TrustRadius Insights for Zerto are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Pros
Efficient Support Staff: Users have consistently praised the very good support staff for their quick problem resolution without any hassle. Some users find both the management interface and configuration processes to be user-friendly, with ease in deployment and maintenance highlighted as positive aspects.
Real-Time Replication and Recovery: Many reviewers value real-time replication capabilities, fast recovery times, seamless VM migrations with near-zero downtime, comprehensive monitoring features, efficient management interface, easy file-level recovery options, and compatibility with cloud solutions offered by the platform.
Overall Positive Experience: Users appreciate various aspects such as site-to-site replication functionalities, faster RPO & RTOs (Recovery Time Objectives), platform-to-platform conversion of virtual machines, successful recovery testing procedures provided by Zerto's platform.
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HPE Zerto Software Reviews
5 Reviews
Small Businesses (1-50 employees)
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We are using Zerto for disaster recovery, special in cases where a very low RPO is required. This is mostly from VMware to VMware. This what Zerto can do very well. We also use Zerto for migrations from (mostly) Hyper V to VMware. Zerto can manage as one of the few to do this from Hyper V to VMware whitout to much trouble. A very good part is in this case is also the there is a 'provider' part but also a customer part and the customer can do it's own migrations en (test) fail-overs.
Pros
Low RPO
Hyper-V VMWare Migrations
Customer portal
Test fail-over
Cons
No refresh button to import new config from VMWare
Ghost VRA are not always removable
High license costs
Likelihood to Recommend
Zerto is well used in cases where you need a very low RPO and you want you want to be in control just as your customer. The same counts if you want to migrate from platform A to platform B. It's less suited for companies that cannot afford high costs. The license is not cheap, but you can do a lot with Zerto and the support is very good at Zerto.
Zerto is being used to provide failover protection for our critical production servers. There have been some instances where we had to use it in the event of power outages at our main office. The affected servers were only unavailable for a short number of minutes, and most of that was waiting for them to update their DNS registrations. Zerto actually had the servers back up in seconds. We've also used it to migrate servers. At first, we were replicating the servers to a co-location, which was a secured data center where we had rented rack space. A few years ago, we decided to move our production servers to the colo and have the replicated instances at our main office (we only have the two locations) as the colo was a more stable environment. Zerto has built-in functionality for such migrations that makes the replicated instance the primary instance and then flips the protection. This made it quick and easy to do these migrations with very little downtime, even a server that was around 6TB in size (these locations were connected by only a 100 Mb private line at the time).
Pros
Failover recovery
Server migrations
Restoring individual files from the replicated copy
Cons
Make it easier to find and restore individual files (although this might have been improved already, we're not on the most recent version)
Likelihood to Recommend
It is well suited for companies our size, I can't really speak for other companies' situations. Licensing is simple, licensed by protected servers.
Verified User
Administrator in Information Technology (11-50 employees)
When [Zerto] was introduced to me as one of the recovery tools, I tried and it seems it servers its purpose. To recover files from at least 1gb combined files. [Zerto] serves its intended purpose, to recover files.
Pros
Files recovery
Good gui
Navigation in accessing the app
Cons
Pricing
GUI could improved more
Navigation could improved more
Likelihood to Recommend
[If] the company has 500 employees [or] above, [I] would recommend [Zerto] [,] but for [companies with 10-50 employees] the price is not friendly[.]
We are a Disaster Recovery specialty company providing the spectrum of DR - BC planning to implementation, including best of class products to enhance our clients' ability to restore data quickly and minimize downtime. As a Zerto reseller and MSP, we provide a DR site for our customers. Specifically, Zerto provides easy recovery of a failed virtual machine, with the restore point option up to 14 days and a high granularity of restore points.
Zerto can provide One-2-Many backups up to 3 local and/or DR sites. With infections like Crypto-Locker, Zerto provides a fast resumption of a VM (or group of VMs) at the click of a few buttons, to select the machine and time of the restore. And Zerto does this without snapshotting the VMware environment. Zerto can also [move] to Hyper-V in a similar manner and move Hyper-V to VMware or vice-versa.
