Workable Information Reviews & Insights

Score7.9 out of 10

78 Reviews and Ratings

Community insights

TrustRadius Insights for Workable are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Streamlined Feedback Collection: Users appreciate the feedback tool provided by Workable, which allows hiring managers and teams to provide feedback after on-site interviews. This tool simplifies the process of collecting feedback and ensures that all relevant input is captured and considered during the decision-making process.

Efficient Candidate Search: The search functionality in Workable is highly valued by users. They can easily search for candidates for new openings, saving time and effort in finding suitable candidates. The search feature enhances the efficiency of the recruitment process.

User-friendly Design: Users find Workable easy to navigate through and appreciate its intuitive design. It makes it simple to move through different steps of the recruitment process, contributing to a seamless experience for the entire team.

Reviews

13 Reviews

Information

Great experience

Rating: 8 out of 10

Incentivized

September 9, 2021

Use Cases and Deployment Scope

I was the main user of Workable. Worked on it as recruiting system / ATS. Also, hiring managers worked on the system with me on specific jobs. Workable helped us manage the hiring process better, to track candidates, to improve the flow and to easily contact recruiters and candidates.

Pros

Track the hiring process
Provide templates for every step, help us be more professional
Increase exposure of job post on relevant job boards

Cons

Issues with languages, when CV arrived in Hebrew sometimes Workable didn't recognize the name
Identify double CV in the system. If [the] same candidate applies for a different role it will still appear double.

Likelihood to Recommend

All in all, Workable is an easy to use system, gives good answers to our needs, [and] provided even more than we needed as a small company (candidates evaluation tools, employees referral, annual planning). For me it was good and easy and I will be glad to work with Workable again. I didn't use reports too much so I can't tell how good it is. I'm sure that for bigger companies it will be a helpful tool.

Verified User

Vice-President in Human Resources (Computer Software company, 11-50 employees)

Vetted Review

3 years of experience

A higher form of hiring

Rating: 9 out of 10

Incentivized

April 20, 2021

Use Cases and Deployment Scope

Workable is used as our main hiring platform across all departments. It streamlines our job posting and recruitment process by posting new roles to our website and all major hiring websites. We can sponsor posts from within Workable and have one place where we can edit all of our postings across all job boards. It saves hours of work and helps generate more candidate pipeline.

Pros

Creating job postings
Editing job postings
Sponsored post
Posting to multiple hiring sites
Candidate pipeline management

Cons

AI Recommendations to improve applicant quantity or quality
SLA/Uptime
Automatic smart screening

Likelihood to Recommend

Great to get job postings up, share management, screen candidates and track them, and low cost. Also great for posting across the web and sponsoring posts. I hope next for them will be some AI talent tips, etc. How can we get better candidates, improve pipeline, etc. This to me is next gen for hiring.

Matthew Gardner

Director of Customer Success at RouteThis (Computer Software, 51-200 employees)

Vetted Review

2 years of experience

View profile

We're Really Happy with Workable -- growing software startup

Rating: 8 out of 10

Incentivized

October 13, 2019

Use Cases and Deployment Scope

Workable has been an awesome partner for our company. We have grown from a team of 40 to over 120 employees in the past 18 months. I run the sales team, but the whole org uses the app. Business results: faster time to hire, better collaboration between interviewers, and the scorecards have helped us roll out a hiring methodology and an ICP.

Pros

The mobile experience is awesome.
Implementation was super easy.
The app continues to get better features.

Cons

No complaints from us.

Likelihood to Recommend

Any company looking to hire and manage all the tasks and planning that goes into it would benefit from Workable.

Verified User

General Manager in Sales (Computer Software company, 51-200 employees)

Vetted Review

1 year of experience

Workable is a lesser known ATS but has a lot to offer

Rating: 8 out of 10

Incentivized

September 12, 2018

Use Cases and Deployment Scope

Our talent acquisition team uses Workable as our ATS. It is used across the whole organization as a way to submit candidate referrals and is also utilized by hiring managers across the organization to review candidates and give feedback on candidates in the pipeline.

Pros

Very customizable. We can set up unique interview stages specific to each requisition. Also, we highly utilize the integration with Zapier to automate and customize the ATS to follow our hiring process, vs forcing our hiring process to fit the ATS.
Innovative company adding new features all the time. We love the numerous integrations they offer and are excited to start using the HelloSign feature to simplify our offer letter approval process.
Love being able to bulk message candidates and bulk disposition candidates. We don't always handle candidates profile by profile so this is a must. Believe it or not, not all ATS systems allow you to do this.
Workable has a fabulous help center full of great articles. They have already created tons of great content that we like to share to help us train hiring mangaers on best practices. Usually you wouldn't think have a great help center is that important but it ends up being very helpful!
Love that Workable automatically publishes jobs to free job boards, and the premium job postings are one-click and done! This saves us so much time.

