Workativ Assistant

Score10 out of 10

1 Reviews and Ratings

What is Workativ Assistant?

Workativ is a no-code SaaS platform for companies used to quickly build, automate, and deploy conversational AI chatbots with app workflow automation out-of-the-box. Workativ differentiates itself by focusing on employee IT & HR support digital and hybrid workplace transformation. Along with chatbot, Workativ comes with an app workflow automation engine and out-of-the-box automation marketplace with 600+ pre-built app workflows for the chatbot. Workativ Assistant fully automates a request, e.g., the onboarding of new employees, creating and managing distribution lists, unlocking accounts, password resets, and creating tickets. Because of a fully automated solution, with an automation marketplace for workflows, the time on resolving issues and requests is drastically reduced to few seconds, enabling more productivity for employees, HR, and IT Help Desk support teams.

Categories & Use Cases

Chatbot

Media

Screenshot of Workativ provides comprehensive reports on user interactions to improve the quality of employee support by analyzing details of automations’ performance and user interactions.

Screenshot of Dialog Designer
Using Workativ Assistant’s Dialog Designer, you can create an AI-based dialog/conversation flow that can perform automations to resolve user issues. Dialog flows are expressed in a branch-like format making it easily understandable.

Screenshot of Dialog Designer - Detailed View

Screenshot of Automation Designer
The automation designer’s intuitive UI enables you to create workflows that automate repetitive tasks. For instance, it can be as simple as fetching the status of a ticket or unlocking your employees’ accounts. All from the comfort of your company’s chat-channel!

Screenshot of Automations Marketplace
Workativ Assistant Marketplace houses over 2000+ ready-to-use automations, based on data gathered on the most commonly reported issues during workplace IT support. These pre-built automations can be downloaded in a click.

Screenshot of Chat channel integration - Microsoft Teams
Workativ can be deployed on Teams to give employees a modern self-service using the Workativ Assistant Chatbot.

Screenshot of Chat channel integration - Slack
Workativ can be deployed on Slack to give employees a modern self-service using the Workativ Assistant Chatbot.

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Screenshot of Workativ provides comprehensive reports on user interactions to improve the quality of employee support by analyzing details of automations’ performance and user interactions.

Verified User

Employee in Information Technology (51-200 employees employees)

Use Cases and Deployment Scope

We needed a system that could help automate a lot of the processes. Many IT tasks were very manual and tedious. Using Workativ has saved the IT team so much time. Thanks to their integration with BambooHR, as soon as a user has been added into that platform, that user has an account created in our Microsoft 365 environment, a license is assigned to them, added to the correct teams, assigned a manager and much more. This used to be done manually, which as you can imagine, does take a bit of time.
Another great benefit to Workativ is if someone gets promoted or if any other details change, once updated in BambooHR, the changes are then passed to the other platforms that are connected.
I can't recommend Workativ enough!