UiPath Process Mining Professional, Scientific, and Technical Services Reviews & Insights

Score8.6 out of 10

46 Reviews and Ratings

Community insights

TrustRadius Insights for UiPath Process Mining are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Easy to Learn and Implement: Users have found the platform to be easily learned and implemented, making it accessible for non-technical users. Its user-friendly interface and intuitive design contribute to a smooth onboarding experience.

Strong Customer Support and User Community: Many reviewers have praised the exceptional customer support provided by UiPath. The responsive and knowledgeable support team ensures that users receive prompt assistance when facing any challenges. Additionally, the active user community fosters collaboration, allowing users to share their experiences and learn from one another.

Integration with Third-Party Software: UiPath's seamless integration capabilities allow for easy connections with various third-party software and processes. This flexibility enables businesses to leverage existing tools and systems, streamlining workflows without disruption or extensive development efforts.

UiPath Process Mining Reviews

10 Reviews

Professional, Scientific, and Technical ServicesInformation Technology & Services8Management Consulting2

An accessible route into process mining.

Rating: 7 out of 10

Incentivized

January 27, 2022

Use Cases and Deployment Scope

We use process mining to allow us to identify processes with potential for either process improvement or automation. We also use it to help us identify blocks and bottlenecks in processes to allow us to provide answers to our clients in order for them to improve efficiency and/or save money.

Pros

Identify blockers and bottle necks in processes.
Allow easy identification of automation potentials.
Allows non-technical users access and insight into process mining.

Cons

Needs to grow in maturity in comparison to other vendors.
Document understanding accuracy can vary.
Set up can be complex.

Likelihood to Recommend

document understanding, which is a key aspect of process mining, has its strengths and weaknesses. Its capability with handwritten or scanned documents is not there yet - compared to its competitors such as Abbyy. However, the integration with Uipath orchestrator and the studio is fantastic, plus its ability to integrate seamlessly with other applications.

Sophia Connolly

Technical Architect in Information Technology at Agile Business Process Consultancy (Information Technology & Services, 11-50 employees)

Vetted Review

2 years of experience

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Process Mining at a glance

Rating: 10 out of 10

Incentivized

May 12, 2021

Use Cases and Deployment Scope

UiPath Process Mining is used to create an automation roadmap and it shows an impact on use cases. It helps to find automation opportunities and streamlining the process. We use across the whole organization. It addresses the below:

Understand the process to achieve business success.
Analyze the processes.
Improve existing business process.
Helps to audit.

Pros

It will help to streamline the process.
It offers objective and fact based insights.

Likelihood to Recommend

It is appropriate to use for all business use cases.

Santosh Yalamanchili

Senior RPA Consultant in Information Technology at Nitco Solutions Sdn Bhd (Information Technology & Services, 51-200 employees)

Vetted Review

1 year of experience

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Great process mining tool designed for RPA

Rating: 10 out of 10

Incentivized

April 1, 2020

Use Cases and Deployment Scope

It was implemented in a number of companies in the financial and human resources departments. It helped in identifying processes suitable for automation. Managing automations through the pipeline is so much better.

Pros

RPA process identification.
Managing automation pipeline.
Integrated well in the UiPath ecosystem.

Cons

Integration.

Likelihood to Recommend

It is great for large deployments for robotic process automation projects. It gives you a much better overview of the streamline of processes.

Bobby Nastase

Consultant in Information Technology at Robiquity (Information Technology & Services, 51-200 employees)

Vetted Review

1 year of experience

Flexible Platform and great product road map

Rating: 9 out of 10

Incentivized

April 1, 2020

Use Cases and Deployment Scope

UiPath is used within several departments at our clients. Mainly it is being using within their accounting, and operation departments within our clients. UiPath is used to automate processes to allow them to focus on value added activities. UiPath is an RPA platform that is flexible and has a great product road map.

Pros

Automate repetitive tasks.
Flexible when developing automations.
Community support.

Cons

Improve visualization of processes.
Works with more vendors in the space to enable clients to do more even with tools outside of UiPath.

Likelihood to Recommend

UiPath is typically used for processes that involved repetitive work and transaction based. It is suited to automate processes that rely on human judgment. It can however automate parts of processes that involve repetitive work and human judgement. The automate will need to be create in way to group the repetitive tasks together and then group human judgment tasks together to streamline the process.

Verified User

Advisor in Professional Services (Management Consulting company, 51-200 employees)

Vetted Review

1 year of experience

My UiPath Process Mining first impressions

Rating: 8 out of 10

Incentivized

March 31, 2020

Use Cases and Deployment Scope

My company paid for UiPath trainings and services, and I met with it via online trainings and found it very interesting.
Until now I only went through on the rest of their trainings. Some of the projects are already using UiPath at my company.
The other projects are mostly using it for web UI automation.

Pros

Multi-level process mining.
Organization-level relationship mining.
Gap and root-cause analysis.
KPI-based process monitoring.

Cons

User experience should be improved.
Lack of step by step tutorials, how to use.
More straightforward UI/Processes.

