ThoughtSpot Information Reviews & Insights

Score8.2 out of 10

202 Reviews and Ratings

Community insights

TrustRadius Insights for ThoughtSpot are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Visual Appeal of Visualizations: Reviewers have highlighted the clean and visually appealing design of the visualizations on the platform, making data interpretation more accessible. Speed of Development: Many users have praised the platform for its speed in development, enabling them to work efficiently and effectively. Ease of Complex Formulas Handling: Users mention that the platform simplifies working with complex formulas, enhancing their data manipulation capabilities. User-Friendly Dashboarding Feature: The dashboarding feature is lauded by users for being intuitive and suitable for non-technical users. Efficient Data Search and Insights Generation: Users appreciate how easy it is to search for data and obtain insights quickly on the platform.

ThoughtSpot Reviews

9 Reviews

InformationComputer Software6Telecommunications3

Makes analytics fun! Easy to implement & a game changer for our clients

Rating: 10 out of 10

Incentivized

July 22, 2024

Use Cases and Deployment Scope

I'm the Principal Product Manager for a SAAS-based marketing automation solution. We implemented ThoughtSpot as an embedded & white labeled solution to provide advanced analytics to our customers. Our users get the pre-defined liveboards we create for them, but can then drill into their data, see trends, and run analyses using AI. Advanced users can create their own visualizations and liveboards.

Pros

Natural language search to generate visual answers
Easy data modeling
Tools for embedding into our application
Managing security & content sharing across our multiple clients

Cons

Some visualizations can be hard to format correctly
Adding a search parameter or making a small change can completely reformat your visualization into a different graph type

Likelihood to Recommend

Easy to use for the average business user. Easy to embed into a 3rd party app.

Verified User

Employee in Product Management (Computer Software company, 51-200 employees)

Vetted Review

1 year of experience

Tips for improvement for business peeps!

Rating: 7 out of 10

Incentivized

February 15, 2022

Use Cases and Deployment Scope

ThoughtSpot is used to visualize outputs from NLP/AI use cases for our client. It helps to visualize output and show various trends to help clients make decisions with investment research, credit risk, ESG insights, and so on.

Pros

Clean UI, I like the UI as it looks very clean and modern.
Filters, ability to create custom filers and explore data underlying in tables.

Cons

It would be great if ThoughtSpot can add the feature to filter by clicking on visualizations. i.e if I click on a particular data point in the chart if the full dashboard can filter just for that particular data point.
Color coding the heatmap with different colors like green to orange to red.

Likelihood to Recommend

Well suited for my clients for a Macro view of business insights, credit risk, ESG insights, etc. However, I think ThoughtSpot needs to make exploring underlying data easier, adding a feature where you can click on charts and filters will help users and especially business users to easily understand the granularities as well.

Verified User

Account Manager in Customer Service (Computer Software company, 51-200 employees)

Vetted Review

1 year of experience

ThoughtSpot Embedded Analytics is a homerun

Rating: 10 out of 10

Incentivized

February 4, 2022

Use Cases and Deployment Scope

Thoughtspot is currently embedded in our product as the last mile visualization. It provides our organization the ability to sell with/to/through the entire FSI ecosystem.

Pros

Easy to embed
Easy to deploy
last mile capabilities
great search analytics

Cons

drill downs
flashy visualizations
AI thresholding

Likelihood to Recommend

Great for embedded analytics, and search analytic capabilities.

Verified User

General Manager in Sales (Computer Software company, 51-200 employees)

Vetted Review

Reseller

1 year of experience

Great BI tool! Easy to use, many useful features.

Rating: 9 out of 10

Incentivized

February 4, 2022

Use Cases and Deployment Scope

We embedded ThoughSpot into our AI no-code platform to enhance the BI function of our product.

Pros

Easy to use UI
Wide selections of visualizations
Embrace Connector

Cons

Drill down filter/ability to apply a filter to pinboard by clicking directly on the visualizations
Lack of color customization
More charts size options/ability to customize the charts size and shape

Likelihood to Recommend

We selected ThoughtSpot because it's easy to embed into our platform. Also, features like SpotIQ are exciting and useful for our clients to analyze our data.

