A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
UX research in Product Management at Laka (11-50 employees employees)
Use Cases and Deployment Scope
We managed to run user research using VideoAsk remotely, in different languages and then use Zapier to translate the transcripts and automatically upload them into Dovetail. This was a lot cheaper than hiring user research contracts in foreign languages.
Pros
Zapier Integration
Helping users debug and check microphones, cameras etc were working
Hidden Fields
Logic
Cons
Can't think of any!
Most Important Features
Video response
Zapier Integration
Return on Investment
Saved probably $1000's on contractors to do user research