TrustRadius: an HG Insights company

TrackerRMS Administrative and Support Services Reviews & Insights

Score9 out of 10

3 Reviews and Ratings

Community insights

TrustRadius Insights for TrackerRMS are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Flexible User Interface: Users have consistently praised TrackerRMS for its flexible user interface, with many reviewers highlighting this as a major advantage of the product. The ability to customize and tailor the system to their specific needs has been highly appreciated by users. Some users have even mentioned that TrackerRMS is one of the most customizable ATS/CRM systems they have come across.

Impressive Reporting and Trackability Features: The reporting and trackability features in TrackerRMS have received high praise from users, who find them impressive and easy to use. These features allow users to generate comprehensive reports on candidates and recruiters, making their work easier and saving valuable time. Several reviewers have specifically mentioned how these features have helped them improve their productivity and implement effective strategies.

Exceptional Customer Service: One of the standout aspects of TrackerRMS according to user reviews is the exceptional customer service provided by the support team. Many users appreciate the responsiveness, professionalism, and customer-focused approach displayed by the support team at Tracker. Reviewers mention that their questions are answered quickly, any issues are resolved promptly, and any requests are met with a helpful attitude. Some reviewers even go so far as to say that the support team at Tracker is unparalleled in terms of personalized care and genuine engagement with customers.

TrackerRMS Reviews

1 Review
Administrative and Support ServicesStaffing & Recruiting1

Useful Tool for Staffing/Recruiting

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

We use this to monitor candidates, clients, placements and tracking revenue. We use it as a database to follow up with candidates as well as clients. Each user can monitor the progress of candidates and their offers and once they are placed in a job that we source for. Each user can keep track of their own progress.

Pros

  • Follow through with questions
  • Resolve any issues that may arise
  • Continuing to update their system

Cons

  • Provide accurate revenue totals when recruiters have split placements

Likelihood to Recommend

A great tool when using it for a database of qualified candidates.