Instead of me having to send quotations everytime to my clients, they simply view them from my catalog section and be able to make orders.
Pros
Catalog
Ads
Chanels
Cons
Retrieving of backups
Incorporate a calendar
Allowing customers to make reservations
Likelihood to Recommend
It's well suited if you are running a business and if in most cases you spend lots of quotations. You simply create a catalog and your clients will see your goods and services together with your prices.
Instant messaging for our organization is very important and we need to do it immediately therefore we use this application. We can make groups and chat with each other as if we are in a meeting room, we can record voices or send files and images which saves a lot of time on our organization.
Pros
Sending files immediately.
Performing backups on regular basis.
You can chat and you can make video/voice chats.
Cons
Work in every country in the world with no restrictions.
Have it work in multiple languages.
Likelihood to Recommend
Its well suited when we are having a group voice meeting with staff from different locations as it adds a great value when we are recording our voices yet;
Its less appropriate as we cannot make a video call and all of us are in that video sharing screens similar to other applications.
VU
Verified User
Professional in Product Management (5001-10,000 employees)
I am rarely in front of my computer. This is where WhatsApp Business comes in. It allows me to connect with my customers, and send them files, images, videos, and even links directly on their phones. It is a very useful tool for any businessman out there, especially for those that need to be in constant communication with their customers.
Pros
This app has been able to connect me to my customers.
Communicate more effectively with your customers and grow your business.
Send files, images, videos, and even links directly on phones.
Cons
Collaborative workspace.
Group chat with the possibility of making a presentation.
WhatsApp Business should think about the possibility of creating chatbots.
Likelihood to Recommend
By using WhatsApp Business, I can now respond to customers faster, keep them updated about new deals, and even send out surveys to understand their needs. The ability to send stickers and photos makes the app more interactive and engaging. It easily beats other social networks in terms of the quality and quantity of messages sent, which is a good thing for businesses.
It is being used by our entire department team to help us all be in constant communication. We are all satisfied by the service and the different ways we can all adapt and use it to our advantages. At the moment we have not experienced any business problems related to the app. The only one that comes to mind is when the network is down. But we have no control over that.
Pros
It's the most used in Latin America.
It shows the status of the message.
Allows the immediate interaction.
It's easier to establish a clear communication between the company and the client.
Cons
It can on occasion mix business and private communications.
Can't install it on more than one device.
More responsibility for the user.
Likelihood to Recommend
Whatsapp Business has been very well suited [for] me and my colleagues. Great for small or large businesses. The communication is simply the greatest. Between company and client everything is very clear. And more importantly if well set up, the client can view all the company has to offer with just a touch of a finger.
WhatsApp Business app is used for a lot of communications between clients, colleagues and for store and some new products or promotions. It's a perfect app to send a message or call. [Having] video calling available is also a plus. And that all is completely free. Sound quality is mostly very good. [Another] good thing is that can use it on PC as well.
Pros
Free use.
Options (store, away message, quick replies).
Sending documents.
Location sharing.
Free calls to other WA users.
Cons
In a group, only admin can add new person.
Likelihood to Recommend
Great tool for use in private and business spheres of life.