Kronos Workforce Dimensions / UKG Dimensions (discontinued)

Score7.7 out of 10

70 Reviews and Ratings

What is Kronos Workforce Dimensions / UKG Dimensions (discontinued)?

Kronos Workforce Dimensions, later UKG Dimensions was a solution used to automate critical workforce processes such as timekeeping, scheduling, and leave management. The product has been discontinued, and is no longer available for purchase.

Categories & Use Cases

Media

1 / 3

Brandi Linden MSM, PHR, SHRM-CP, CAA View profile

Manager, People Systems in Human Resources at FLEXcon Company, Inc. (501-1000 employees employees)

Use Cases and Deployment Scope

We mainly use the system to track time in attendance. However, we also use it for analytics related to overtime, PTO, and other data. We would like to further utilize the system, using the analytics package, as that has quite a few out-of-the-box visualizations we can use when making critical decisions for the business.

Pros

Support (Jake is wonderful).
Tracks time & attendance.
Clocks have the ability to use biometrics for security purposes.

Cons

During the implementation, I would’ve liked to look at best practices and utilize those in our current processes to make improvements so we do t have to go back to correct them later.

Return on Investment

The analytics module should have been part of the original implementation. So now we have to go back and add that to our budget at renewal.
There are a lot more ways to report on the data than the former system we had.

Tom Tan MBA, MSBA View profile

IT Executive Director in Information Technology at Lexington Medical Center (5001-10,000 employees employees)

Use Cases and Deployment Scope

WFD allowed us to have a single integrated scheduling and timekeeping solution. Allowed wider visibility for departments to share resources - UKG is not good at this because you don't have a solution for employees with multiple jobs We need more real-time census data to react to workforce needs. We achieve this by having census import from our EMR every 4 hours. We need an easy way to notify employees on open shifts and for employees to pick up open shifts. Provide an electronic PTO request and approval method.

Pros

Very powerful/advanced timekeeping system
Decent mobile app for our employees
Scheduling works for the most parts

Cons

You got to have a solution for employees with multiple jobs
Need to allow customers to easily access your integration technology
Your business structure is too restrictive and making the application far less flexible
Your professional service team needs a lot of improvement, especially in the execution part
Need to have a proven and working interface for business structure automation.

Return on Investment

Employee can now pickup open shift without us calling them
Employees can request PTO from the Web and mobile app without email and manual time entry
We are still constantly struggling and dealing with scheduling employees with multiple jobs
Without a working business structure automation, we are spending much more time dealing with department and job changes on the business structure

Usability

Alternatives Considered

ANSOS Staff Scheduling and When I Work

Other Software Used

Oracle PeopleSoft HCM, Oracle PeopleSoft SCM, PeopleSoft Financials

Kelley Doss

Payroll and HRIS Manager in Human Resources at Carlex Glass America (1001-5000 employees employees)

Use Cases and Deployment Scope

UKG Dimensions is a robust but user-friendly timekeeping system. It solved a lot of the complex manufacturing payroll rules we were doing manually. UKG Dimensions used to be Kronos Dimensions, and Kronos is the king of timekeeping. I am so glad my company agreed to this purchase. We have only been live for three weeks, which has already created efficiencies, helped our company be more compliant, and standardized our practices and policies. The implementation was not without its bumps and trials, but it will be well worth it in the end.

Pros

Timekeeping
Scheduling
Absence tracking

Cons

PTO integrated with Outlook/Google calendars
Paying historical edits is cumbersome and hidden
The security for UKG Dimensions is in a tab in Core that is super difficult to understand and use - please fix this

Return on Investment

Standardization
Paperless
Less manual work

Usability

Alternatives Considered

UKG Workforce Central

Other Software Used

UKG Pro, Vault Verify, Concur Travel and Expense

Ron Bowden View profile

ERP Applications Manager in Information Technology at AdventHealth (10,001+ employees employees)

Use Cases and Deployment Scope

UKG Dimensions is used to collect punch times from data collection devices and their mobile app. That is then applied to employees' time cards for payroll processing. Scheduling is used by employees for self-scheduling based on the manager's department schedule. Dat views and reports are used by managers and directors for scheduling and punch trends analysis. Data integrations are used to feed labor productivity systems for corporate dashboards.

Pros

Front end UI is modern.
Documentation and training within the help system is well documented.
Attestation workflow for employee punch correction via time card and time clock with manager approval is well designed.

Cons

The configuration of the system takes many clicks to perform simple tasks. The product does not feel enterprise-ready for large employee-scale deployment. Too many repetitive steps.
There could be better error-checking for configuration. The system allows for configuration that is not supported by the product but still allows you to save it.st
If an integration batch job is running, you do not have the ability to cancel the job. For jobs that can take 4 hours, one has to wait for jor the job to end, it needs to end sooner.

Most Important Features

Scheduling
Attestation
Integrations

Return on Investment

Have not seen a return on Investment or have been [provided] a tool to measure this metric.raop
Positive is the clean fresh feel of the product for the employees
Hard to audit changes in the system
Lack of database access made it difficult to access data.

Alternatives Considered

WorkForce Suite

Other Software Used

Microsoft Teams

Alexandria Pablos

Payroll Manager in Finance and Accounting at Envision Healthcare (10,001+ employees employees)

Use Cases and Deployment Scope

WFD is used in my organization for timekeeping and accruals primarily. We have some schedules and also an external scheduling platform integrated. Our organization uses a variety of pay rules due to many different comp plans across the organization. WFD is helpful for managing the variety of pay practices across the organization including overtime, shift premiums, and salaries.

Pros

rule analysis- the rule analysis in this product is much cleaner and easy to follow compared to WFC
The level of granularity on FAPs is very helpful for configuring access compared to other platforms
UI is very easy to follow and intuitive

Cons

Difficult to manage sick accruals for employees who work across multiple states
Geofencing still requires the selection of a job. This makes transfers more time-consuming.
reports to one [have] one-tier. Large corporations require a larger hierarchy for certain workflows

Most Important Features

accruals and requesting
geofencing
integrations

Return on Investment

difficulty with sick accruals (many multistate workers)
difficulty recruiting for those qualified in new tehcnology
many older clocks so increased cost to replaces 4500

Alternatives Considered

UKG Workforce Central

Other Software Used

Oracle eBusiness Suite, ServiceNow Now Platform, Concur Travel and Expense