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Zight Information Reviews & Insights

Score9.8 out of 10

106 Reviews and Ratings

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Community insights

TrustRadius Insights for Zight are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Visually Pleasing and Easy to Use Interface: Users have consistently praised CloudApp for its visually pleasing and easy-to-use interface. Many reviewers have mentioned that the user interface is intuitive and well-designed, making it simple for them to navigate through the various features of the tool.

Capture and Hosting of Media: The ability to capture screenshots, GIFs, videos, including webcam recordings, was highly appreciated by users. They found this feature extremely useful in their day-to-day work. Additionally, users liked that CloudApp automatically hosted the captured media files, saving them storage space on their devices.

Generous Freemium Account: The generous freemium account provided by CloudApp has been well-received by many users. This allows them to experience the features and benefits of the tool without having to commit to a paid plan right away. Several reviewers have mentioned how valuable this offering is in helping them determine if CloudApp meets their needs before upgrading to a paid subscription.

Zight Reviews

11 Reviews
InformationComputer Software8Internet3

CloudApp has a lot of potential. But it needs to improve the video editing functionality.

Rating: 4 out of 10
Incentivized

Pros

  • Recordings
  • gifs

Cons

  • The recording trimmer is awful

Likelihood to Recommend

I use cloudapp for 2 main use cases: 1. To create recordings to be sent to prospects and teammates 2. To create gifs to be sent to prospects, or be used in slide decks It's great for sales people or anyone who creates demos. However, I believe there is a lot of room for improvement. The app and the web tool are not exactly in sync.
MS
Matt Surls
Sales Engineer in Sales at Qualtrics (Computer Software, 1001-5000 employees)
Vetted Review
Zight
1 year of experience

Rather use loom over CloudApp

Rating: 5 out of 10
Incentivized

Use Cases and Deployment Scope

CloudApp was used to share screen recordings or screenshots with product and development to address bugs. Whenever we would see an issue with our platform then we would record via cloudApp and send it to the appropriate department. Sometimes we would use it for training as well in terms of process changes etc.

Pros

  • Recording
  • Screenshotting
  • Sharing

Cons

  • UI design.
  • Ease of use.

Likelihood to Recommend

CloudApp is good for sharing product and development bugs that can be seen by a team.
VU
Verified User
Contributor in Sales (Computer Software company, 201-500 employees)
Vetted Review
Zight
1 year of experience

Simple, intuitive sharing

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

Our entire organization uses CloudApp to quickly share screenshots, videos, and gifs, both internally and externally. The most common use case for us is sharing quick screenshots of things we're seeing in our product or doing quick edits on a copy, but we often use gifs and videos to report bugs, illustrate points, etc. It's a very handy way to capture and share things we're working on.

Pros

  • It's intuitive to use.
  • Provides easy gif/video creation.
  • Has simple and straightforward sharing.

Cons

  • The file size and quality of gifs could be improved.

Likelihood to Recommend

CloudApp is such a simple, straightforward tool for capturing and sharing screenshots, gifs, and screen recordings. It's very easy to grab those items, annotate them, and share them with your team and with external folks as well. The beauty is really in its simplicity—you never feel like you're interrupting your workflow while you do it.
You're likely not going to use CloudApp to create professional-quality screen sharing videos or gifs, but for quick shares with team members, prospects, customers, etc, I've never seen anything else as good or easy to use.
AC
Andrew Clark
Chief Growth Officer in Marketing at Visible.vc (Computer Software, 1-10 employees)
Vetted Review
Zight
1 year of experience
View profile

Say "YES!" to CloudApp with Me!

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

CloudApp is being used within my company, mostly for collaboration with clients and development partners. It's been a lifesaver to visually show problems with a video recording, or take a picture and point out the problem/area that needs changed by marking it up. It saves a lot of time from having to jump on constant screen sharing sessions just to show a single problem area. It also saves time from having to manually do a screenshot, save it, then upload it to an email...I can just paste the link once it's automatically uploaded and copied!

Pros

  • Uploading screenshots/videos immediately and automatically to the cloud
  • Automatically copying that cloud link so you can just paste it in an email
  • Ability to edit the picture or video directly after taking it (ex. adding text, arrows, boxes, or circles)

Cons

  • Ability to download with a single click on the Mac App, you have to click on the options button, then click download, then select where you want it saved. Too many clicks currently.

Likelihood to Recommend

CloudApp is a core tool that every marketing team, development team, or customer support team should have in their application stack. It's been a tool I use throughout the week in various communications (clients, as well as partners). It's been helpful for troubleshooting issues I run into with my software, but also extremely helpful for sending changes I'd like to see done to websites to my developers. A great tool to cut down on miscommunication about visual changes needed to things. It's also a great tool to record training videos. You can easily share a specific part of your screen and walkthrough how a task needs to be done, or how a program works.
CP
Christopher Page, MBA
Digital Marketing Consultant in Marketing at LaunchGo, LLC (Internet, 1-10 employees)
Vetted Review
Zight
1 year of experience
View profile

CloudApp for Customer Support

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

Our Support Team uses CloudApp to take GIFs, videos, and screenshots to send to our clients and to use in our knowledge base articles. Sometimes providing steps along with images or a short video is an easier way of explaining how to accomplish something within our product.

Pros

  • CloudApp makes taking GIFs, videos, and screenshots very quick and easy. Very little training was required for CloudApp because it is a straight forward tool.
  • We love the feature that allows you to annotate images and videos to highlight certain areas. This is especially important in Support when explaining something to a customer.
  • I like that CloudApp makes sharing files very easy. In just the click of a button, you can choose how you'd like to share a file with someone else.

