TrustRadius Insights for Zerto are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Pros
Efficient Support Staff: Users have consistently praised the very good support staff for their quick problem resolution without any hassle. Some users find both the management interface and configuration processes to be user-friendly, with ease in deployment and maintenance highlighted as positive aspects.
Real-Time Replication and Recovery: Many reviewers value real-time replication capabilities, fast recovery times, seamless VM migrations with near-zero downtime, comprehensive monitoring features, efficient management interface, easy file-level recovery options, and compatibility with cloud solutions offered by the platform.
Overall Positive Experience: Users appreciate various aspects such as site-to-site replication functionalities, faster RPO & RTOs (Recovery Time Objectives), platform-to-platform conversion of virtual machines, successful recovery testing procedures provided by Zerto's platform.
We mainly use Zerto as migration from our customer's on-premises data center (which could be their own or a competitor's data center), but in fewer cases as a DRaaS solution for our customers.
Pros
VM migrations with near-zero downtime
Easy to deploy, use, and maintain
Very fast and robust tool
Cons
Zerto is too pricey compared to other solutions
Zerto should also include P2V solutions in their platform
ZVMs could ship as OVF/OVA appliances instead of installing them on top of Windows Server
Likelihood to Recommend
I've been working with Zerto mainly in new customer migrations from their site to our data centers. For me, this is a much superior tool compared to vSphere Replication/SRM/Carbonite for the purpose it serves because of its low learning curve, fast deployment and configuration, and amazingly-built compression technology. Whenever we're on a tight project schedule, Zerto is our #1 choice. Even though I find it amazing as a DR/backup tool (for instance, having 5-second checkpoints for a virtual machine guarantees any recovery in case of a disaster), it becomes too pricey unless you have a very specific need for such a small RPO.
VU
Verified User
Engineer in Information Technology (Information Technology & Services company, 10,001+ employees)
We are using Zerto for disaster recovery across the entire organization. With it, we are able to minimize downtime by making sure that we are able to bring up downed systems in a timely manner. It helps us to manage the virtual machines in a way that maximizes uptime and limits downtime.
Pros
Monitor multiple devices
Manage VM snapshots
Migrate VM in a timely manner
Cons
Ease of use
Documentation
Likelihood to Recommend
Zerto would be very helpful in an environment where you would need to bring up Virtual Machines in a disaster recovery environment in a quick and timely manner.
VU
Verified User
Administrator in Information Technology (Law Practice company, 5001-10,000 employees)
Our company has been using Zerto successfully for a little over 6 years. Zerto is used to backup VMs hosting our own developed secure customer application that is kept in a secure colocation and also to replicate the application programs and data to another DR site located at a diverse location for redundancy.
Pros
The single web interface provides an immediate view of the environment.
Zerto moves the server images from one colocation to another efficiently.
Zerto provides an intuitive interface for restoring information.
It provides for good alerting for offline VMs not being replicated.
Cons
Pricing and discounts are an issue for me.
Configuration settings should be adjusted to be more global.
Online support is their preference, a live body sometimes is very beneficial.
Likelihood to Recommend
Zerto is very well suited for the consolidation of data centers and/or replicating data between remote sites for disaster recovery. Zerto is also positioned to be another key IT asset in an organization that has minimal resources dedicated to [supporting] backup recovery and continuity of processing of information technology.
Zerto is hands down one of the best solutions for DR in our organization. We use Zerto to easily replicate between multiple sites including a cloud data center. This allows us multiple redundant paths with our data while achieving great RPO/RTO in our organization.
Pros
Multi-site data redundancy.
Easy of use.
Cloud data backup.
Cons
Can be expensive.
Likelihood to Recommend
Zerto is best suited for any organization large or small trying to protect its data with multi-site redundancy.
VU
Verified User
Administrator in Information Technology (Information Technology & Services company, 501-1000 employees)
When [Zerto] was introduced to me as one of the recovery tools, I tried and it seems it servers its purpose. To recover files from at least 1gb combined files. [Zerto] serves its intended purpose, to recover files.
Pros
Files recovery
Good gui
Navigation in accessing the app
Cons
Pricing
GUI could improved more
Navigation could improved more
Likelihood to Recommend
[If] the company has 500 employees [or] above, [I] would recommend [Zerto] [,] but for [companies with 10-50 employees] the price is not friendly[.]
We are a Disaster Recovery specialty company providing the spectrum of DR - BC planning to implementation, including best of class products to enhance our clients' ability to restore data quickly and minimize downtime. As a Zerto reseller and MSP, we provide a DR site for our customers. Specifically, Zerto provides easy recovery of a failed virtual machine, with the restore point option up to 14 days and a high granularity of restore points.
Zerto can provide One-2-Many backups up to 3 local and/or DR sites. With infections like Crypto-Locker, Zerto provides a fast resumption of a VM (or group of VMs) at the click of a few buttons, to select the machine and time of the restore. And Zerto does this without snapshotting the VMware environment. Zerto can also [move] to Hyper-V in a similar manner and move Hyper-V to VMware or vice-versa.
Pros
Anyone with a large disk (VMDK) knows the issues of VMware snapshots. Most backup software is a "point in time backup" that uses snapshots. While the backup can be run multiple times per day the stress of the snapshot on the host and storage is eliminated by the continuous protection of Zerto log replication.
