TrustRadius Insights for Wellable are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Recommendations
Users of Wellable have made several recommendations based on their experiences with the platform. The most common recommendations include:
Utilize Wellable for employee engagement and incentives, especially if the company has the funds to support it. Many users believe that Wellable is a great resource for health-conscious individuals and allows for easy integration with smart devices and health apps. They recommend using Wellable to promote employee wellness and provide incentives for healthy behaviors. However, some reviewers acknowledge that some companies find Wellable to be expensive.
Be prepared to address questions from employees who may not be tech-savvy. Wellable is generally considered easy to use, but there may be employees who are less familiar with technology. Users advise having a team in place to help with administering communications and promoting the program to other employees.
Make use of the support team for setup and ongoing questions. Users recommend utilizing the Wellable support team for assistance during the setup process and for any questions or concerns that may arise later on. They appreciate the helpfulness and friendliness of the Wellable team.
These recommendations highlight the importance of considering budgetary constraints, addressing employee concerns, and taking advantage of support resources when implementing Wellable as a wellness program within an organization.
We use Wellable as a tool to promote health and wellness within our Corporate team. We see it as an asset for not only our current employee's health and wellness, but also as an incentive to potential hires as is signals that we support their individual health needs. In addition to our ongoing monthly individual challenges, we have annual challenges where employees complete in pairs or teams. We really like how Wellable's points system allows people to compete in these events using the activities that are most accessible to them as individuals as some of our team have mobility issues.
Pros
Their platform is very user friendly.
I am able to easily support people with their questions.
Their customer service team is phenomenal, corresponding quickly and answering questions completely.
The platform supports a variety of activities.
Cons
I'd like to see an email announcing the launch of a new monthly focus as part of the continuous wellness program's standard email communication.
Some of our users have issue with the device not synching automatically after a period of time.
Likelihood to Recommend
We love the variety of activities Wellable offers and the secondary platforms it's able to connect to. All of our team members were able to use link the apps that they were already using to the Wellable platform. Even our team members that do not use wearable devices can go in and manually input their exercises to receive points. This makes it accessible for all users.
VU
Verified User
Director in Corporate (Education Management company, 11-50 employees)
We use Wellable for a small team in the office. Since the start of the pandemic with everybody working from home, it has been very helpful to have a platform that can help us promote engagement and socialization among team members. The pre-designed challenges save us a lot of time and enable us to continuously switch things up, preventing the program from going stale.
Pros
Intuitive and user-friendly design
Exceptional user support
Great account management
Cons
None! Our team really loves it.
Likelihood to Recommend
Wellable worked well for us when we were still in the office, but definitely shines now that we can't meet face-to-face. The bulletin board and email reminders do a good job of keeping participants engaged and informed.
VU
Verified User
Former Employee (Education Management company, 1001-5000 employees)