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Unitrends Manufacturing Reviews & Insights

Score7.8 out of 10

634 Reviews and Ratings

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Community insights

TrustRadius Insights for Unitrends are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Intuitive User Interface: Users have praised the Unitrends backup system for its intuitive and easy-to-use user interface. Many reviewers have stated that they find the GUI to be logical and appreciate the simplicity of the web interface.

Reliable Performance: Reviewers consistently highlight the high reliability and dependability of the Unitrends backup solution. Unlike some other competitors, users report that it always works without any issues.

Excellent Customer Support: The customer support provided by Unitrends is highly regarded by reviewers. They speak highly of the knowledgeable and responsive support team who are able to quickly resolve any issues that arise. The availability of online chat and email support has also been appreciated by users.

Unitrends Reviews

61 Reviews
ManufacturingAutomotive3Chemicals2Electrical & Electronic Manufacturing8Food Production3Food & Beverages4Furniture1Machinery5Mechanical Or Industrial Engineering5Industrial Automation1Paper & Forest Products2Pharmaceuticals5Plastics1Packaging & Containers2Printing4Wine and Spirits1Apparel & Fashion1Consumer Electronics2Consumer Goods1Defense & Space1Aviation & Aerospace3Medical Device5Business Supplies & Equipment1

my backup adventure

Rating: 8 out of 10
Incentivized

Use Cases and Deployment Scope

We use Unitrends Data Center Backup and Recovery in our organization by applying 5 different backup policies.Its ease of use and flexibility are pleasing. In terms of usage example, it can be explained in 3 steps as 1- Local backup policies 2- Disaster recovery policies 3 Cloud site to site backup policies.

Pros

  • UDCB&R can protect a wide variety of systems, including physical servers, virtual machines, cloud-based environments, and even mobile devices. Supports multiple operating systems including Windows, Linux and Unix, as well as a range of hypervisors such as VMware, Hyper-V
  • UDCB&R can scale to protect large, complex environments with thousands of virtual machines and hundreds of physical servers. Optimizes for high-performance backup and recovery operations, leveraging techniques such as parallel backups, deduplication, and WAN optimization to maximize throughput and minimize backup windows
  • UDCB&R includes disaster recovery capabilities such as failover/failback, auto-recovery, and advanced replication. It also includes cloud-based disaster recovery support, allowing users to replicate data to public or private clouds for offsite backup and disaster recovery.
  • UDCB&R provides real-time monitoring of backup and recovery operations with customizable dashboards and reports that provide visibility into backup status, capacity usage and more. Supports integration with monitoring tools such as Microsoft System Center
  • UDCB&R includes a number of security features to protect data both in transit and at rest. Supports encryption of data in motion and at rest, including AES-256 encryption of backup data stored on disk or in the cloud. It also includes features such as two-factor authentication and role-based access control to ensure that only authorized personnel can access backup data.

Cons

  • slow user interface
  • difficult to use interface
  • slow cloud

Likelihood to Recommend

1- It can be an unnecessary cost for small businesses.2- not specifically designed for cloud-based environments3-Hyper-consolidated environments can provide a significant increase in efficiency in data backup and recovery processes.4- In large data centers, this product can ease the workload of data backup and recovery.
GA
Gürcan ALTAN
Information Technology Manager in Information Technology at Ajan Elektronik Servis San. ve Tic. Ltd. Sti. (Machinery, 201-500 employees)
Vetted Review
Unitrends
10 years of experience

Unitrends Data Center Backup and Recovery

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

Unitrend takes approx. 400 TB data backup which is faster as compared to the earlier solutions and addresses quick restoration requirements as well.

Pros

  • Faster Back.
  • Deduplication and compression.
  • Backup replication across sites.
  • Takes almost all application backup.
  • Compatible with almost all Operating System.

Cons

  • At times its security creates hurdles while restoring the backup on another system secure.
  • Large space requirement while restoration.
  • Difficult to crack password protected backup.

