TrustRadius Insights for Trainual are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Business Problems Solved
Trainual is a versatile platform that is widely used across different departments and functions within organizations. One of its primary use cases is for internal training and onboarding of new employees, ensuring that they receive a consistent level of introduction to their roles and the company. It has helped address issues related to information transfer by providing a centralized platform where employees can access documented processes and procedures, as well as ask questions about specific tasks or workflows. This has greatly improved efficiency and productivity across teams.
In addition to onboarding, Trainual is also utilized for documenting, auditing, and training employees on various processes within the organization. The platform allows for the creation of training materials using different media formats, such as text, audio, and video, which are appreciated for teaching purposes. This flexibility in content delivery ensures that employees can learn in a way that suits their preferences and needs. Moreover, Trainual plays a crucial role in rolling out company-wide initiatives or process changes, enabling efficient communication and education across the entire organization.
Sales and marketing teams specifically benefit from Trainual's capabilities. It has helped create a better sales process and contributed to an increase in sales by providing comprehensive training materials for sales representatives. Similarly, marketing efforts are documented within the platform, allowing new marketing assistants to receive proper training and knowledge about ongoing campaigns and strategies. Trainual serves as a resource database and training certification program for field staff and the marketing department.
Furthermore, Trainual goes beyond just initial onboarding; it also supports continuous education and professional development within various departments. Its certificate program provides a sense of accomplishment to employees while allowing managers to track user progress and engagement. Therefore, Trainual is not only essential for onboarding but also serves as an ongoing training tool across the entire organization.
Overall, Trainual proves to be highly valuable in streamlining internal training processes, facilitating knowledge transfer, documenting important procedures, and supporting company-wide initiatives. Its user-friendly interface combined with multi-media capabilities makes it an effective and versatile platform for organizations of all sizes.
It is currently being used to train new employees and retain the current processes through all seasoned employees. It allows many team members to go back to the basics if they forget something. Bringing on new hires find it so much easier to get things started as if they have been part of the team for years
Pros
Allows us to break up each session
Add videos along with other links to each module
Give everyone a secure login
Makes use of the time people spend on it.
Cons
Implementing type form style surveys.
Live feedback when someone enters the portal.
Likelihood to Recommend
We have offices set around the world, and hiring new team members in certain countries makes it a bit difficult, especially now to fly out or fly in to help get them situated and fully trained. This really helps close the gaps in between the distance and training. Makes onboarding a heck of a lot easier.
We used Trainual for about 2 years as a startup. It was primarily used within our Sales and Operations teams for onboarding new team members and continuing education for existing team members. Trainual was very helpful in being able to relay information that could be somewhat confusing if written out on paper or on a word doc into something that can be broken apart, given quality image and video examples, and spread out through a whole course. It caters to all types of learning styles such as visual and auditory learners.
One of the best parts of Trainual was the certificate program where users were awarded a "certificate of completion" when they completed a course. This made them feel a sense of accomplishment and for us as managers, gave us visibility on how long they spend doing the course, how many attempts they made to successfully pass the quiz at the end, and also let us know if they were skimming through the course without actually reading the content. I would definitely recommend this product if you have a growing organization and need a way to get learning out to a large group of people.
Pros
Course Content
Visibility of Completion
Continuing Education
Cons
More customization
Reminders
Likelihood to Recommend
The best situation is for onboarding and continuing education, scenarios where it wouldn't be a fit would be maybe a small update or a bulletin that can be gone over on a call. For onboarding, this is a life saver because it saves hours of a manager's time which in turn saves money, and gives a waterfall of information to the new hire in a short amount of time.
VU
Verified User
Manager in Corporate (Package/Freight Delivery company, 51-200 employees)
Trainual is currently being used as a resource database and training certification program for our field staff. For the most part, it is used for our entire field staff and our marketing department. It helps us have a uniform program that all business developers can go through to ensure they are speaking the same language when out selling. It's been an easy-to-use program to help make sure everyone is using the same marketing voice.
Pros
Easy-to-use.
User segmentation.
Cons
Not a ton of template customization.
Wish we could segment users even more.
Likelihood to Recommend
This program is perfect if you have internal and external teams who need to speak the same language. It's a great tool to store all documents that both teams need, ensuring that everyone always has the most recent documents. It's incredibly easy to use, set-up, add users, and add content.
VU
Verified User
Manager in Marketing (Restaurants company, 51-200 employees)