Workzone Professional, Scientific, and Technical Services Reviews & Insights

Score9.9 out of 10

42 Reviews and Ratings

Community insights

TrustRadius Insights for Workzone are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Business Problems Solved

Workzone is a versatile project management software that offers a wide range of use cases for various teams and departments. Users have found value in the notifications feature, which allows them to assign tasks to team members and track their progress. This feature enables effective task management and ensures that projects stay on track. Additionally, Workzone's customizable interface provides a personalized login experience for each client, giving the impression of a dedicated platform.

The software is widely used to manage marketing campaigns, materials, and packaging design within the Marketing Department. It serves as an online repository for sharing and approving work products, facilitating collaboration across teams. Users have praised the clean and simple project management features, which make it easy to enter projects and their due dates into one stream. This allows for transparency across projects and functions, particularly in the creative and technical areas. Furthermore, Workzone aids in scheduling project teams and managing time allocation for client projects, ensuring timely delivery of drafts.

Workzone Reviews

5 Reviews

Professional, Scientific, and Technical ServicesArchitecture & Planning1Marketing & Advertising3Market Research1

Workzone for the work place

Rating: 4 out of 10

Incentivized

February 19, 2018

Use Cases and Deployment Scope

We are currently using Workzone in our company for scheduling the project team to work on different projects and to manage our time allocated to each client project. We break down each project within Workzone and allocate tasks to interns to better manage our time as a company. Workzone helps us look to the future with our current work load.

Pros

Manage who is working on each project.
Manage time spent on each project.
Allocate tasks to team members.

Cons

If a project is put on hold by the client, Workzone sends me notifications that I am approaching a deadline that is no longer applicable. There needs to be a "on hold" button.
Sometimes it is hard to forecast a few months out with projects, so I can only use the program for weekly projections.
In my industry, there are daily fires we have to put out per say, that were not accounted for in the program. At that point I dont have time to update the schedule, because it is a moving target.

Likelihood to Recommend

I would like Workzone to offer more options for time management and a better tracking system for managing the project team. With Workzone, I am relying on everyone in the company to stay current with their scheduling, or the system falls apart. If I need an intern to help me out on a deadline and other colleagues have not updated their schedules, the information I am given on their availability is not accurate.

Verified User

Professional in Professional Services (Architecture & Planning company, 11-50 employees)

Vetted Review

1 year of experience

Enhance your project management w/ WorkZone!

Rating: 7 out of 10

Incentivized

February 10, 2016

Use Cases and Deployment Scope

We use WorkZone across the entire organization to manage all custom projects for our clients. We also use it as a way to manage our advisory service clients, as there are tasks we perform each and every month for each account. It helps to keep projects moving along at a determined pace so that we can deliver drafts to clients according to our agreement.

Pros

The to-do list gives a great overview of tasks do, keeping me on track for the day and allowing me to prioritize easily.
It's a great way to move projects along between different members of our work team and we're able to customize by placing comments in the notes section of each task.
Email reminders help to move things along when other duties take us away from WorkZone. Despite using it daily, sometimes we need a reminder to check in on a project!
It's easy to customize templates if a task or group of tasks need to be added to a particular project or multiple similar projects. This makes making changes faster!

Cons

I'd like to have additional features where we can add URL's and contact information for each project. This way, folks could go to one place to get all of the information for one project.
The overall visual impact of WorkZone could be improved. Nothing too busy, but the ability to color code notes (highlighting, etc.) would be helpful to draw attention to urgent items.
Making WorkZone more intuitive may assist folks - pop-ups regarding dependencies, simpler explanations when trying to build projects and mistakes are made, etc.

Likelihood to Recommend

I think it's a good tool for managing written and multi-media projects. Since I have only used WorkZone with one organization I am not sure it would work for all types of business.

Kirsten Lowery

Senior Client Engagement Manager / Social Media Marketing in Customer Service at Ventana Research (Market Research, 11-50 employees)

Vetted Review

4 years of experience

View profile

WorkZone: The positives and negatives

Rating: 3 out of 10

Incentivized

March 19, 2015

Use Cases and Deployment Scope

WorkZone was used at my previous job across the entire organization to help with project management between various departments and our clients. It helped communicate schedule changes and what each of us needed to accomplish on a particular day and notify people when a task was complete so the next step could be started.

Pros

WorkZone is good at basic project management like scheduling and time management.
The software can be set to send you a daily email with the list of the tasks that you need to get done for that day.
Workzone allows the admin for the account to pick and choose which clients/projects can be seen by each person with an account, which allows each user to focus on the projects that they are involved in without being distracted by other things.

