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Deltek TrafficLIVE

Score4 out of 10

11 Reviews and Ratings

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What is Deltek TrafficLIVE?

Deltek’s TrafficLIVE is a cloud-based agency management software solution. The vendor says that the solution provides unmatched visibility into an agency’s entire business; improves business processes and drives efficiency that sets an agency up for success and increased profitability. TrafficLIVE is designed to help agencies to be more connected, productive and profitable. The vendor says that with TrafficLIVE agencies can start:

  • Attacking Over-Servicing
  • Billing Actuals, Not Estimates
  • Connecting Your Team
  • Delighting Clients & Staff
  • Gain Full Agency-wide Visibility

Categories & Use Cases

Media

TrafficLIVE Job Overview Dashboard
TrafficLIVE My Calendar
TrafficLIVE Job Schedule Gantt Chart
TrafficLIVE Resource & Capacity View

1 / 4

Key Features

Learn about the best (and worst!) features Deltek TrafficLIVE has to offer, as determined by TrustRadius' reviewers.
Based on 11 ratings of Deltek TrafficLIVE's features
View all features

Top Performing Features

  • Scheduling

    Scheduling capabilities allow users to set schedules on tasks, and create timelines and milestones.

    Category average: 8.2

  • Timesheet Tracking

    Timesheet tracking is the ability to track all billable and non-billable hours for each project.

    Category average: 8.4

  • Workflow Automation

    Workflow automation is the ability to route work requests along an approval process automatically.

    Category average: 8.6

Areas for Improvement

  • Quotes/estimates

    Ability to create, manage and send project fee proposals to customers

    Category average: 8.6

  • Invoicing

    Ability to create, manage and send invoices to clients during or after completion of a project

    Category average: 7.6

  • Integration with accounting software

    Real-time, two-way sync with accounting or financial software to facilitate project and financial reporting

    Category average: 8.3

Reviews

What users are saying about Deltek TrafficLIVE.
View all reviews

Ideal for a startup

Incentivized
Verified User
Analyst in Finance and Accounting (51-200 employees employees)

Pros

  • Timesheet management
  • Employee database
  • Export functionality

Cons

  • User interface
  • Community support
  • Reporting

Most Important Features

  • Timesheet management
  • Extract raw data
  • Employee database

Return on Investment

  • Positive: Increased efficiency (easy for timesheet entry).
  • Negative: Increased risk (no audit trail).
  • Negative: Increased risk (no standard approval process).

Alternatives Considered

Kimble

Other Software Used

Microsoft 365 (formerly Office 365), HubSpot CRM, ApprovalMax

Brilliant agency management software. (I've tested them all and this is best)

James CarringtonView profile
Chief Technology Officer (CTO) at Delete (51-200 employees employees)

Pros

  • Quote and job templates are incredibly valuable. Not only do these save time, but the team are less likely to miss crucial work packets from their estimates.
  • Dashboards provide a clear picture of finances on every quote or job, with the added ability to drill down to the detail.
  • Being able to go back to any job and analyse time and resource usage is priceless. You might see where you have overrun, or maybe missed something in your original estimate. This will help you to continually improve the accuracy of your estimates.
  • By nature, having everything in one system (quotes, expenses, purchases, jobs, time, resource, invoices) makes it far easier to get the true picture of what's going on in your business.

Cons

  • The user interface is clunky. Like its competitors, Traffic is hindered with legacy code, features and interfaces. It often feels like they're running out of space for buttons! That being said, I think it's the best of a bad bunch! And it works!
  • The support portal and documentation need a complete overhaul. The Traffic support portal declined when it migrated into Deltek's portal. It now feels like you've stepped back in time!
  • Content needs restructuring and rewriting. It's a mess and it's hard to find what you are looking for. PDF downloads are a nightmare. Needs clean html pages.
  • The UI screens for resource planning (the 10,000ft view screens) are cumbersome and in need of a design overhaul. We don't use them at all, they're pretty useless. The new Work Planner looks promising, but overly complicated and hindered by the general UI weaknesses of their legacy Adobe Air App platform.
  • Projecting agency capacity is something we do outside of TrafficLIVE. Because we're often trying to predict against things that aren't yet jobs in the system, alongside jobs that ARE in the system. For this kind of flexible/lightweight capacity planning, we end up using another third party application. TrafficLIVE is best used when you have definitive estimates/bookings.
  • Integration with Merlin Project is non-existent. Mac users don't generally use MS Project, so this is a bit of a failure on Deltek's part.
  • Being able to assign multiple resources to one task would be a better way of structuring quotes and jobs in Traffic. It would save time. It would reduce the number of tasks needing to be created for every job. Project plans have been created this way for years, why doesn't Traffic allow this?

