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Trainual Professional, Scientific, and Technical Services Reviews & Insights

Score9.7 out of 10

24 Reviews and Ratings

Community insights

TrustRadius Insights for Trainual are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Business Problems Solved

Trainual is a versatile platform that is widely used across different departments and functions within organizations. One of its primary use cases is for internal training and onboarding of new employees, ensuring that they receive a consistent level of introduction to their roles and the company. It has helped address issues related to information transfer by providing a centralized platform where employees can access documented processes and procedures, as well as ask questions about specific tasks or workflows. This has greatly improved efficiency and productivity across teams.

In addition to onboarding, Trainual is also utilized for documenting, auditing, and training employees on various processes within the organization. The platform allows for the creation of training materials using different media formats, such as text, audio, and video, which are appreciated for teaching purposes. This flexibility in content delivery ensures that employees can learn in a way that suits their preferences and needs. Moreover, Trainual plays a crucial role in rolling out company-wide initiatives or process changes, enabling efficient communication and education across the entire organization.

Sales and marketing teams specifically benefit from Trainual's capabilities. It has helped create a better sales process and contributed to an increase in sales by providing comprehensive training materials for sales representatives. Similarly, marketing efforts are documented within the platform, allowing new marketing assistants to receive proper training and knowledge about ongoing campaigns and strategies. Trainual serves as a resource database and training certification program for field staff and the marketing department.

Furthermore, Trainual goes beyond just initial onboarding; it also supports continuous education and professional development within various departments. Its certificate program provides a sense of accomplishment to employees while allowing managers to track user progress and engagement. Therefore, Trainual is not only essential for onboarding but also serves as an ongoing training tool across the entire organization.

Overall, Trainual proves to be highly valuable in streamlining internal training processes, facilitating knowledge transfer, documenting important procedures, and supporting company-wide initiatives. Its user-friendly interface combined with multi-media capabilities makes it an effective and versatile platform for organizations of all sizes.

Trainual Reviews

3 Reviews
Professional, Scientific, and Technical ServicesAccounting1Marketing & Advertising2

Best tool for documenting processes

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

We are using Trainual to document all possible processes to audit them and ensure they're as effective as possible. We are also using it to train new employees. We really like the combination of the different media forms available for teaching - from plain text, audio, and video. The tests are also very helpful.

Pros

  • Document processes
  • Test Knowledge
  • Really clean UI

Cons

  • Sinking with apps like Gusto or other payroll platforms where you can track the on-boarding and training of an employee.

Likelihood to Recommend

Documenting/building processes onboarding and training new employees training existing employees Testing employees and creating "certifications" internally

Trainual is a Must for Agency Life

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

Currently we are using trainual to house a lot of our training videos and documentation. We have a lot of modules that hold plenty of information for our team and provides a terrific resource for our entire agency. Everyone in the agency is introduced early on to Trainual and the benefits it offers. We used to have all of our training in Google Docs and Confluence. Trainual, however keeps things very organized and the flow is also something we can track. Beforehand we couldn't track how much training someone from our team had done and now we can!

Pros

  • Tracks progress for training.
  • Easily determines a new hires competency in handling tasks on their own.
  • Houses all of our documents and videos in one location versus several.

Cons

  • Identifying the users and their roles
  • Access to modules or training can be confusing
  • If you aren't careful some tasks and training can be pretty deep within trainual, and hard to find.

Likelihood to Recommend

Trainual is well suited for new hires. They can be introduced to our processes and products before testing and trying themselves. Trainual provides for a less jarring experience for anyone new to our team. Every time someone new starts it is imperative that they complete all the training modules within Trainual before doing some of the work themselves. It definitely allows for a smoother transition to the team and work life.

Very quick results after implementing

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

We use Trainual to document our processes. It has been very useful to ensure that we all do everything uniformly and can train employees. Since implementing Trainual we have been able to create a much better sales process and we have also seen an increase in sales. It also helped us with documenting our marketing efforts and training a new marketing assistant.

Pros

  • Makes it easy to edit text
  • Easily locate documentation
  • Easy to add pdf's and videos to manuals
  • Easy to create new topics and steps.

Cons

  • Add more webinars for new users
  • Create pdf's of helpful tips
  • Customer success stories

Likelihood to Recommend

We really liked Trainual at the time when we started developing a sales process. We recognized that we had to make things uniform across our company. We looked around at different options and we found Trainual to be the easiest to use and implement. Now we were able to hire a new sales person and train them quickly.
Vetted Review
Trainual
1 year of experience