Likelihood to Recommend

Large data backup, centralized management, and its security are the best fit for any large enterprise.
MA
Muneer Ahmed Khan,ITIL® v3
Deputy General Manager in Information Technology at Glenmark Generics Ltd. (Pharmaceuticals, 10,001+ employees)
Vetted Review
Unitrends
4 years of experience
View profile

Unitrends - Reliable and efficient backup solution

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

We use Unitrends Data Center Backup and Recovery for all our backup and disaster recovery needs. We use Unitrends for the whole organization. We backup 9 Windows servers. We also have cloud retention through Unitrends for our mission-critical files and SQL database. Unitrends has been a truly set it and forget it backup solution without near as much interaction needed as previous solutions I have used. Email reports are to the point and don't overload my inbox for each backup, but give me a summary that I can glance at and tell in just a minute if all backups were successful.

Pros

  • Easy setup
  • Easy job setup
  • Easy restore

Cons

  • I find it difficult to see how much space each backup is taking
  • Way easier to just set up to backup files on a device instead of the whole device without getting a warning message

Likelihood to Recommend

Unitrends has a friendly interface that allows for seamless, easy restores and easy monitoring. I can restore files in just a few click with options of either in the original location or to a new location. I get daily emails that show the results of the backups and if any have warnings. From my experience, and lack is that it seems difficult to find out how much space a particular backup is taking. Also, I would like to backup just some files on a device and if I select that I get a warning the the device isn't being backup up completely and no obvious way to shut off the warning.
SS
Steve Slack
System Administrator in Information Technology at Southwest Mobile Storage (Packaging & Containers, 51-200 employees)
Vetted Review
Unitrends
1 year of experience

Unitrends' backup solution saves me 1-2 hours per day.

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

We backup all of our virtual servers and file shares, sending our critical information to their DRaaS.

Pros

  • Support! Whenever I have needed help, I've received it immediately or promptly.
  • It just works. Isn't that the best part of a backup solution? I never have to think about it.
  • Recovers from a failed backup usually without intervention by triggering a full backup.
  • Costs less than similar solutions.

Cons

  • Scheduling UI becomes difficult to edit when the schedule is busy.
  • Updates are not applied automatically.

Likelihood to Recommend

We have a traditional stack and pretty typical needs as a manufacturer. I have used and evaluated everything out there, but the Unitrends solution fits very well and was competitively priced. I would think if it fits us, it could fit anyone like us with a similar stack.
DW
Dan Watson
IT Infrastructure/System Administrator in Information Technology at CNH Industrial Reman (Machinery, 201-500 employees)
Vetted Review
Unitrends
5 years of experience
View profile

Reliable, powerful, and expensive

Rating: 7 out of 10
Incentivized

Use Cases and Deployment Scope

Unitrends Data Center Backup and Recovery backs up our primary servers only. The cost per megabyte is too high to back up all of our PCs. Backups are kept on site (we don't use the cloud). We have replication going to a separate facility that we own. We also use the archive device to copy backups to hard drives that can be removed from the main facility.

Pros

  • Automation backup schedule
  • Speed of backup
  • Speed of recovery

Cons

  • Complication of navigating the user interface
  • Frequent backup problems on client servers (errors)
  • Frequent updates to install

Likelihood to Recommend

For a large data center with multiple servers, Unitrends Data Center Backup and Recovery does well. Deduplication works well. On the downside, the cost per megabyte compared to alternative backups is high. The user interface is complicated to use at first. Tech support needs to be called at times to learn functionality that changes between updates.
TF
Troy Funte
Senior Information Technology Audit Manager in Information Technology at Liberty Electronics, Inc (Electrical & Electronic Manufacturing, 201-500 employees)
Vetted Review
Unitrends
12 years of experience

Good for entry but doesn't scale

Rating: 4 out of 10
Incentivized

Use Cases and Deployment Scope

It is our primary backup solution. Multiple infrastructure machines back up to the Unitrends including file servers and DC's.

Pros

  • It's relatively easy to use.
  • It's all in one.