Return on Investment

  • Increased employee efficiency - often takes less time to create a quote because you can start with a template.
  • More accurate estimates through use of templates. Less chance of missing a critical task from the estimate. By being able to go back and review similar job performance, you can improve your estimates on your new quote.
  • You know where you are on every single job going through the business!
  • Having data on every job has helps us to make smart decisions again and again. This has had a huge impact on job profitability.

Other Software Used

MindMeister, Atlassian Confluence, JIRA Software, HipChat

TrafficLIVE - perfect for managing timesheets

Incentivized
Polly JacksonView profile
Head of Operations in Product Management at Soapbox – creative communications for ideas that matter (11-50 employees employees)

Pros

  • The time sheet area is really good - it's easy to drag and drop and fill in time sheets with allocated tasks quickly, which makes it more likely that people will actually do it!
  • It's invaluable to be able to see the time spent on different tasks across a job - both for keeping track of ongoing projects, but also to plan resourcing and costs for the next time.
  • It's useful to be able to mark parts of a job as 'complete' before the full job is finished - this makes it easier to track which tasks still have to be finished, and makes sure that people are tracking time to the correct task within the job.
  • Job templates are very useful to make sure the same set of tasks is added to each job automatically.

Cons

  • The interface is clunky - everyone in our agency hates how it looks! There are also a lot of not very intuitive features - Deltek TrafficLIVE can do so many things, but how to do them is not always clear! A design refresh is well overdue.
  • The support site is hard to use, and frustrates many of our users. The client services managers are always helpful, but it would be great to have an easy to navigate support site and set of guides to help people with even the most basic features of Deltek TrafficLIVE - we've ended up making our own internal handbook on it!

Return on Investment

  • We have been able to quote much more accurately for jobs based on full information about previous jobs.
  • We can ensure that no jobs get 'lost' or details forgotten when people are on leave/out of office, as its all in the system.
  • It's very easy to refer back to previous jobs and correspondence with customers when speaking to them about new projects.

Other Software Used

Xero

Choosing TrafficLIVE

Simeon CalverView profile
Studio Manager in Marketing at Clarks (10,001+ employees employees)

Pros

  • Good overview of what has been planned in and highlighting any potential troubleshooting needed.
  • You can add as many tasks for each job so that the potential to miss a deadline is avoided due to not having enough time added.
  • The user permissions can be set for a particular audience rather than there just being one generic setting. We have different levels of management as to who can self assign work and who is assigned their daily/weekly work flow.

Cons

  • One of the main features I would like to see added is another permissions option that allows Studio/Traffic Managers to the see the 'blue' time added that currently only the user can see when they have added their actual hourly time. This would give the option to view quickly the progress of a job, and to see if its still live or completed. There is the option to look at the 'weekly timesheet' but this in my opinion is not nearly as user friendly as being able to look at a glance each calendar.
  • It would be hugely beneficial if along the grey bar on the bottom of the homepage another notification is added that a job had been added to Deltek TrafficLIVE. A simple number would alert you that a new job has been added and needs your immediate attention.
  • The job search has been conveyed to me by a number of users as not working efficiently enough. If you have the job number then it works perfectly but if you try to locate a job by the account managers name or project name it will not reliably respond in your search.

Return on Investment

  • Much more clarity as to how much time each different type of brief should take to complete as we can back reference as to how long it took last season.
  • It has lead to better customer service. We can visibly demonstrate where we are with jobs and who has been assigned. In the past verbally confirming the different stages did not always convince the project leaders that they were being given the actual real time.
  • From the Studio users point of view it has empowered them to manage their time more efficiently. If they receive a request to move onto another job their calendars can be reviewed to see if they are available or not.

TrafficLive - get working smarter

Liz SpencerView profile
Art Director at Big Pink (11-50 employees employees)

Pros

  • We use TrafficLive from quote through to delivery, we have custom templates that have enabled us to keep our own branding.
  • The scheduling function in TrafficLive has made a significant improvement across the whole company and given us a clear view of who is available and when. We even now employ a traffic manager.
  • Timesheet entry is simple and ensures hours are put to the correct projects.

Cons

  • We would love to see variable working hours and allowance for part-time staff.
  • Traffic manager being able to see users' time sheet entries.
  • Some pre-loaded simple reports.

Return on Investment

  • Our utilisation has increased due to better scheduling.
  • We can track which clients are most profitable.
  • We can easily see the tasks the continually over run.

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