to review and actionable dashboard.
Screenshot of Sales manager dashboard displays rep performance and adoption of Zilliant guidance.
Screenshot of Zilliant IQ identifies the true economic potential for every account.
Screenshot of Zilliant IQ prescribes actions to grow accounts through pricing and upsell/cross-sell.
Screenshot of Proactively and intelligently manage, adjust and renew customer price agreements.
Screenshot of Zilliant IQ delivers optimized pricing to all customer touch-points and sales tools including CPQ.
Screenshot of Zilliant IQ delivers prescriptive intelligence to eCommerce, CRM, CPQ and other customer-facing touchpoints.

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Screenshot of Seller KPIs and accounts to pursue in easy to review and actionable dashboard.

Thanks to Zilliant we increased our profits

Use Cases and Deployment Scope

We use this software to know first hand the market of our products worldwide and how they are sold everywhere, in order to maintain prices to our customers and offer them a better service. It is a very complete software that allows the monitoring of prices, costs, estimates and discounts of our products.

Pros

  • The market analysis function allows us to always have the knowledge of the value of our products and services, as well as price analysis.
  • All pricing management is allowing us to have greater control of our costs, profit margins and selling prices.
  • Automated quotes and estimates save us a lot of time with customers and their quotations.

Cons

  • The tracking of competitor's prices is not kept up to date as I would like, sometimes there have been price increases and it has brought us losses.
  • It has good integrations, but if it integrated email it would make my job a lot easier.
  • Its interface can be overwhelming, the more clients you have, the more cluttered the information looks on the main screen.

Most Important Features

  • Competitor price tracking, allows us to always keep our prices attractive to our customers.
  • It has price and cost calculations, which accurately and without loss, show the best prices of our services for our customers.
  • The integrations with SalesForce sales software, allows for a very complete sales tool.

Return on Investment

  • Undoubtedly thanks to this tool we can have greater control of our sales, but especially of our profit margins and the prices we offer to our customers, as well as the price that is handled in the market for our service, avoiding economic losses and achieving better profitability.

You can benefit from using Zilliant Sales IQ if you want insights and recommendations on pricing and customer segmentation

Use Cases and Deployment Scope

The software helps our B2B sales team optimize pricing, sales, and margin strategies. Because Zilliant uses ML and AI technologies to provide our sales team with insights and recommendations on for example pricing and segmentation we can benefit from 'external sales intelligence'.

Pros

  • Improve pricing strategy, it provides recommendations on pricing, helping to optimize our pricing strategy and increase revenue.
  • Enhance sales performance by providing our sales team with relevant data and insights to make informed decisions and improve their sales performance.
  • Helps to segment our customer base and target specific customer groups with relevant offers and promotions.

Cons

  • Ability to integrate with other data sources within our company, enhancing decision making.
  • Enhance reporting and vizualization capabilities to make it even easier for sales teams to understand and act on insights

Most Important Features

  • Ability to integrate various data sources
  • Ability to use machine learning or AI to create accurate and relevant insights to our sales team
  • Ability to segment our customer base and target specific customer groups with relevant offers and promotions.

Return on Investment

  • Some objectives are hard to attribute to Zilliant Sales IQ such as change in revenue, margins, and pricing accuracy. But it's better to steer with insights, than to steer without insights. So the positive impact is the ability to get recommendations.