Cons

Submitting employee referrals isn't the easiest. I wish Workable had a more seamless process for this within the ATS. Employees aren't able to track where their referrals are at in the process and are required to use the people search tool to submit referrals rather than referring someone from say LinkedIn or Facebook.
Doesn't have a built-in requisition approval process. Users can collaborate on job descriptions, but there isn't an approval process you can use and it is difficult to tie a job to a requisition.
While we use the Zapier integration to help automate a lot of our actions, Workable could be better at building in its own automation. For example, currently, there are several clicks to disposition candidates. Instead, Workable could tie a disposition email to specific disposition reasons, so when you select that disposition reason the candidate automatically gets an email with that pre-selected message.

Likelihood to Recommend

Workable is well suited for a small recruiting team with 200 - 500 employees. Workable may not be as suitable for an Enterprise size company hiring thousands of people. They are GDPR compliant and are coming out with great new features all the time. We love how customizable it is so that we can adapt the ATS to our hiring process, and not have to adapt our hiring process to match an ATS. While it is customizable, it is easy to build out and manage on your own. You don't need an administrator to put together a workflow in this ATS.

Sarah Wheatley

Recruiting Coordinator in Human Resources at HireVue (Computer Software, 201-500 employees)

Vetted Review

1 year of experience

View profile

Workable Vibes at the New VibeHCM

Rating: 8 out of 10

Incentivized

September 3, 2018

Use Cases and Deployment Scope

Only used by three workers within the Company (2 Corporate Recruiters, and One HR Manager, Truly only 2 users, the Recruiters.) Addressed the following

Applicant Tracking 2016-2017
Keyword Recruiting searches 2016-2017 "boolean string tools"
Pre Hire Screened Questions ("Local to D/FW, Yes or No, Do you have 3 years of XYZ")

Pros

User feel - Very easy to sort through applicants by position, also time relevant of when applied
Very easy to post positions that sync up to other of our platforms such as Indeed, and LinkedIn.

Cons

Parsing resumes and other attachments within a candidate's profile. It was accomplished but can be easier.

Likelihood to Recommend

Well suited for Development & Technical Positions, ones that require 3-4 screener questions. We loved the Yes/No or Multiple choice feel of the system.

Jared Henderson

Business Development Manager in Human Resources at Vibe HCM (Computer Software, 201-500 employees)

Vetted Review

2 years of experience

View profile

Workable Really Works

Rating: 8 out of 10

Incentivized

August 29, 2018

Use Cases and Deployment Scope

Workable was used across the entire organization, including HR, Hiring Managers and Executives. We used the tool to ensure our recruiting pipeline was streamlined so that we knew where each candidate was in the pipeline and what next steps we needed to take in order to ensure a positive candidate experience.

Pros

Workflow
Basic Reporting
Collaboration

Cons

Some of the tabs hindered user experience
Not as robust and as comprehensive as other ATS systems
Easy to use but would love even more customization control

Likelihood to Recommend

We used Workable at a start-up which was extremely wise. We weren't hiring for 50 open requisitions, we were hiring usually for five or six requisitions at a time. The cost and functionality were so helpful that we used this platform up until we were growing exponentially. After our growth took off, it made sense to utilize a different tool (especially as expectations in measurements shifted).

Jim Leahy

Director Talent Acquisition in Human Resources at WayUp (Internet, 51-200 employees)

Vetted Review

1 year of experience

View profile

Great for smaller companies, lighter level of features but works just great!

Rating: 10 out of 10

Incentivized

August 29, 2018

Use Cases and Deployment Scope

We used Workable as our applicant tracking system. We would post to several job sites, manage applicant flow, schedule interviews, send job offers and background checks. Workable consolidated our records so that everyone involved in recruiting had a a central source of information. We were able to handle all our different jobs/offers/candidates within the system.

Pros

Workable was extremely user friendly and aesthetically pleasing to use. I had no trouble training or setting up new users, they always caught on quickly.
You are able to quickly review candidates at a glance with all notes, texts or emails sent at the top of their profile. This made jumping into a job order easy for those who may be out of the loop.
Workable's customer support is stellar, they offer free training and very timely responses for any questions or concerns you may have.

Cons

The ability to schedule interviews via Workable was great, but it was unable to pull other items from your calendar, so it was easy to end up double booked for appointments if you weren't careful.
The reporting leaves a bit to be desired, there is not a lot of customization for what I really needed reports on.

Likelihood to Recommend

Workable is perfect for small to medium recruiting teams with less than 50 open positions. My team had around 5 or so people involved in the hiring process, and we were able to communicate easily and understand what had taken place. However, if you are not diligent at note taking or updating information, Workable will quickly leave you in the dust. Without proper notation on your part, Workable cannot track everything automatically.

