TrustRadius: an HG Insights company

WordPress Professional, Scientific, and Technical Services Reviews & Insights

Score8.6 out of 10

3,255 Reviews and Ratings

WordPress Reviews

71 Reviews
Professional, Scientific, and Technical ServicesLaw Practice1Legal Services1Information Technology & Services14Management Consulting2Marketing & Advertising36Public Relations & Communications3Design5Computer & Network Security2Photography2Graphic Design3Veterinary1Human Resources1

Videos

WordPress is Ok

Rating: 8 out of 10
Incentivized

Use Cases and Deployment Scope

I use WordPress as the base for my page builder so that I can get the custom results I am hoping for at that time. I dont have a problem with the templates other than not being a big fan of how they work. Also since I dont do blogging I am really looking for more of a website functionality.

Pros

  • It accepts page builders well
  • It manages content very well
  • It has a lot of add ons both pay for and free

Cons

  • it gets attacked a lot because of its widespread use
  • it can be complex if you not careful on how you use it
  • Addons can cause it to crash

Likelihood to Recommend

Like any other platform, you really have to understand how it works. It is more complicated than a lot of the newer SaaS platforms that are on the market meaning that its easier to get things wrong. The WordPress community is starting to have a lot of politics in it making it a challenge to just do your thing and not get dragged into being on "one side or the other".

Still one of the most versatile website platforms on the market.

Rating: 7 out of 10
Incentivized

Use Cases and Deployment Scope

Wordpress is our go-to platform for building websites, whether internal intranets, CRM-esque systems, or just full-on B2B or B2C sites. It's our agency-level expertise, and we much prefer it to other systems, including Joomla and Drupal.

Pros

  • Flexibility for custom coding.
  • Multiple plugin packages allowing low-code solutions.
  • Versatile styling options and ease of scaling to different media ratios.
  • Easy to maintain and update.
  • Easy to create test environments (host-dependent) and pipelines.

Cons

  • WPEngine and Wordpress fueding is ridiculous and threatens open source integrity.
  • The GUI hasn't changed much in years and could afford to be made more modern/condensed.
  • Allow more flexibility for login customization natively within the system.
  • It would be great to have more security features enabled without relying on third-party external products.

Likelihood to Recommend

Wordpress is a great solution for a website of nearly any type. It may not be as suitable if a fully custom solution or app is needed, and it does have some limitations when it comes to connecting it to external products (especially if the product doesn't have any support from a native system), and it does require a lot of testing. Multiple plugins in one install are common but also increase the risk of conflicts, and when those do occur, it can be exceptionally time-consuming and tedious to identify what is causing the issue. As third parties create many plugins, you're also at risk with each potential security breach, which needs to be kept in mind. I would be cautious to use WordPress to store any sort of sensitive PPI. That said, it's a wonderful, easily customizable solution for many, many different types of websites and can allow even inexperienced client users with low-tech knowledge to update basics.

A great CMS for small companies, offering less limitations

Rating: 6 out of 10
Incentivized

Use Cases and Deployment Scope

Several of the agencies and freelancers I manage use WordPress as their chosen CMS for their B2B sites. It serves the purpose of offering a shopfront for them in the online world and giving them flexibility of setup.

Pros

  • Price point is affordable
  • Flexibility of the platform is good
  • Technical capabilities and scalability
  • SEO can be good

Cons

  • The amount of flexibility often means that technical foundations can be bad
  • Lack of vetting or moderation of wordpress themes
  • Often very liable to attacks from hackers or bots

Likelihood to Recommend

I would certainly recommend WordPress in the context of smaller startups or freelancers with limited funds. The ongoing costs are a lot lower than that of other competitors such as Squarespace, WIX, or Weebly even. Whilst it is not great for D2C and ecommerce it is often a good platform for brochure sites.

WordPress for Websites

Rating: 8 out of 10
Incentivized

Use Cases and Deployment Scope

I help some of my customers with their WordPress accounts and find it pretty easy to work with. For the most part, the customer can do some updates on their own and keeping a site current is very important. A nice looking website keeps users engaged and having it up-to-date helps get them to become a prospect.

Pros

  • Many templates to choose from if you're starting fresh
  • Many plugins help the business add new features quickly
  • Adding pictures is mostly quick and simple

Cons

  • It seems like there are updates too often
  • Some plugins don't work as hoped

Likelihood to Recommend

If someone needs a new website quickly and wants to make changes often, WordPress is probably their best choice. I've seen other use alternative web site builders but I always warn them to be sure they can move their website if needed. Some places are so integrated with the services background code that it can't run in any other environment.

Love WordPress!

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

I use WordPress for my company's website. It helps me share about my brand, about who I am and why I am qualified to sell what I offer, helps me share what I offer in a visually pleasing way, and it also hosts my blog and sales pages.

