Vtiger Information Reviews & Insights

Score8.2 out of 10

31 Reviews and Ratings

Community insights

TrustRadius Insights for Vtiger are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Helpful Automatic Updates: Many users have found the automatic updates feature in vTiger to be incredibly helpful. It ensures that all parties involved are on task and well-informed about the progress of projects, resulting in improved collaboration and efficiency.

Flexible Customization Options: Numerous reviewers have praised vTiger for its impressive flexibility and customization options. They appreciate being able to tailor different fields in the sales, tickets, and projects sections to meet their specific needs. This level of customization allows for a more personalized user experience.

Valuable Customized Reports: Users highly value the ability to create customized reports in vTiger. These reports provide management with valuable insights into various aspects of their business operations. By identifying areas that require attention, these reports enable better decision-making and help drive overall improvement.

Vtiger Reviews

2 Reviews

InformationComputer Software2

Vtiger All-In-One is fast, user-friendly, and customizable

Rating: 8 out of 10

Incentivized

June 4, 2019

Use Cases and Deployment Scope

Since day one, GB Advisors did an extended research in finding the best CRM for them. They decided to go with Vtiger All-In-One. They use it on all the departments and areas. From sales to support and even marketing. It manages all the logistics and internal proceses. It really helps with the organization and coordination of the projects, specially keeping the track of ticketing, leads, and opportunities.

Pros

User-friendly interface.
Reliable tracking system and alerts to maintain overall control of the proceses.
Meets all the needs of the average company.

Cons

Switching among subgroups could be a bit simpler.
The Mobile App should have more options.
Document customization is difficult sometimes.

Likelihood to Recommend

In my area, Sales, it is very effective, especially if you want to track if a link or an email was opened. I can organize and customize all the stages of the sales cycle. I find the reports very useful. Each month I can visualize the record of my team through graphics and statistics. And to be honest, with Vtiger you can run the entire process. From the initial call, booking demos, implementation and more.

Nomar Norono

Inbound Leads Team Lead in Sales at GB Advisors, Inc. (Computer Software, 11-50 employees)

Vetted Review

Reseller

4 years of experience

Vtiger CRM makes my business opretion easy.

Rating: 10 out of 10

Incentivized

September 26, 2016

Use Cases and Deployment Scope

I use Vtiger CRM in my company to manage sales leads. I have call center where agents make calls to potential customers. Once they find prospects, they in put data in Vtiger CRM. Not only that, they also follow up with them. Finally they make appointment for our sales and marketing team. As there is a history of communication it becomes easy to understand the customer. Finally after making the sale this leads converts into a conversion. Management can keep real time monitors on daily activity.

Pros

Finding prospects from big data.
Keep real time track
The dynamic reports can help make future decisions

Cons

Graphical report
Search is tough

Likelihood to Recommend

For any kind of sales and marketing it a very good tool. Since the tool is online it can be managed from any where. But the desktop application is not helpful. For small and medium organizations it is really helpful but in case of a big organization I do not recommend it.

Sk Tariqul Islam

Co Founder in Corporate at AIO TECHNOLOGIES (Computer Software, 51-200 employees)

Vetted Review

3 years of experience

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