Antiquated Web Hosting Services
Use Cases and Deployment Scope
We used to use Yahoo Webhosting to host and power our website and use it as a platform and used it for several years.
Pros
- Yahoo Web Hosting/Small Business is above else, cheap in pricing at the very least in terms of monthly costs.
- The backend of Yahoo Web Hosting/ Small Business is customizable, assuming you can find one of the few developers that can code for it.
- We were given a dedicated account manager though I believe it was because of how long we were with yahoo and how many complaints we had.
Cons
- Extremely old and outdated back end.
- Yahoo Web Hosting is at the very least customizable but everything beyond just running a simple store requires custom work that you will have to pay an expensive developer to fix for you.
- Yahoo Web Hosting is a complete mess in terms of branding and policies. In the span of our last year with them, they went from Yahoo to Yahoo small business to Aabaco and then back to Yahoo and each time were assigned a different account manager.
- Abysmal customer service, every time we had to open a ticket we had a customer service agent in India that could not fix our issue and we were eventually assigned an account manager after numerous complaints.
- Barely any apps or app eco system on Yahoo.
- Frequent down times caused by Yahoo Web Hosting cost our business lots of lost revenue.
- So antiquated and backwards, they were one of the last companies that I know of to switch over to https, we reached out to them several times to switch our website to https and it took an agonizing amount of time for Yahoo to implement it for all their customers.
Return on Investment
- Yahoo Web Hosting impacted our business in a very negative way with all the time we wasted and revenue we lost.
- Our biggest loss of revenue was deciding to stay longer than we had to with Yahoo Web Hosting as the cost of moving to another platform was high but we had no choice.
- Yahoo Web Hosting constantly interfered with our workflow with its lack of third party support and poor customer service and constant downtimes.
- For instance when we wanted to find an inventory system for our business virtually NO ONE supported Yahoo.
Alternatives Considered
BigCommerce, Shopify Plus, WordPress and GoDaddy
Other Software Used
Yahoo! eCommerce, Zoho Chat, Velaro Live Chat, Zendesk Chat (formerly Zopim), Google Drive, Microsoft Teams