TrustRadius Insights for Upland PSA are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Pros
Timesheet pre-population: Many users appreciate that Tenrox pre-populates timesheets with employee's assigned contracts, giving them control over what is included. This feature has been praised by several reviewers for saving time and ensuring accuracy in time tracking.
Seamless integration with payroll providers: The seamless integration of Tenrox with payroll providers is highly regarded by users. Reviewers have mentioned that timesheets export well, making the process of transferring data to payroll systems efficient and error-free.
Email reminder system for timesheet submission: Users highly regard the email reminder system in Tenrox for timesheet submission and approval. Several reviewers have mentioned that this feature helps to ensure timely completion of timesheets, reducing delays and improving overall productivity.
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Upland PSA Reviews
1 Review
InformationComputer Software1
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Tenrox is being used to track hours on project plans, and it syncs with Microsoft Project. The Project Management, Development, and Quality Assurance Teams input their hours worked on a certain task into the Tenrox website. Once hours are entered, Microsoft Project is updated in an instant when Updating via the Tenrox Add-In on Microsoft Project. This product works with ease, as long as the users are set-up and are under the right tasks and have the appropriate time frame then Tenrox works like a charm.
Pros
Tenrox synchronizes well with Microsoft Project. There is a seamless connection between both products.
The Tenrox website is easy to use and is very simple. This leaves room for little error when inputting your time spent on tasks.
Tenrox is easy to pick up, and you can train someone in less than 5 minutes. The learning curve is minimal so it is not hard to implement.
Cons
Integration with Salesforce would be nice. It looks like this product exists, but is not a part of the Tenrox product that I am using. It would be nice if this were a default feature.
I believe the web portal takes up too much screen real estate, and it would be cool if it was configurable to lower the resolution for smaller screens.
An overview on who is assigned to what task that can be seen via the Tenrox portal would be perfect. Sometimes I am not sure what dates the developers put their times in. However, this is something that the Tenrox admin here can see, so maybe it is configurable for all users to see.
Likelihood to Recommend
Tenrox works great for our Project Management team and it is well suited when being used in conjunction with Microsoft Project. For the way Tenrox works in our case, it may not be as useful for Project Management departments that do not use Microsoft Project, or different departments within an organization.
VU
Verified User
Project Manager in Information Technology (11-50 employees)