TrustRadius Insights for VisitorTrack are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Pros
Web-based Dashboard: Many users have found the web-based dashboard to be a pleasant and user-friendly experience for exploring statistics and trends. It has been helpful for creating reports, allowing users to easily track visitor traffic and gain insights into prospect interests based on the pages viewed.
Excellent Support: The company's support team has received high praise from multiple users. They have been compared to the ever-ready Maytag man, always available to help. Users appreciate that the support team responds quickly and personally to their needs, providing excellent assistance.
Comprehensive Overview of Website Activity: A significant number of reviewers have highlighted the benefit of having a comprehensive overview of website activity provided by VisitorTrack's dashboard. This feature allows users to easily track visitor traffic and see what prospects or competitors are interested in based on the pages viewed.
We use VisitorTrack across several domains to actively see how our marketing campaigns are performing. VisitorTrack allows us to almost instantly see how targeted prospects behave after interacting with us.
Pros
Captures company information
Captures link details & behavior flow
Cons
Would love to see more available keywords
Would love to have more contact record downloads per month
Likelihood to Recommend
For any entity that cares about efficiency and accuracy for marketing, VisitorTrack is a low-cost solution that can easily narrow down your sales funnel by channeling sales efforts into more serious prospects who visited your site after a campaign.
In simple terms, VisitorTrack shows us who comes to our website, when, where, what they looked at, and much more. This allows us to better market to the people who are important to be marketing to. VisitorTrack is a very refined and effective marketing tool. This offers so much more than Google Analytics. Teamed up with Bombara, it makes this a very effective fit.
I can see why firms buy Bombara by itself--what an interesting product. But to get that timed-up with a good commercial list company for demographics makes a great and effective platform. Bombora or a good list provider alone is more expensive than VisitorTrack via NetFactor.
If you are considering Snitcher, Leedy, Justino, or even the big $$$ versions of website visitor intelligence, save your money. We evaluated $25/month solutions and $ 7,000/month solutions. VisitorTrack is better and more comprehensive than any of them. We even added to our version and added more marketing downloadable contacts. I have no interest in changing.
Pros
Bombora without a doubt is the slickest thing you will ever see. How real is that visitor?
Built-in contact searches for company to generate a specific marketing list
Cons
As a function of who they buy the company contact data from, you commit to buying X number of downloads per month. Don't use them all? Too bad, you lose them--no rollover. Need a few more this month? Sorry, no.
Of course, I wish it was half the cost.
Likelihood to Recommend
Too expensive for the mom-and-pop shops. We spend $350 per month, but you get what you pay for. Nobody is such a clean combination of Bombora and a list management company as VisitorTrack. Even the $7k/month companies don't do anything more than VisitorTrack. Because NetFactor is the ONLY vendor of this type to include Bombora, I now know that not only did a company stop by our site, and looked at A, B, C, but it also shows me how and where users are looking for my product or services from other competitors. How Bombora does that is beyond me, but it is slick.
I have to say, Larry in VisitorTrack support has been great. The only time we contact him is to play what-if games--almost never for software issues. I have to hand it to VisitorTrack, they have written a clean and easy-to-use interface.
We looked at VisitorTrack and one other when we were looking at this type of product. We decided to go with VisitorTrack because of their ease of use and accuracy. Their sales and support team go above and beyond also. It works well, and if I ever have a question, the support team responds right away. I also really like how they keep users updated personally with updates, as well as receiving feedback from users to actually change and improve the platform!
Pros
Responds to the needs of users, both in case-by-case basis and by integrating feedback into future improvements
Great sales team
Responds quickly and personally
Cons
More ways to sort reports
Custom date ranges
Likelihood to Recommend
I would just ask about specific situations relating to your own business. Give examples of what you are trying to do. VisitorTrack has a lot of capabilities.
