WalkMe Reviews & Insights

Score8 out of 10

59 Reviews and Ratings

Community insights

TrustRadius Insights for WalkMe are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Many users have found WalkMe to be easy to use and get up to speed with in just a few days. They appreciate the intuitive user interface, which makes it extremely quick and easy to implement the software within their platform. Users appreciate the many advanced features that WalkMe offers, allowing power users to explore and create innovative solutions. These features provide users with the flexibility and customization options they need for their specific workflows. The great analytics provided by WalkMe have been praised by users. These analytics give insights into platform usage, adoption by users, and surveys. Users find these insights valuable in understanding how their customers are using the product and making data-driven decisions.

WalkMe Reviews

2 Reviews

Engineering

Perfect tool to create a navigation and pre-build experience for clients

Rating: 9 out of 10

Incentivized

June 11, 2021

Use Cases and Deployment Scope

WalkMe is one of the most stable and advanced digital adoption platforms available in the market for Organisations. I have been using WalkMe for a long time as it is very easy to set up with a perfectly stable UI. When using for the first time, it was very intuitive and simple in functions. It settled up very easily and did not even find any difficulties even a person with less knowledge of programming can easily use this as a big relief.

Pros

This helps me the most to look into the things that what user is searching for and what we need to provide to them.
Great future which helps me a lot in the company which is that WalkMe helped me to get a quick help along with giving insights into how users are using the product.
Its price is very reasonable any and it is also easy to setup in the department.
Enhancing the productivity.

Cons

The main drawback I am facing in WalkMe is that they are lacking in providing the inbuilt templates. There is a huge need for templates which saves a lot of time and effort also helps in being productive more at work.
The platform is lacking somehow in syncing with other tools which are very frustrating for me also it gets slow while logging in.

Likelihood to Recommend

WalkMe has permitted my little team to rapidly construct, test, and dispatch advanced walkthroughs to assist clients with comprehension and gain proficiency with our product. Our company is reliably refreshing and developing so the capacity to trigger yell-outs of new highlights and capacities is incredible. I would recommend this to other businesses to add this platform into their work systems and get benefits from incredible services.

Jason Sauquet

Senior Software Engineer in Engineering at Choice Hotels International (Hospitality, 1001-5000 employees)

Vetted Review

1 year of experience

View profile

WalkMe for institutes

Rating: 7 out of 10

Incentivized

May 1, 2021

Use Cases and Deployment Scope

It is being used in our organization to save costs and to get most return on investment. As we have some business assisting tasks so we get a lot of help from this software. That's why it is deployed in our organization. It is a great software to get most ROI. Most of the employees get help in the form of in-depth support. Whereas the institution gets help in the form of return on investment saving costs.

Pros

Easy deployment. Not much working required.
Powerful. Great tools, amazing features.
Provides help a your fingertips. User friendly.

Cons

Data uploading. Easy to upload data.
Synchronisation. Data can be easily incorporated.
Apps for different OS. Like android, iOS.

Likelihood to Recommend

It is less suitable for data uploading and synchronization whereas, it is best for providing insights to users and in-depth understanding of things and to help others building actionbots and to use their products in a more user friendly and convenient way. Ease of using a product at users' convenience. There are some issues regarding data uploading and synchronization whereas it is user friendly.

Verified User

Employee in Engineering (E-Learning company, 1001-5000 employees)

Vetted Review

1 year of experience

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