TIBCO- best software for open order data analysis
Use Cases and Deployment Scope
I am using this app to generate reports on customer orders with different kinds of statuses to understand what are the pending orders and I can analyse the same. As Croma is in the retail industry of the electronic market, we are receiving E-commerce orders from many websites like Croma.com, Tata Cliq, Amazon, Flipkart. TIBCO gives us all the data required for a better understanding of segregation and customer behaviour. We are using these data for further presentation to management to show where we are and what are the scops of improvement.
Pros
- Open order report.
- Pending order report.
- Finance related report.
Cons
- Real time data generation.
- Adding graphs for better data analysis.
- Indicators.
Return on Investment
- Improvement in customer service level.
- Increase in SLA adherence.
- More market penetration by taking data analysis.
Alternatives Considered
TIBCO Jaspersoft
Other Software Used
IBM Sterling Order Management, SAP Customer Data Solutions, IBM Store Engagement