Cons

  • Not very good support for Red Hat VMs.
  • Our file server incremental back ups were failing for weeks and we didn't know until we went to restore something. The system indicated successful incrementals were done.
  • Not easy to expand the existing storage without buying a whole new appliance.

Likelihood to Recommend

It's a reasonable solution if cost is an issue and you're looking for ease of use. However, lack of support for Red Hat virtualization, the issues we've had with it not backing up files it says it backed up and the difficulty expanding an existing installation without buying an entire new appliance are becoming more trouble than it is worth.
VU
Verified User
Team Lead in Information Technology (Defense & Space company, 51-200 employees)
Vetted Review
Unitrends
1 year of experience

Good backup solution at a reasonable price backed by good support

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

We use a Unitrends virtual appliance at our company to back up our entire virtual environment, all VMs. The user interface is pretty intuitive and the deduplication allows a lot of historic backups to be stored.

Pros

  • Ease of use.
  • Reliability of backups.
  • Restore options.

Cons

  • Better and easier removeable drive options for manual off site backups.
  • Faster recovery times.
  • More failsafe prompts to prevent overwriting existing VMs upon restore.

Likelihood to Recommend

I would strongly recommend Unitrends based on its ability and ease of use and value. It is a professional, inexpensive backup product with good support. Fairly easy to set up and maintain. I like the hardware flexibility in using the virtual appliance as well as the cost savings. I feel it is well suited for mid to large size companies with 5 or more servers to back up.
BR
Bassem Rawas
Director of IT in Information Technology at Techspan Industries Inc (Electrical & Electronic Manufacturing, 51-200 employees)
Vetted Review
Unitrends
4 years of experience

Unitrends gives me peace of mind when it comes to backing up my data.

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

We use Unitrends to backup 3 of our servers. Since using Unitrends it has centralized our server backups and given us the ability to have onsite and cloud based backups. I am able to manage these backups in a central setting and I now have full confidence that my data is safe.

Pros

  • Cloud backup.
  • Quick data recovery.
  • Simplified management.

Cons

  • Can not boot a server from the appliance if the disk are configured as dynamic disk.
  • Can be cumbersome to add additional media for backup.

Likelihood to Recommend

Unitrends has not failed me when I have needed to retrieve lost data. I can fully trust that when I need them the data is there and then if I have issues their tech support team is knowledgeable and willing to help me. With the cloud backup I can rest easy knowing that if my appliance is damaged or lost that they can send me a new appliance and my data is still in tact.
VU
Verified User
Board Member in Information Technology (Printing company, 11-50 employees)
Vetted Review
Unitrends
2 years of experience

Unitrends Support Wows Customer!!

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

Hands down, Unitrends Support is the best in the business. Over twenty years in the industry and I never cringe reaching out to Unitrends Support. They are always kind and knowledgeable, getting to the root of an issue with expediency. The product is easy to use and rock solid reliable. There was no buyer's remorse with this purchase. We are very pleased.

Pros

  • Ease of use.
  • Top notch support.
  • Reliable backups and recovery.
  • Granular options.

Cons

  • No suggestions for improvements.

Likelihood to Recommend

It is a great product for Medium and Large corporate environments running datacenters. Might be too much for small companies.
VU
Verified User
Supervisor in Information Technology (Consumer Electronics company, 201-500 employees)
Vetted Review
Unitrends
2 years of experience

Insurance for the Data you Need

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

[All employees are using Unitrends Data Center Backup and Recovery as] our servers are backed up both locally, and via cloud. With Covid and working from home the cloud backups have played a major role in ensuring all important documents are readily available in the event of any issues at the hardware level.

Pros

  • Setting up the Backup Process by User
  • Browsing the Backup Files
  • Restoring the Backup Files

Cons

  • Restoring user files to another directory

Likelihood to Recommend

[Unitrends Data Center Backup and Recovery is] perfect for this work from home era - ensures all important backup of data while working from home
MV
Matt Virasami
IT Manager in Information Technology at C.B Powell Ltd (Food & Beverages, 51-200 employees)
Vetted Review
Unitrends
7 years of experience