A client had a the disks on a VM go missing for some reason. We had them "flip the switch" for a real fail over and press the fail over button. The VM on our DR site started to come alive as the VM at the customer site was brought down. When the DR VM was fully up, automatic reverse replication started. The DR machine was available in a few minutes (to take into account different host hardware) for access. One the vm at both sites were in sync, we had the customer again repeat the fail over process and the DR site VM was turned off and the Production site VM was brought back on line. This was a 200 GB VM and the whole process was finished in about 3 hours.
Zerto also allows for "Test" fail overs that can be configured on many different functions, such as host, datastore, network and IP usage. Configuring the IPs is crucial to avoid inadvertent site cross contamination of the same VM.
Zerto can also retrieve files from any VM disk on the DR site without starting a VM. Very handy for retrieving files or directories.
Since Zerto is running continuous log replication, changes on the production VM are nearly instantaneously copied to the DR site. As with any data process, having sufficient bandwidth for "churn" peaks minimizes the delay in updating the DR site.
Cons
Zerto is in the process of update their "Offsite Backup" process. This is a scheduled snapshot of a VM that extends the "point in time" beyond the up to 14 days of granular recovery. For those wanting to have a "compliance copy" of a vm (db or exchange or files) this is mechanism that will be improving.
Zerto is an evolving product that takes user input seriously. They encourage recommended improvements and features from customers.
One thing Zerto can't do is backup a turned off VM. Many snapshot based backup software products can backup a turned off VM.
While many backup products are install, create backups and go, Zerto requires a bit of planning on the initial network configuration. Installing the software and configuration is actually easy, setting up a VPN between sites needs planning, particularly for MSPs. Once the VPN is set up the rest is quite easy. This is being addressed.
Likelihood to Recommend
If you have very large VMDKs (Virtual Machine Disk), failing snapshots or failing Microsoft VSS processes, then Zerto is the product.
If you have limited CPU or storage space or speed, Zerto is the answer.
If you need "nearly" instant RPO and very fast RTO, Zerto is the answer.
If you don't have the platform issues or are not concerned with RPO and RTO, and cost is a driver, then other products can have an advantage.
VU
Verified User
C-Level Executive in Professional Services (Information Technology and Services company, 11-50 employees)
We use Zerto to replicate our VMware environment, which has grown substantially over the past several years or so. We have an off-prem DR site that we replicate both on-site data and cloud data brought in from a wide array of formats and organizations. We love the functionality of the automation and the ease of management. It really helps free up time.
Pros
DR
Virtualized backup
Replication
Cons
Speed
ROI
TCO
Likelihood to Recommend
Zerto is very well suited for a situation in which you need to replicate data or info to a DR site, whether on or off-prem, or in the cloud. This software platform has a lot of cloud capabilities, and really makes sense for a lot of organizations trying to make their DR more approachable and consistent.
VU
Verified User
Technician in Information Technology (Information Technology and Services company, 51-200 employees)
We use Zerto as part of our Managed Service offerings in our cloud data center for Disaster Recovery as a Service (DRaaS). We also use, on premise, Zerto projects for our customers.
Pros
It is very easy to install.
The replication is great. The journal based approach gives perfect recovery point options.
The orchestration helps in case of a disaster to get all applications running again in an orderly way.
The administration is very self explanatory.
Cons
Zerto needs a lot of open tcp ports between the different components. Especially in a cloud setup this is sometimes cumbersome. Less communications ports would be an improvement.
To streamline the implementation of a disaster site, it would be great if Zerto could also offer some kind of layer 2 LAN extender to connect recovery site and production LAN.
Likelihood to Recommend
You always need real disaster recovery protection in virtual environments; it is a perfect match.
I do not recommend it to use as the only backup solution. Since Zerto does not use snapshots it can work with other tools like Veeam Backup Reviews without any problems.
Zerto addresses the need for replication and backup when array based replication is lacking or difficult to configure and use. It also replaces the VMware product SRM, which is costly and may not always be configured depending on the array(s) that a customer may have.
Pros
Zerto installs within minutes and depending on replication bandwidth can replicate entire VM's irregardless of size.
A side benefit to Zerto is the product can retain between 14 and 30 days of backups for use at either production or DR site.
A feature of Zerto is it uses Hypervisor based replication via existing networks, which translates into no backend storage cycles or capacity wasted on array based replication and no extra networks needing to be created for separation of replication traffic, which speeds up the deployment of the software.
Zerto allows for a blend of DR related testing including failover/failback and bubble testing, without the need for extra storage capacity for journaling space. Some replication technologies need double and even triple the amount of replicated capacity to perform any testing.
Cons
Zerto is great for it's uses cases and has no real areas for improvement. It's GUI and internals are excellently worded to allow for ease of use. It's backup section is superbly orchestrated.
Likelihood to Recommend
Zerto is well suited for VMware shops that want/need replication without purchasing SRM. Zerto's cost is on a per VM basis, which can inhibit some applications, but there is no dependency on size, so a VM can be 1GB or 12TB, and still be licensed for backup and replication. Environments that have recoverpoint for EMC storage will like this tool, because of it's ease of use. Shops can allow VMware admins to manage the tool and thusly manage VMware failovers and failbacks. Zerto does work with Hyper-V as well, so they are covered by the major hypervisors.