Pros

  • Very easy to use if you are not super tech savvy
  • Can easily add templates to make the design of it very pretty
  • The ability to use it for blogging is the best online

Cons

  • I think having built in analytics that aren't part of a plugin would be helpful
  • I think the plugin updates needed should be moved higher up the sidebar

Likelihood to Recommend

If you are selling a service or digital products, or are a writer wanting to host a blog, I think WordPress would be awesome for you!
Vetted Review
WordPress
6 years of experience

WordPress, yes but no

Rating: 5 out of 10
Incentivized

Use Cases and Deployment Scope

We used it to create our webiste. It was hard, really complicated to use, to include plugins, if you add one, the other one breaks, really hard to maintain, to organize and make it work. Not a very friendly system if you don;t have the proper experience. If you are not trined in every single plugin they have, you need to hire an expert and it will cost more money.

Pros

  • Advertising
  • Influencers offers

Cons

  • Have their own training courses
  • Being open makes it easy to get confused
  • Communication between plugins always has space to improve

Likelihood to Recommend

You need a web developer to create a proper website using WordPress. Is not that friendly for companies without experience to "build your own" website. It's easy to access, to set an account, to buy a domain and hosting, but to create and build the website, is not that simple.

Gives Marketing teams power to use it as robustly as they want to put the effort into

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

Our main company website is custom built on wordpress. It is the hub of our marketing and sales funnel and hosts a variety of content and files as well. Internally, we use Wordpress to build our customer websites as well selling highly customizable yet easy to manage websites to our less than tech-savvy clients.

Pros

  • Allows Front-end people and marketing employees to manage, test, and leverage our website for a variety of things without spending time working with developers
  • When we do need a heavily custom approach, our developers can make anything we want in a way that we can continue to edit/manage
  • Templates & Plug ins make it easy for anyone to get started and achieve what they need even if the site isn't custom made.

Cons

  • Nothing is necessarily missing because anything can be built. If you don't have access to a developer, templates are typically available
  • The learning curve is a little steeper than some things but let's be honest, you're managing and creating a full website. I don't expect it to be incredibly easy on day 1.

Likelihood to Recommend

I have used it both in my day job working with a professional development team to create highly custom, robust websites. I have also used it personally to make small sites for my own resume or for a friend... even for fun. For a few bucks in templates/hosting there's very few scenarios it's not good for. Only if you need a site and don't understand web hosting/template implementation/basic front end code would I say maybe squarespace or something more basic/easy would be best for you. You may be more limited but if you can't afford the effort to learn web domain setup then it's best to avoid getting in over your head.
Vetted Review
WordPress
7 years of experience

Love Wordpress

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

It is a dependable platform for our websites. It gives us access to many third-party add-ons that greatly empower our websites. Other options are limiting in this, often giving us few, sometimes only one option app.
WordPress is constantly being updated. It is easy for even a layman to do the update. The WordPress websites are always solid and dependable.

The templates and base website options are huge compared to any other option. They are always familiar territory because the backend is a standard build with just enough edge adaption options to personalize each website.

Pros

  • For updates to the Wordpress core and thirdparty apps they have an easy to spot awareness of updates needed and a solid update process that does not require a outside service to look after.
  • Creating blogs is easy, adding photos is just drop and go.
  • Load times are quick

Cons

  • more sites templates specifically for boudoir and nude portraits
  • Third party templates sometimes are more difficult to alter or update

Likelihood to Recommend

WordPress is great for simple or exotic websites. You can choose to be fairly static and short or active and long. You can also develop more pages than you need.

On the downside, because of the nearly unlimited options to create, It demands a very focused approach where you are clear what your design should look like before you start.

WordPress Makes Website Design and Maintenance Simple

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

We use WordPress to build and maintain our websites. The plugin elements enable us to customize the type of support we need for various circumstances. We particularly like the Elementor component for addressing specific needs for each website.

Pros

  • Makes editing websites easy
  • updating components are easy
  • placing specific images are easy

Cons

  • The block editor is a bit clumsy

Likelihood to Recommend

WordPress is great for the beginning website designer. It is a universally known component and used by tens of thousands world-wide.

Great free Website CMS or ECommerce site for the technically inclined

Rating: 7 out of 10
Incentivized

Use Cases and Deployment Scope

We use WordPress to build websites and eCommerce sites of companies that want to be found organically. We work both with SaaS companies and eCommerce companies that sell nationally.

Pros

  • SEO
  • Customizations
  • Flexibility
  • eCommerce Solutions

Cons

  • 3rd party companies advertising within the platform
  • Assuring plugins are well done
  • Page speed out of box

Likelihood to Recommend

If people are semi technical or already using WordPress, or want something free that doesn't lock them in, I recommend it. However with the legal issues with being Open Source and suing WordPress Engine, I no longer strongly recommend WordPress or have my clients switch over.
Vetted Review
WordPress
10 years of experience

Video reviews