#1 most frequent
United States of America
57.1%96 installations of 168
What is TINT?
TINT is a powerful software used by over 5,000 leading brands in 173 countries to help them curate and display authentic user-generated content (UGC) across all their marketing and communications touchpoints. The Enterprise UGC platform has been designed to build trust and engage fans, customers, and employees through the power of UGC. TINT allows brands to scale their user-generated content omnichannel strategy with ease.
Categories & Use Cases
Who Buys & Uses TINT
#2 most frequent
United Kingdom of Great Britain and Northern Ireland
9.5%16 installations of 168
#3 most frequent
Australia
4.2%7 installations of 168
Useful Product, Poor Customer Service
Pros
- The social media wall became an instant hit at our conference.
- The social media wall customization was excellent in terms of branding and customizations.
Cons
- Customer service: it took 10 business days to get initial questions answered from our sales contact, Matt. After we purchased the mid-grade package that came with prioritized email responses, it took 4 hours to respond to an emergency issue. We were never informed that our LinkedIn accounts would not be compatible with the Tint platform, which is significant is this is one of your main sources for content generation. After being able to jump on to a call with Alex and Customer Success in the middle of a crazy busy conference, we were promised a follow-up call to see what could be done about billing. 2 emails later and no response. I just received responses to some tickets 30+ days after event ended. Do not pay for the mid-grade package. Your emails will not be prioritized. Be sure to double check that all social media platforms you intend to use are functioning with platform before purchasing.
- The auto scroll feature is a bit abrupt in transitions and would advise smoother visual when sliding between social media posts.
- Better improvement on duplicate posts and pictures - many still made it through filter and generated repetitive content.
Return on Investment
- Increased social media engagement at event
- Increased online engagement for event
- Increased brand awareness
Alternatives Considered
Juicer