Pros
Anyone with a large disk (VMDK) knows the issues of VMware snapshots. Most backup software is a "point in time backup" that uses snapshots. While the backup can be run multiple times per day the stress of the snapshot on the host and storage is eliminated by the continuous protection of Zerto log replication.
A client had a the disks on a VM go missing for some reason. We had them "flip the switch" for a real fail over and press the fail over button. The VM on our DR site started to come alive as the VM at the customer site was brought down. When the DR VM was fully up, automatic reverse replication started. The DR machine was available in a few minutes (to take into account different host hardware) for access. One the vm at both sites were in sync, we had the customer again repeat the fail over process and the DR site VM was turned off and the Production site VM was brought back on line. This was a 200 GB VM and the whole process was finished in about 3 hours.
Zerto also allows for "Test" fail overs that can be configured on many different functions, such as host, datastore, network and IP usage. Configuring the IPs is crucial to avoid inadvertent site cross contamination of the same VM.
Zerto can also retrieve files from any VM disk on the DR site without starting a VM. Very handy for retrieving files or directories.
Since Zerto is running continuous log replication, changes on the production VM are nearly instantaneously copied to the DR site. As with any data process, having sufficient bandwidth for "churn" peaks minimizes the delay in updating the DR site.
Cons
Zerto is in the process of update their "Offsite Backup" process. This is a scheduled snapshot of a VM that extends the "point in time" beyond the up to 14 days of granular recovery. For those wanting to have a "compliance copy" of a vm (db or exchange or files) this is mechanism that will be improving.
Zerto is an evolving product that takes user input seriously. They encourage recommended improvements and features from customers.
One thing Zerto can't do is backup a turned off VM. Many snapshot based backup software products can backup a turned off VM.
While many backup products are install, create backups and go, Zerto requires a bit of planning on the initial network configuration. Installing the software and configuration is actually easy, setting up a VPN between sites needs planning, particularly for MSPs. Once the VPN is set up the rest is quite easy. This is being addressed.
Likelihood to Recommend
If you have very large VMDKs (Virtual Machine Disk), failing snapshots or failing Microsoft VSS processes, then Zerto is the product.
If you have limited CPU or storage space or speed, Zerto is the answer.
If you need "nearly" instant RPO and very fast RTO, Zerto is the answer.
If you don't have the platform issues or are not concerned with RPO and RTO, and cost is a driver, then other products can have an advantage.
Verified User
C-Level Executive in Professional Services (11-50 employees)
Zerto addresses the need for replication and backup when array based replication is lacking or difficult to configure and use. It also replaces the VMware product SRM, which is costly and may not always be configured depending on the array(s) that a customer may have.
Pros
Zerto installs within minutes and depending on replication bandwidth can replicate entire VM's irregardless of size.
A side benefit to Zerto is the product can retain between 14 and 30 days of backups for use at either production or DR site.
A feature of Zerto is it uses Hypervisor based replication via existing networks, which translates into no backend storage cycles or capacity wasted on array based replication and no extra networks needing to be created for separation of replication traffic, which speeds up the deployment of the software.
Zerto allows for a blend of DR related testing including failover/failback and bubble testing, without the need for extra storage capacity for journaling space. Some replication technologies need double and even triple the amount of replicated capacity to perform any testing.
Cons
Zerto is great for it's uses cases and has no real areas for improvement. It's GUI and internals are excellently worded to allow for ease of use. It's backup section is superbly orchestrated.
Likelihood to Recommend
Zerto is well suited for VMware shops that want/need replication without purchasing SRM. Zerto's cost is on a per VM basis, which can inhibit some applications, but there is no dependency on size, so a VM can be 1GB or 12TB, and still be licensed for backup and replication. Environments that have recoverpoint for EMC storage will like this tool, because of it's ease of use. Shops can allow VMware admins to manage the tool and thusly manage VMware failovers and failbacks. Zerto does work with Hyper-V as well, so they are covered by the major hypervisors.
