Workzone Educational Services Reviews & Insights

Score9.9 out of 10

42 Reviews and Ratings

Community insights

TrustRadius Insights for Workzone are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Business Problems Solved

Workzone is a versatile project management software that offers a wide range of use cases for various teams and departments. Users have found value in the notifications feature, which allows them to assign tasks to team members and track their progress. This feature enables effective task management and ensures that projects stay on track. Additionally, Workzone's customizable interface provides a personalized login experience for each client, giving the impression of a dedicated platform.

The software is widely used to manage marketing campaigns, materials, and packaging design within the Marketing Department. It serves as an online repository for sharing and approving work products, facilitating collaboration across teams. Users have praised the clean and simple project management features, which make it easy to enter projects and their due dates into one stream. This allows for transparency across projects and functions, particularly in the creative and technical areas. Furthermore, Workzone aids in scheduling project teams and managing time allocation for client projects, ensuring timely delivery of drafts.

Workzone Reviews

2 Reviews

Educational ServicesHigher Education1Education Management1

Is your process defined? Do you know your configuration points? Then WorkZone is right for you.

Rating: 7 out of 10

January 23, 2014

Use Cases and Deployment Scope

WorkZone is currently used to manage projects within the Marketing Department. The Marketing Department is responsible for all advertising, marketing collateral, email campaigns, communication plans, website management, CRM management, and reporting across the institution.

We were searching for transparency across projects and functions. Too frequently, projects in the creative arena had implementation significance in the technical area.
An online repository to share and approve work product

Pros

Creating templates from existing projects is a huge time saver. Timelines and responsible individuals are saved with the template. Templates can be used across work spaces.
Uploaded documents in the document manager module can be marked-up with edits or approved. This generates an e-mail to the responsible individual(s) and enhances productivity.
The reporting module is robust. We have the ability to report on the quality, quantity and resource costs of each project. These reports can be configured by individual, category, work space, or aggregated. We can view completed, current, and upcoming projects.

Cons

The document manager module is not linked to project tracker. When a project is completed the documents are not automatically archived. They must be manually moved to the archive section of document manager.
Multiple versions in document manager still cause problems for our department. We need to develop a process that addresses this issue.
When a project is delayed on one task, dates and timelines for dependent tasks are not automatically adjusted. As such, late reminders are sent to dependent responsible parties.
System notifications can be controlled by individuals and we haven't found the right mix of notifications for our entire team. Some people receive too many notifications, while others are not receiving enough.

Likelihood to Recommend

You should have a defined process and understand your configuration points. If you don't have a clearly defined process, this tool will not solve that issue. We have a team of two administrators, the creative manager and the marketing manager, together they manage the software.

Cristina Sanford

Marketing Manager in Marketing at University of California Riverside Extension (Higher Education, 201-500 employees)

Vetted Review

-1 years of experience

WorkZone: No-Frills, Effective Project Management Software

Rating: 9 out of 10

January 9, 2014

Pros

WorkZone provides a clear, easy-to-manage method for organizing projects by task. You can set deadlines for each individual task to be completed and have alerts sent to you when deadlines approach. It is a great way to stay on top of the small tasks that help complete a larger project successfully!
I love the fact that WorkZone allows different levels of access to projects. This way, management can have full access to all employees' work across projects and even across disciplines, while limiting the access that employees have. This only makes sense, seeing that someone in Business Development, say, does not need to be getting reminders about the Finance projects approaching. It helps employees focus on their tasks alone, while allowing management to maintain a grasp on all projects/tasks at hand.
WorkZone has the wonderful feature of being able to output to an external calendar (Outlook, Google, etc.). I live by my calendar, so having upcoming deadlines for tasks and projects lined up next to my meetings significantly helps me prioritize and manage my time well throughout the week.

Cons

Entering dates for individual tasks became cumbersome after a while. If I wanted tasks to happen sequentially (say, 4 tasks over a period of one month, thus 1 every week), I would still have to enter each date individually. I would greatly appreciate a function that would automatically calculate and enter sequential dates for multiple tasks.
The Setup menu can be slightly confusing, if users do not pay attention to which workspace they are working in. To reach a site level setup menu, you must be viewing All Workspaces. If you are working in an individual workspace and click Setup, it will take you to the setup menu for that workspace alone. It would be nice if the Setup button always took users to the site level setup, and let them navigate to the specific workspace, if they wish to do so.
As far as I have seen, if you post a document for review by your team members, and someone comments on it, you must navigate back to the individual document you posted to see your team members' notes. I wish there was an easier way to see all comments from the project page, without having to navigate to the task and then to the document.

Likelihood to Recommend

WorkZone is most suited for organizations that have not used a project management software before. It is a no-frills system that gets the job done. It is best for those groups that are looking to implement a project management platform that is a blend between social task management systems and complex project management software. Those who are looking for a complex, detailed system should look elsewhere.

Verified User

Professional in Marketing (Education Management company, 11-50 employees)

Vetted Review

1 year of experience

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WorkZone: No-Frills, Effective Project Management Software

Rating: 9 out of 10

January 9, 2014

Pros

WorkZone provides a clear, easy-to-manage method for organizing projects by task. You can set deadlines for each individual task to be completed and have alerts sent to you when deadlines approach. It is a great way to stay on top of the small tasks that help complete a larger project successfully!
I love the fact that WorkZone allows different levels of access to projects. This way, management can have full access to all employees' work across projects and even across disciplines, while limiting the access that employees have. This only makes sense, seeing that someone in Business Development, say, does not need to be getting reminders about the Finance projects approaching. It helps employees focus on their tasks alone, while allowing management to maintain a grasp on all projects/tasks at hand.
WorkZone has the wonderful feature of being able to output to an external calendar (Outlook, Google, etc.). I live by my calendar, so having upcoming deadlines for tasks and projects lined up next to my meetings significantly helps me prioritize and manage my time well throughout the week.

Cons

Entering dates for individual tasks became cumbersome after a while. If I wanted tasks to happen sequentially (say, 4 tasks over a period of one month, thus 1 every week), I would still have to enter each date individually. I would greatly appreciate a function that would automatically calculate and enter sequential dates for multiple tasks.
The Setup menu can be slightly confusing, if users do not pay attention to which workspace they are working in. To reach a site level setup menu, you must be viewing All Workspaces. If you are working in an individual workspace and click Setup, it will take you to the setup menu for that workspace alone. It would be nice if the Setup button always took users to the site level setup, and let them navigate to the specific workspace, if they wish to do so.
As far as I have seen, if you post a document for review by your team members, and someone comments on it, you must navigate back to the individual document you posted to see your team members' notes. I wish there was an easier way to see all comments from the project page, without having to navigate to the task and then to the document.

Likelihood to Recommend

Verified User

Professional in Marketing (Education Management company, 11-50 employees)

Vetted Review

1 year of experience