Cons

  • The one thing I can think of is making it easier to save images, videos, and GIFs to your desktop. This requires a few extra steps and it's typically easiest for me to pull an image directly from my desktop into an email or knowledge base article.

Likelihood to Recommend

If you need to take screenshots or videos frequently and need a better way to store and share these then CloudApp is for you.
VU
Verified User
Manager in Customer Service (Computer Software company, 51-200 employees)
Vetted Review
Zight
3 years of experience

Outstanding screen recorder software that has the potential to improve how you communicate with your team!

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

CloudApp is the screen recording tool of choice for the marketing team and a few other employees at our company who currently use Jing. CloudApp is brilliant at taking screenshots, recording GIFs and video. I particularly love the Annotate function which saves us so much time when it comes communicating the changes that are required on marketing content and the user interface of our product.

Pros

  • Ability to capture media: screenshots, GIFs and video (including webcam if you'd like)
  • Automatically hosting the images, so these can be previewed by others (this saves *so* much space!)
  • A generous freemium account which gives you a taste of what's possible
  • Cool UI -- CloudApp is really pleasant to use, especially on iOS
  • Great marketing!
  • Great integrations with tools like Slack which automatically preview the screenshots!

Cons

  • Can get buggy or slow to load when you have a large library of media saved
  • The GIF/video capturing can bug sometimes when you are in full-screen mode, but I have a feeling that's connected with going over the limit of the freemium account 😅

Likelihood to Recommend

Personally, CloudApp ticks all the boxes when it comes to a screen recording and productivity tool. These are the most popular ways I use it (at work and home):
  • Take screenshots of "marketing done well" and industry news and share with the team on Slack.
  • Take screenshots of essential information and store it in notes.
  • Review short copy by taking a screenshot and using annotations to highlight where changes could be made.
  • Review a website page by following the same steps above to highlight the desired structure to the product designer.
  • Record a GIF of our new product feature to share in a newsletter or blog.
  • Record a GIF to record a user journey and share with the support team.
  • Record a short video to explain how to access/find stuff.
... and the list goes on!
VB
Veronika Baranovska
Inbound Marketing Manager in Marketing at Sendible (Internet, 11-50 employees)
Vetted Review
Zight
1 year of experience
View profile

Designers + Developers Unite!

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

I’ve been using CloudApp for personal and professional use for many years. As most of my work relates to translating web designs into dynamic web pages, screenshots are an easy way to share progress or issues I see in a super easy and quick way. Using the default key commands for Mac screenshots, CloudApp creates a hyperlink instantly to share. Has my coworker or client viewed the screenshot yet? CloudApp lets me know. Need to demonstrate a broken form page via screen recording? CloudApp helps with that too! Best part is doing quick markup of arrows or text to point to exactly what I’m talking about. CloudApp solves many moments that could lead to miscommunication. I will continue using this app as long as I’m working on a computer!

Pros

  • Easy to use.
  • Features that benefit my daily work.
  • Learning curve is almost non-existent.
  • Don’t need an account to view links.

Cons

  • Text with outlines are hard to read.
  • View count for an item counts my views, would prefer it omits my views.
  • Limit for free monthly screenshots could be a little higher - but is generous enough for my use.

Likelihood to Recommend

A bug on a web page can be easily captured with the screen recorder.
AF
Allie Fleming
Web Developer in Marketing at Funraise Inc (Computer Software, 51-200 employees)
Vetted Review
Zight
6 years of experience
View profile

Great app, outstanding compared to others.

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

We all use CloudApp. We have an Enterprise account and we're all added there. We're all remote workers located all around the globe, so having a tool to share screenshots, gifs, screen recordings and all with a simple link is essential.

Pros

  • Uploads really fast
  • Share Gifs and screen recording, with camera and sound.
  • Edit screenshots (this is awesome)

Cons

  • Some uploads fail and they're not automatically re-uploaded

Likelihood to Recommend

it's well suited to share screenshots from the computer, but not from the phone. It'd be great (now that we can't have shared clipboard between mac and iPhone) if you can have an iOS application to take a screenshot, upload it to the app and get the link just there, and use it in the mac.
VU
Verified User
Technician in Product Management (Internet company, 51-200 employees)
Vetted Review
Zight
3 years of experience

Cloud App :D

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

Cloud app has been great for us. There are a lot of cool features that we haven't seen other screen recording or shots. Some things I would like to see is making it more simple to navigate between screens while recording and also being able to choose if we would like to copy the content or have the link.

Pros

  • Features to blur content
  • A quick link generated with videos/images

Cons

  • More integrations
  • Being able to navigate between screens while recording
  • Being able to choose with each image whether you want to copy the direct content or generate a link.

Likelihood to Recommend

It is great for troubleshooting and bugs internally or communicating/training videos for customers. I think it might be less effective for a company or position that doesn't deal with these things.
WB
Whitney Burchill
Customer Support Specialist in Customer Service at Podium.com (Computer Software, 201-500 employees)
Vetted Review
View profile

Great assistance in creating software

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

We use it with Trello to demonstrate development bugs and requests.

Pros

  • Snippets are easy to use and drop
  • Gifs are nice to add to know articles
  • Streamline video recording

Cons

  • Snips for Right click menu capture

Likelihood to Recommend

Software and tehnical issues
VU
Verified User
Technician (Computer Software company, 1-10 employees)
Vetted Review