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Trellix Email Security

Score9.9 out of 10

12 Reviews and Ratings

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What is Trellix Email Security?

Trellix Email Security (formerly FireEye Email Security) protects against advanced email attacks that bypass the initial gateway.

Categories & Use Cases

Key Features

Learn about the best (and worst!) features Trellix Email Security has to offer, as determined by TrustRadius' reviewers.
Based on 12 ratings of Trellix Email Security's features
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Top Performing Features

  • Anti-malware

    Anti-malware is a type of software program designed to prevent, detect and remove malicious software

    Category average: 9.1

  • Threat Detection

    Threat protection defend against sophisticated malware or hacking-based attacks targeting sensitive data.

    Category average: 8.7

  • Customizability

    Customizing email security gateways can improve detection capabilities

    Category average: 7.7

Areas for Improvement

  • Sandboxing

    Sandboxing is a software management strategy that isolates applications from critical system resources and other programs providing an extra layer of security

    Category average: 7.3

  • Management Tools

    Management tools include administrator dashboards, reports, etc.

    Category average: 8.4

Reviews

What users are saying about Trellix Email Security.
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Fire Eye Email Security

Verified User
Partner in Information Technology (501-1000 employees employees)

Use Cases and Deployment Scope

It's one of the best tools in email security, very easy to deploy, maintain, and manage. It is very effective in detecting malicious attachments, and spam mails. It can be deployed in large networks to scan spam mails and it has granular control such as we can block specific emails from outside of the network as well. It has the feature to control unwanted emails.

Pros

  • It is a solution that is very effective to protect against malware/phishing mails with accuracy and ease of use.
  • It has very good reporting features which helps in getting more customized report.
  • Extra ordinary email trace feature which gives end to end flow.
  • Good in blocking advanced threats.

Cons

  • It has a great response while blocking malicious/spam mails, but there have been some false positives too.
  • Whitelisting could be improved.
  • Costing could be improved.

Return on Investment

  • It can reduce the spam, malicious and phishing mails.
  • It has advanced threat intelligence.
  • It gives some false positives as well.
  • It has great decision making intelligence.

Other Software Used

Forcepoint Web Security, Netskope CASB, Netskope NextGen SWG, Netskope Private Access, Forcepoint Data Loss Prevention, Netskope Public Cloud Security, Commvault Distributed Storage

FireEye Email Security

Incentivized
Verified User
Engineer in Information Technology (51-200 employees employees)

Use Cases and Deployment Scope

A great solution to protect against malicious/phishing coming from email with accuracy and ease of use. Advance attack and email trace feature, give end-to-end email flow information. Easy dashboard to use, simple yet effective. FireEye threat intelligence services are integrated with EX. Work well with O365 Email ATP, both do retrospective alerts.

Pros

  • Work great for a 2Lod for phishing and malware.
  • Complete email security prevention is available on the cloud model.
  • We get more control over email which to our network and we can stop what comes in the email from outside.

Cons

  • Sometimes feels that console running slow.
  • Riskware detection has a lot of false positive.
  • The user interface is not very intuitive.

Return on Investment

  • It is a user-friendly and does a good job of detecting malicious attachment is email.
  • Complete email protection against all user.
  • Work well to stop ATP's. price is relatively same among other competitor.

FireEye Email Security: Efficient and Effective

Incentivized
Verified User
Manager in Information Technology (1001-5000 employees employees)

Pros

  • Very user-friendly and simple interface.
  • Policy rules are easy to create and they work.
  • Very little downtime or operational impact.
  • Email delivery issues are easy to investigate and troubleshoot.

Cons

  • Reporting

Return on Investment

  • FireEye ETP has been well received across the company, even up to the CIO level.
  • CSOC analysts are able to more efficiently run incidents involving phishing attacks, etc.

Alternatives Considered

Proofpoint Email Protection

Other Software Used

FireEye Helix, FireEye Endpoint Security, FireEye Network Security

Do you envy 'Developer Bob'? Then FireEye is the answer.

Incentivized
Verified User
Manager in Information Technology (11-50 employees employees)

Pros

  • Blocking URL-based threats using FAUDE features.
  • Post threat detection via the Retroactive feature.
  • Excellent sandboxing analysis performance and detailed dynamic analysis reports.

Cons

  • User notification is too old (text format only supported, html format not supported).
  • Too few and simple allowed list conditions (No email header condition and no multiple conditions).

Return on Investment

  • Improved risk mitigation
  • Increased efficiency
  • Reduced costs

Usability

FireEye Email Security Review

Incentivized
Verified User
Engineer in Information Technology (1001-5000 employees employees)

Pros

  • It does a decent job of detecting malicious attachments in emails.
  • It is easy to release emails that are incorrectly quarantined.

Cons

  • The interface is not exactly intuitive.
  • There are a high number of false positives.
  • To my knowledge, there is not a way to whitelist links or attachments.

Return on Investment

  • It's been positive in the sense that it has blocked some malicious email that would have otherwise made it to our users.
  • It has been negative in the sense that we spend a higher-than-expected number of cycles dealing with false positives.
  • Another negative is that we also experience false negatives.

Other Software Used

Microsoft Office 365, Microsoft Exchange

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