#1 most frequent
United States of America
58.8%10 installations of 17
What is Unbabel?
Unbabel is a translation software from the company of the same name in San Francisco. The company’s language operations platform blends advanced artificial intelligence with human editors. The vendor states Unbabel integrates in any channel so agents can deliver consistent multilingual support from within their existing workflows.
Categories & Use Cases
Product Demos
Who Buys & Uses Unbabel
#2 most frequent
Canada
11.8%2 installations of 17
#3 most frequent
Denmark
11.8%2 installations of 17
Unbabel (Lingo24) - goto for Translation services -
Use Cases and Deployment Scope
We use the product to provide translated data for our projects. The scope of this product is with most of our global teams. We started using this service approximately around 4 to 5 years ago. In a lot of cases our end users require translation services in quite a few languages and we leverage Unbabel (Lingo24). We always had a pleasant experience working with their team.
Pros
- Project Management/Expectation settings
- Quick turnaround for Quote
- Managed portal for self service which saves a lot of emails
- Quality of service
Cons
- The only issue we faced was for billing when the transition from Lingo24 to Unbabel happened. However, I did not face anything after.
Return on Investment
- We dont have to worry about the translation services as its being managed by them
- The quotes can be downloaded / so that the pricing expectation setting can be set accordingly with the end users