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UXPressia Reviews & Insights

Score8.4 out of 10

3 Reviews and Ratings

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Community insights

TrustRadius Insights for UXPressia are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Recommendations

Based on user feedback, here are the three most common recommendations for UXPressia:

  1. Users recommend trying the free plan before committing to the pro plan in order to explore its features and functionality without any financial commitment.

  2. It is suggested that users pay for a full year in advance to take advantage of a discount, saving money compared to monthly payments.

  3. Users also suggest adding new features to enhance projects and designs, which can help businesses become more attractive to the public. By continuously developing and improving UXPressia, it has the potential to provide even more value to its users.

UXPressia Reviews

1 Review

Simple tool with great results!

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

We have recently begun incorporating customer journeys into all of our major decision making. We use UXPressia as a tool to help visualize the experience our customers have with us currently and/or the experience we want them to have. Using UXPressia for all of these maps is helpful so they all have the same look and feel. And business lines have come to know what to expect with the finished product.

Pros

  • The finished product is visually pleasing
  • It is simple to export and combine journey maps, personas, and empathy maps into PDFs
  • There is a large number of stock photos to choose from when creating personas

Cons

  • The only issue I sometimes face is that they are in a different time zone, so personalized replies sometimes take longer; however, they do have very helpful articles that usually answer my questions without having to direct me to someone

Likelihood to Recommend

I only use UXPressia for my journey maps, personas, and empathy maps. I have been using this tool for years and I see no reason to go elsewhere.
VU
Verified User
Manager in Customer Service (201-500 employees)
Vetted Review
UXPressia
2 years of experience