TrustRadius: an HG Insights company

Vertafore RiskMatch

Score6.9 out of 10

3 Reviews and Ratings

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What is Vertafore RiskMatch?

Vertafore supplies business intelligence for agencies via RiskMatch, in various editions such as RiskMatch for Benefits to create client benchmark presentations, and RiskMatch for Carriers for data to give users the insights needed to drive growth and retention in the independent agency channel.

Categories & Use Cases

Key Features

Learn about the best (and worst!) features Vertafore RiskMatch has to offer, as determined by TrustRadius' reviewers.
Based on 3 ratings of Vertafore RiskMatch's features
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Top Performing Features

  • Publish to Web

    Category average: 8.4

  • Dashboard / Report / Visualization Interactivity on Mobile

    In-app dashboard reports and data visualization.

    Category average: 7.9

  • REST API

    REST is an architecture style for designing networked applications

    Category average: 8.1

Areas for Improvement

  • Report Formatting Templates

    Category average: 8.1

  • Mobile Application

    A dedicated app for iOS and/or Android.

    Category average: 7.4

  • Multiple Access Permission Levels (Create, Read, Delete)

    Multiple access permission levels means that different levels of users have different rights.

    Category average: 8.3

Reviews

What users are saying about Vertafore RiskMatch.
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Review of Vertafore RiskMatch - good value for money tool!

Incentivized
Bruno Quijano
Junior Accounting Processes Manager in Finance and Accounting at Auto1 Group (1001-5000 employees employees)

Use Cases and Deployment Scope

I used to work and advise other colleagues in Vertafore RiskMatch as a connection between local buyers and insurance broker providers. This tool provides a huge help in pairing the corresponding risk/s and the insurance profiles. From the customers' perspective, this had positive feedback when it came to finding the appropriate insurance provider that adapts to their preferences with a balance between, cost and the provided service.

This was especially helpful in the automatization of processes by reducing the manual work from the company side and by making the overall experience more faster not only for the client but also for the company.

Pros

  • Good value for money
  • Automatization of processes
  • Data analysis

Cons

  • Not enough risk profile categories
  • Support team

Return on Investment

  • Good decision-making tool
  • Accuracy

Other Software Used

Oracle Access Management

Usability

Vertafore RiskMatch delivers what it says it will (although a little pricey)

Incentivized
Verified User
Administrator (11-50 employees employees)

Use Cases and Deployment Scope

I use Vertafore RiskMatch to quickly get reports on premium, revenue, top customers by industry. It is integrated to our agency management system and will offer a current "snapshot" of our book of business.

Pros

  • sorts book of business
  • integrates with agency management system
  • allows us to view revenue, etc without need to run reports in agency management system

Cons

  • the "mapping" of insurance carriers is confusing as some are named differently
  • the "roles" for users could be more clearly defined or better matched to our setup
  • the ability to compare information to same time last year would be nice

Return on Investment

  • We have yet to explore all features of Vertafore RiskMatch and get employees onboard
  • With additional training for employees we expect to have a favorable return on investment
  • Without employee participation we would probably not have favorable return on investment

Alternatives Considered

AMS360 and Zywave Sales Cloud - Agency Management

Other Software Used

AMS360, Zywave Sales Cloud - Agency Management, DocuSign

Usability

Get RiskMatch!

Incentivized
Verified User
Manager in Finance and Accounting (501-1000 employees employees)

Use Cases and Deployment Scope

We are using Vertafore RiskMatch to connect home buyers and insurance providers. This tool helps massively to pair the right risk and insurance premium profiles. Our customers have loved this tool for finding the right insurance carrier that is a good balance of cost and service. We have found the tool to eliminate a lot of manual work for our company.

Pros

  • Insights
  • Cost
  • Accuracy

Cons

  • Risk Profile Categorization
  • Can lead to a lot of spam email

Return on Investment

  • Customer Satisfaction
  • Retention

Alternatives Considered

DXC Insurance RISKMASTER

Usability