#1 most frequent
United States of America
75.7%608 installations of 803
What is Kronos Workforce Dimensions / UKG Dimensions (discontinued)?
Kronos Workforce Dimensions, later UKG Dimensions was a solution used to automate critical workforce processes such as timekeeping, scheduling, and leave management. The product has been discontinued, and is no longer available for purchase.
Categories & Use Cases
Media
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Screenshot of Home Screen Overtime Data View
Who Buys & Uses Kronos Workforce Dimensions / UKG Dimensions (discontinued)
#2 most frequent
Canada
7.1%57 installations of 803
#3 most frequent
Australia
5.6%45 installations of 803
UKG Dimensions not only offers a solid product to track time and attendance but it also utilizes data and analytics to help readers make the best decisions for companies.
Use Cases and Deployment Scope
We mainly use the system to track time in attendance. However, we also use it for analytics related to overtime, PTO, and other data. We would like to further utilize the system, using the analytics package, as that has quite a few out-of-the-box visualizations we can use when making critical decisions for the business.
Pros
- Support (Jake is wonderful).
- Tracks time & attendance.
- Clocks have the ability to use biometrics for security purposes.
Cons
- During the implementation, I would’ve liked to look at best practices and utilize those in our current processes to make improvements so we do t have to go back to correct them later.
Return on Investment
- The analytics module should have been part of the original implementation. So now we have to go back and add that to our budget at renewal.
- There are a lot more ways to report on the data than the former system we had.
Great Company but Falls Short on Execution
Use Cases and Deployment Scope
WFD allowed us to have a single integrated scheduling and timekeeping solution. Allowed wider visibility for departments to share resources - UKG is not good at this because you don't have a solution for employees with multiple jobs We need more real-time census data to react to workforce needs. We achieve this by having census import from our EMR every 4 hours. We need an easy way to notify employees on open shifts and for employees to pick up open shifts. Provide an electronic PTO request and approval method.
Pros
- Very powerful/advanced timekeeping system
- Decent mobile app for our employees
- Scheduling works for the most parts
Cons
- You got to have a solution for employees with multiple jobs
- Need to allow customers to easily access your integration technology
- Your business structure is too restrictive and making the application far less flexible
- Your professional service team needs a lot of improvement, especially in the execution part
- Need to have a proven and working interface for business structure automation.
Return on Investment
- Employee can now pickup open shift without us calling them
- Employees can request PTO from the Web and mobile app without email and manual time entry
- We are still constantly struggling and dealing with scheduling employees with multiple jobs
- Without a working business structure automation, we are spending much more time dealing with department and job changes on the business structure
Usability
Alternatives Considered
ANSOS Staff Scheduling and When I Work
Other Software Used
Oracle PeopleSoft HCM, Oracle PeopleSoft SCM, PeopleSoft Financials
UKG Dimensions is great for Manufacturing Clients
Use Cases and Deployment Scope
UKG Dimensions is a robust but user-friendly timekeeping system. It solved a lot of the complex manufacturing payroll rules we were doing manually. UKG Dimensions used to be Kronos Dimensions, and Kronos is the king of timekeeping. I am so glad my company agreed to this purchase. We have only been live for three weeks, which has already created efficiencies, helped our company be more compliant, and standardized our practices and policies. The implementation was not without its bumps and trials, but it will be well worth it in the end.
Pros
- Timekeeping
- Scheduling
- Absence tracking
Cons
- PTO integrated with Outlook/Google calendars
- Paying historical edits is cumbersome and hidden
- The security for UKG Dimensions is in a tab in Core that is super difficult to understand and use - please fix this
Return on Investment
- Standardization
- Paperless
- Less manual work
Usability
Alternatives Considered
UKG Workforce Central
Other Software Used
UKG Pro, Vault Verify, Concur Travel and Expense
UKG Dimensions has a modern feel, but needs performance and scalability enhancements asap!
Use Cases and Deployment Scope
UKG Dimensions is used to collect punch times from data collection devices and their mobile app. That is then applied to employees' time cards for payroll processing. Scheduling is used by employees for self-scheduling based on the manager's department schedule. Dat views and reports are used by managers and directors for scheduling and punch trends analysis. Data integrations are used to feed labor productivity systems for corporate dashboards.
Pros
- Front end UI is modern.
- Documentation and training within the help system is well documented.
- Attestation workflow for employee punch correction via time card and time clock with manager approval is well designed.
Cons
- The configuration of the system takes many clicks to perform simple tasks. The product does not feel enterprise-ready for large employee-scale deployment. Too many repetitive steps.
- There could be better error-checking for configuration. The system allows for configuration that is not supported by the product but still allows you to save it.st
- If an integration batch job is running, you do not have the ability to cancel the job. For jobs that can take 4 hours, one has to wait for jor the job to end, it needs to end sooner.
Most Important Features
- Scheduling
- Attestation
- Integrations
Return on Investment
- Have not seen a return on Investment or have been [provided] a tool to measure this metric.raop
- Positive is the clean fresh feel of the product for the employees
- Hard to audit changes in the system
- Lack of database access made it difficult to access data.
Alternatives Considered
WorkForce Suite
Other Software Used
Microsoft Teams
Dimensions allows a more structured environment
Use Cases and Deployment Scope
WFD is used in my organization for timekeeping and accruals primarily. We have some schedules and also an external scheduling platform integrated. Our organization uses a variety of pay rules due to many different comp plans across the organization. WFD is helpful for managing the variety of pay practices across the organization including overtime, shift premiums, and salaries.
Pros
- rule analysis- the rule analysis in this product is much cleaner and easy to follow compared to WFC
- The level of granularity on FAPs is very helpful for configuring access compared to other platforms
- UI is very easy to follow and intuitive
Cons
- Difficult to manage sick accruals for employees who work across multiple states
- Geofencing still requires the selection of a job. This makes transfers more time-consuming.
- reports to one [have] one-tier. Large corporations require a larger hierarchy for certain workflows
Most Important Features
- accruals and requesting
- geofencing
- integrations
Return on Investment
- difficulty with sick accruals (many multistate workers)
- difficulty recruiting for those qualified in new tehcnology
- many older clocks so increased cost to replaces 4500
Alternatives Considered
UKG Workforce Central
Other Software Used
Oracle eBusiness Suite, ServiceNow Now Platform, Concur Travel and Expense