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VisitorTrack Information Reviews & Insights

Score10 out of 10

8 Reviews and Ratings

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Community insights

TrustRadius Insights for VisitorTrack are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Web-based Dashboard: Many users have found the web-based dashboard to be a pleasant and user-friendly experience for exploring statistics and trends. It has been helpful for creating reports, allowing users to easily track visitor traffic and gain insights into prospect interests based on the pages viewed.

Excellent Support: The company's support team has received high praise from multiple users. They have been compared to the ever-ready Maytag man, always available to help. Users appreciate that the support team responds quickly and personally to their needs, providing excellent assistance.

Comprehensive Overview of Website Activity: A significant number of reviewers have highlighted the benefit of having a comprehensive overview of website activity provided by VisitorTrack's dashboard. This feature allows users to easily track visitor traffic and see what prospects or competitors are interested in based on the pages viewed.

VisitorTrack Reviews

3 Reviews
InformationComputer Software3

Take the blindfolds off! See who your website visitors are and what interests them!

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

We use VisitorTrack to gain awareness of website visitors, their visitation patterns, popular pages, and more. We have hot page email alert reports setup so that we are notified when an organization visits certain important or product related pages. VisitorTrack also makes contact information available for organizations - which you can filter to find the humans that may be most relevant to your business. Your sales people will be able to have more intelligent and productive conversations with prospects because you can gauge a prospect's interests from the site content they visited. Get a free trial evaluation and try it. We subscribed for a full year after trial. When our renewal approached, we checked some VisitorTrack competitors like VisiStat and we believe VisitorTrack provides superior information, value, and better pricing, so we renewed for a second year. Beware, the insight to web traffic can be addictive!

Pros

  • Get prompt insight to website visitors with notification email reports. You can see the website pages that people have visited, and you can have relevant conversations based on this insight.
  • The web based dashboard is nice for exploring statistics and trends, and you'll use this as well to create your reports.
  • Support is excellent. Their support team kind of reminds me of the Maytag man. I think they are just sitting there waiting to help us.

Cons

  • I'm sorry. Can't think of any weaknesses. We love the service. If we didn't, we wouldn't have renewed for a second year.

Likelihood to Recommend

VisitorTrack is best used with websites that have good page/file naming conventions. You can create alerts and reports based on triggers that match certain URLs, or parts of page names. For instance, you would want to consistently name pages related to your products to contain a certain string in the file name, like domainname.com/product_XXXXXXX.html, where "product" is consistent across all your products. There are other techniques, but consistency with naming conventions will be helpful to you. No worries, their support team will help you see what you want to see.
SH
Scott Hayes
President & Founder in Marketing at DBI Software (Computer Software, 11-50 employees)
Vetted Review
VisitorTrack
2 years of experience
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Rating: 10 out of 10

Use Cases and Deployment Scope

We use VisitorTrack for new lead generation. It's much easier to connect with a company when you have an insight as to what their needs or requirements are. It also allows us to see what our competitors are interested in based on what pages on our website they spend time on.

Pros

  • The Dashboard provides at a glance website activity.
  • Being able to access contacts is a huge bonus and time saver.
  • VisitorTrack lets you see exactly what prospects or competitors are interested in based on the pages viewed.
  • Being able to create and save reports is a plus.

Cons

  • As a relatively new user, this is not an easy question to answer. I have already seen improvements (Dashboard) since I have been using VisitorTrack.
  • It would be great to see some more 'how to' video's in the help section.

Likelihood to Recommend

I would definitely say it's user friendly. Whether a beginner or expert, you can get what you need from the program. I know from personal experience, the support and help is only a call or click away. I think support is something that should be on the front burner when deciding if VisitorTrack is right for your company.
JC
Jennifer Carr
Inside Sales/Sales Coordinator in Sales at Pronexus (Computer Software, 11-50 employees)
Vetted Review

It's Simple! Try it!

Rating: 10 out of 10

Use Cases and Deployment Scope

The sales and marketing department at HGI uses VisitorTrack.

Pros

  • Provides informative dashboards with aggregate totals of things like total visitors, search engines used, geographical locations, and activities performed on our website (pages they visited)
  • We create detailed reports and save them. These reports can be exported and used for contacting leads.
  • Tags are my favorite. I will add them if a specific company is on our site that interests me or what a competitor is reviewing when he/she is on my site.

Likelihood to Recommend

VisitorTrack is a great tool for new businesses.
VU
Verified User
Account Manager in Sales (Computer Software company, 11-50 employees)
Vetted Review
VisitorTrack
2 years of experience