TrustRadius: an HG Insights company

Trustmatic (discontinued)

Score10 out of 10

3 Reviews and Ratings

What is Trustmatic (discontinued)?

Trustmatic software supported verification processes and KYC compliance. The application is no longer available for sale.

Categories & Use Cases

Simplify Users' Verification Without Endangering Their Data

Use Cases and Deployment Scope

Ensuring the security and accuracy of identity verification is essential for any business, and Trustmatic understands this. Its fantastic fraud detection can catch several potential instances of fraud. Moreover, you can integrate it seamlessly via API. Their documentation is clear and easy to follow, and their support team is always ready to help solve any problem and answer any questions or concerns. The same applies to the onboarding process. The software is designed to streamline the onboarding process, making it quick and straightforward for users to verify their identities. Users can complete the entire process in less than a minute with just a few clicks, reducing time and effort. In addition, it's possible to try its features in a free trial without any commitments. And last but not least, their ability to cover over 135 languages and 11 000 government-issued documents helps meet international KYC requirements. With a solution such as Trustmatic, it is easy to go globally and quickly and efficiently onboard clients and users without sacrificing accuracy or security.

Pros

  • High level of protection of client's personal data and their identities
  • Support of more than 135 languages and covering over 11k government-issued documents worldwide - international KYC requirements are easy to meet
  • Easy and fast onboarding without unnecessary steps

Cons

  • There's nothing in this moment we think is missing.

Return on Investment

  • Enhanced user experience - since the onboarding process is easier and faster than ever
  • Avoid financial losses and legal troubles since users personal data is under maximum protection and no unwanted persons can get to them

Trustable Trustmatic

Use Cases and Deployment Scope

Trustmatic for us is an all-in-one verification process solution that enables us to do it on the scale. They support every single document in every country we have ever needed, they meet KYC requirements and they offer 1-1 onboarding, which dramatically reduces the time spent on any useless administration tasks.

Pros

  • Support of all documents/countries
  • Various layers of fraud detection
  • Great API integration

Cons

  • Native integrations

Return on Investment

  • Streamlined process management
  • Increased revenue

Alternatives Considered

iDenfy, Onfido, ID.me, Berbix, SheerID and Trulioo

Perfect IDV vendor for crypto platform

Use Cases and Deployment Scope

We use Trustmatic for KYC. Once our users want to deposit money into our fintech platform and start trading, they need to go through our KYC process which is now supported by Trustmatic. Thankfully, it no longer takes minutes like it used to with a previous vendor. Now it takes on average 25-30 seconds and we also minimized the number of manual verifications.

Pros

  • Saves time on manual verification
  • Fast and seamless integration
  • Supporting over 13k IDs all over the world

Return on Investment

  • Increased revenue
  • Saves time on manual verifications
  • Less money spent on user acquisition

Alternatives Considered

Sumsub

Other Software Used

SALESmanago