Verified User

Former Employee in Human Resources (Telecommunications company, 51-200 employees)

Vetted Review

1 year of experience

We love Workable

Rating: 8 out of 10

Incentivized

August 29, 2018

Use Cases and Deployment Scope

At HireVue, we use Workable across our entire organization as our Applicant Tracking System (ATS). Workable is where our team refers candidates and a place for hiring managers to manage their hiring process.

Pros

Workable integrates well with Zapier to create automatic recruiting workflows.
Workable is easy to use for hiring managers who are hiring for multiple roles.
Workable pairs nicely with LinkedIn.

Cons

Workable could be more mobile friendly.
Workable could have a better candidate referral process.

Likelihood to Recommend

Workable is well suited for teams under 500 people. Workable is less suited for large enterprise companies.

Abby Mathews

Recruiting Manager in Human Resources at HireVue (Computer Software, 201-500 employees)

Vetted Review

2 years of experience

View profile

Best of breed ATS that is constantly getting better!

Rating: 10 out of 10

Incentivized

August 28, 2018

Use Cases and Deployment Scope

Workable is used by our Talent Acquisition team as an Applicant Tracking System. Our entire organization uses it to track the hiring of new employees. Workable allows us to see candidate flow in a simple way to be able to screen and process large numbers of candidates through the hiring process.

Pros

Automation
Candidate flow
Job posting
Candidate Sourcing
Integrations

Cons

Requisition Approval and Management

Likelihood to Recommend

Well suited for Talent Acquisition teams that want a simple, powerful interface.
May not be suited for a large enterprise with tens of thousands of requisitions, but is improving in this regard.

Verified User

Director in Human Resources (Computer Software company, 201-500 employees)

Vetted Review

3 years of experience

Workable is Affordable, Simple, and Sleek

Rating: 10 out of 10

Incentivized

August 27, 2018

Use Cases and Deployment Scope

I used Workable to recruit for the human capital management software organization where I was working. The company did not have an ATS before I joined. After looking around, we chose Workable because it was affordable, easy to use, and covered all of the areas we needed.

Pros

Workable makes it easy to track candidates through the recruiting process. It can be customized for the number of stages a company has to hire someone, from initial interview to final offer.
It is easy to share job postings on Workable across various recruiting platforms.
The Workable dashboard is very user friendly. It is simple to get started effectively and get jobs posted right away.
Workable is very affordable.

Cons

It would be nice if Workable had an on-boarding function, where it could still be used after the offer is accepted and the background check complete.

Likelihood to Recommend

Workable is well suited for a company that has a smaller recruiting team and a team that wants to start using an ATS immediately. It is easy to use and covered every aspect of the recruiting process for me. It does so much for a great price.

Verified User

Employee in Human Resources (Computer Software company, 51-200 employees)

Vetted Review

2 years of experience

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Workable is a lesser known ATS but has a lot to offer

Rating: 8 out of 10

Incentivized

September 12, 2018

Use Cases and Deployment Scope

Pros

Very customizable. We can set up unique interview stages specific to each requisition. Also, we highly utilize the integration with Zapier to automate and customize the ATS to follow our hiring process, vs forcing our hiring process to fit the ATS.
Innovative company adding new features all the time. We love the numerous integrations they offer and are excited to start using the HelloSign feature to simplify our offer letter approval process.
Love being able to bulk message candidates and bulk disposition candidates. We don't always handle candidates profile by profile so this is a must. Believe it or not, not all ATS systems allow you to do this.
Workable has a fabulous help center full of great articles. They have already created tons of great content that we like to share to help us train hiring mangaers on best practices. Usually you wouldn't think have a great help center is that important but it ends up being very helpful!
Love that Workable automatically publishes jobs to free job boards, and the premium job postings are one-click and done! This saves us so much time.

Cons

Submitting employee referrals isn't the easiest. I wish Workable had a more seamless process for this within the ATS. Employees aren't able to track where their referrals are at in the process and are required to use the people search tool to submit referrals rather than referring someone from say LinkedIn or Facebook.
Doesn't have a built-in requisition approval process. Users can collaborate on job descriptions, but there isn't an approval process you can use and it is difficult to tie a job to a requisition.
While we use the Zapier integration to help automate a lot of our actions, Workable could be better at building in its own automation. For example, currently, there are several clicks to disposition candidates. Instead, Workable could tie a disposition email to specific disposition reasons, so when you select that disposition reason the candidate automatically gets an email with that pre-selected message.

Likelihood to Recommend

Sarah Wheatley

Recruiting Coordinator in Human Resources at HireVue (Computer Software, 201-500 employees)

Vetted Review

1 year of experience

View profile