Likelihood to Recommend

Liked:
The reporting features of ProcessGold are great. Data mining and visualization provide extensive visibility and understanding of business operations.
Disliked:
The software at first is hard to use and you're not sure where to start. I would like a few tutorials that explain step by step how to start, including a few tips for new users.

Tamás Szabó

Test Automation Engineer in Engineering at EPAM Systems (Information Technology & Services, 10,001+ employees)

Vetted Review

1 year of experience

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Simple, Easy, and Stable

Rating: 8 out of 10

Incentivized

March 30, 2020

Use Cases and Deployment Scope

I had used RPA from another vendor, but this looks more stable and easy to learn. I just completed the UiPath training. The development of the bot is much easier. Coding knowledge is not needed. The bot seems to be more stable.

Pros

Easy to learn
Stable
A non-IT person can also develop a bot

Cons

Yet to Explore

Likelihood to Recommend

UiPath Process Mining is well suited for preparing accounting journal entries and posting on the Oracle system, splitting the Excel files, merging multiple Excel files, and automating PPT files from Excel.

Sunil Rao

Finance Manager in Finance and Accounting at Cisco (Information Technology & Services, 10,001+ employees)

Vetted Review

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UiPath Process Mining Review

Rating: 9 out of 10

Incentivized

March 30, 2020

Use Cases and Deployment Scope

UiPath Process Mining is being used widely at the organization level by different teams located in different geographical locations. I have provided solutions in multiple domains including HR, Finance, Healthcare, Logistics. The main benefits are the simplicity with which I could create the solution and the speed with which I could build the bot without much trouble. Automation could be done in a wide variety of domains and the support is excellent. The processes automated has benefited clients a lot, and the ROI has increased for them. They were able to refocus their workforce on more productive tasks.

Pros

Platform is easy to learn and implement
Extensible and scalable
Strong customer support and user community
Easily integrates with 3rd-party software and processes

Cons

More support should be added for Citrix automation.
More support should be added for PDF/Image automation.
There could be more frameworks/templates at enterprise level.

Likelihood to Recommend

The best thing about UiPath RPA is that the platform is easy to use and the trainings help any new beginners learn fast and be enterprise-ready to build automation solutions. The UI in the application is clean and the activities or packages provided for automation are really helpful and make the automation process easier. Orchestrator platform is very powerful and provides us vital information about the processes, users, and robots at the administrative level. Although there are very few downsides to UiPath Process Mining, the majority of them are the limitations of coding capabilities in the tool, OCR accuracy in the tool and processing PDFs, Citrix automation, and Terminal automation. There should be more frameworks and templates that are enterprise-ready such as the ReFramework. Such frameworks help us develop faster and create robust solutions.

Deepesh Maskara

Associate Consultant in Information Technology at Capgemini (Information Technology & Services, 10,001+ employees)

Vetted Review

2 years of experience

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Game Changer in the world of Automation

Rating: 10 out of 10

Incentivized

March 30, 2020

Use Cases and Deployment Scope

Most of our business processes involve manual, mundane and repetitive tasks. UiPath is a game changer in the automation world and helps us to reduce all our manual effort resulting in very good return on investment, and it's been used across all departments in the whole organisation.

Pros

UiPath is a very user friendly tool.
Any non-technical user also can define steps to automate business processes.
The options/features available in the tool are self-explanatory, don't require any documentation or external learning.
Allows user to inject code of any language like C# , Vb.Net along with drag and drop features.
Another best feature to be liked is the creation of Custom Activity.

Cons

Though PDF extraction is possible in UiPath, it works for only static kind but we came to a situation to extract in dynamic PDF formats using some ML or AI Technologies incorporating into existing functionalities.

Likelihood to Recommend

UiPath will be helpful in all domains of any organization. It will help in the scenarios of automating IT Ticketing process, HR Management Process, anything related to financial services, GSD services. Moreover, it is also helps in any repetitive tasks that are carried out on a daily basis in any kind of organisation whether it may be small, medium or large scale.

Verified User

Consultant in Information Technology (Information Technology & Services company, 10,001+ employees)

Vetted Review

2 years of experience

UiPath review!

Rating: 7 out of 10

Incentivized

March 30, 2020

Use Cases and Deployment Scope

We are using UiPath to automate processes at our organization. In particular, we are using it to automate testing of TRIRIGA. Traditionally, TRIRIGA is very difficult to test but using UiPath allows us to automate our testing to save a lot of time! Another use case we have used UiPath for is integrating between various systems. Traditionally, creating typical ETL integrations between systems requires a lot of red tape. Since UiPath allows us to have both attended and unattended robots to automate processes, we are able to easily integrate between TRIRIGA and ServiceNow.

Pros

Automates repetitive processes.
Eliminates errors due to manual entry.
Save time and money.

Cons

Doesn't always work consistently.
Could have more tutorials.

Likelihood to Recommend

It is appropriate for repetitive tasks. It is not suited for customized tasks.

Verified User

Manager in Professional Services (Information Technology & Services company, 11-50 employees)

Vetted Review

1 year of experience

UiPath Process Mining Review

Rating: 9 out of 10

Incentivized

March 27, 2020

Use Cases and Deployment Scope

From Buenos Aires, Argentina, we support our company in another location. Because of this now we have three developers and most of our process is about downloading data.