Cons

Time management has room for improvement by allowing time to be estimated by an admin so when you are putting in actual time there is a comparison to keep you on point.
Your task list does not detail what the project name is so the project name has to be included next to the task, so you have to manually include the project name in the task name.
For safety there was an automatic log off, but it was every 15 minutes of idleness which becomes annoying when you are using it constantly throughout the day.
Invoicing to multiple vendors, as one would do at an ad agency, is not user friendly or possible in some instances.
You cannot view multiple tasks from different projects in one list, so to check schedules and cross things off you have to back out to the main list for a client and then go back into another project which can be cumbersome.

Likelihood to Recommend

I think WorkZone is a great program for companies with simpler project management scenarios. It is not as well fitted for advertising agencies and how they operate internally and with clients.

Verified User

Account Manager in Marketing (Marketing and Advertising company, 11-50 employees)

Vetted Review

1 year of experience

Great web-based project management software.

Rating: 10 out of 10

January 13, 2014

Use Cases and Deployment Scope

We used the program to manage marketing campaigns and materials and in design of packaging. It was primarily used by my department and was used to a lesser extent across several other departments.
Prior to implementing WorkZone the company was using Excel spreadsheets to manage their projects.

Pros

Unless you have the resources to create a proprietary project management software WorkZone was the best "off the shelf" software that I could find. It is also web based so it was easy to implement.
It is easy to use and easy to train users on how to utilize the software.
I was specifically looking for Project Management software for marketing purposes. Many of the software that is out there has been built for larger construction and software projects that may have a lot of dependencies. These types of software are too cumbersome for marketing projects and aren't user friendly. Although you could use WorkZone for these types of projects if you wanted too.
Like BaseCamp you have the ability to share documents and post messages but in addition, you have easy to use timeline capabilities. It was also important to be able to build different types of reports for campaigns, projects and resources.

Cons

I researched numerous project management software programs before deciding on WorkZone. WorkZone had all of the capabilities that we needed, ie web based, ease of use, reporting, resource allocation, cost effective. I felt that this was the best off-the-shelf software on the market. Unless you can create your project management software in-house, you will not have every thing that would like from the software. Off the shelf --- they are designing for the masses and every company is unique in their processes and procedures.

Likelihood to Recommend

When you are selecting your project management software you should first determine your lists: "must have" vs "nice to have". For our company it was important to have reporting capabilities across multiple projects, which many project management programs do not do. It also needed to work for smaller projects that do not have a lot of dependencies. If I was only working on one very large project I would select MicroSoft Project or something similar. Working in marketing, you may have over 100 projects going at one time and you need to be able to manage your resources and change timelines daily, WorkZone worked well for this.

Elena Reul

Program Manager in Marketing at Terumo BCT (Marketing and Advertising, 51-200 employees)

Vetted Review

1 year of experience

Workzone Thank You

Rating: 8 out of 10

January 11, 2014

Pros

Workzone is an easy and effective way to provide clients files in a secure online enviroment.
Workzone issues email alerts to client and third party partners with whom you chose to share highly sensitive project materials.
Workzone doesn't just issue email links , but is also a record keeping tool for ongoing discussions/comments on project materials.

Cons

It would be great if WorkZone could provide chat areas for online meeting with clients.
Workzone could provide a safer way of blocking certain groups from accessing folder/files.

Likelihood to Recommend

Workzone is a great way to provide files and information to specific parties in your team, it gives the user a notification to pick up files without jamming email. It has been a life saver, if files were always sent via email the delays and possible human error would increase .

Jennifer Sanchez

Account / Project Manager at MRM worldwide (Marketing and Advertising, 1001-5000 employees)

Vetted Review

2 years of experience

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Great web-based project management software.

Rating: 10 out of 10

January 13, 2014

Use Cases and Deployment Scope

Pros

Unless you have the resources to create a proprietary project management software WorkZone was the best "off the shelf" software that I could find. It is also web based so it was easy to implement.
It is easy to use and easy to train users on how to utilize the software.
I was specifically looking for Project Management software for marketing purposes. Many of the software that is out there has been built for larger construction and software projects that may have a lot of dependencies. These types of software are too cumbersome for marketing projects and aren't user friendly. Although you could use WorkZone for these types of projects if you wanted too.
Like BaseCamp you have the ability to share documents and post messages but in addition, you have easy to use timeline capabilities. It was also important to be able to build different types of reports for campaigns, projects and resources.

Cons

I researched numerous project management software programs before deciding on WorkZone. WorkZone had all of the capabilities that we needed, ie web based, ease of use, reporting, resource allocation, cost effective. I felt that this was the best off-the-shelf software on the market. Unless you can create your project management software in-house, you will not have every thing that would like from the software. Off the shelf --- they are designing for the masses and every company is unique in their processes and procedures.

Likelihood to Recommend

Elena Reul

Program Manager in Marketing at Terumo BCT (Marketing and Advertising, 51-200 employees)

Vetted Review

1 year of experience