Verified User

Manager in Product Management (Computer Software company, 51-200 employees)

Vetted Review

1 year of experience

Great Product to Build Embedded Analytics and Fantastic Customer Support!

Rating: 9 out of 10

Incentivized

August 31, 2021

Use Cases and Deployment Scope

We are using the ThoughtSpot embedded product to build out our B2B marketing revenue attribution product called Cortex.

Pros

Embedding reports into a multi tenant SaaS product
Creating custom dashboards
Data exploration via natural search

Cons

Ability to build a single dashboard tile containing the main value, a sparkline, and a percent change over time
Easy way to build a user experience that allows for selecting different metrics to trend from a drop-down on a multi-axis graph

Likelihood to Recommend

If you are building an embedded app, ThoughtSpot is a great solution. If you are looking for all of the nuanced BI features that you see in more mature BI tools, make sure ThoughtSpot has the features you need.

Chris Mann

VP Product Strategy in Product Management at Ledger Bennett (Computer Software, 51-200 employees)

Vetted Review

View profile

Great software, easy to use and lot's of possibilities

Rating: 9 out of 10

Incentivized

July 20, 2021

Use Cases and Deployment Scope

In my organization we use ThoughtSpot to create management dashboards and reports. They include financial- and non financial KPI's.
This product improved the quality of our reports and dashboards. It's flexible and easy to use.
The main problem that we had with other software was the fact that we have multiple sources/databases. ThoughtSpot is able to link them al together but is still easy to use. Great product and easy to use.

Pros

Combine multiple sources / databases
Click and play / drag and drop -> ease to use
Cloud based so always available
Possible to work at the same time with multiple users
Quick and easy learning

Cons

More training video's for beginners
Example or standard reports to show what's possible

Likelihood to Recommend

[ThoughtSpot is] easy to use. Lot's of possible thing you can do.
No problems combining multiple sources and/or databases.
Great performance.
Nice way to create dashboard and reports. Can handle both financial- and non financial KPI's.
This makes it possible to great the best reports for management and own use.
Cloud based product so always available.

Tommie van der Linden

Financial Controller in Finance and Accounting at T-Mobile Netherlands (Telecommunications, 1001-5000 employees)

Vetted Review

1 year of experience

ThoughtSpot: Charts and Graphs

Rating: 8 out of 10

Incentivized

January 20, 2021

Use Cases and Deployment Scope

ThoughtSpot is being used across our business to solve an analytical challenge we had that our incumbent vendor was unable to support. The rollout was smooth and we encountered only medium issues during the rollout following a fairly drawn out and fraught negotiation with the vendor in the UK.

Pros

Analytics
Support
Details

Cons

Sales process
Negotiations
Staffing

Likelihood to Recommend

ThoughtSpot is widely regarded in the industry and I would suggest the broad use would be a cheaper alternative to some of the 'big boys', especially if keeping costs down is key to your business. ThoughtSpot is both good for internal users and external customers.

Verified User

Professional in Information Technology (Telecommunications company, 1001-5000 employees)

Vetted Review

3 years of experience

AI for BI

Rating: 9 out of 10

Incentivized

November 13, 2018

Use Cases and Deployment Scope

We are using ThoughtSpot to democratize the data across the company. It was initially launched for a single department but within weeks it was being used across the entire enterprise. It mainly solves the business problem of having static reports. It is very difficult, if not impossible, for a report developer to think about all the permutations and combinations which users might be interested in. ThoughtSpot solves this problem brilliantly.

Pros

ThoughtSpot is great at answering questions no one asked before.
SpotIQ helps identifying the data quality issues.
Giving users ability to create their own reports is a huge plus.
Lightening fast performance on terabytes of data.

Cons

ThoughtSpot can do a better job of providing prescriptive analytics.
Live connection for other databases is a much needed feature.
Pinboard canvas should allow for custom size rather than sticking to 5 pre-defined sizes.
More features needed in pinboard level filters.

Likelihood to Recommend

ThoughtSpot is very well suited to make data available across the company. It does lack at connecting R and other tools to the database for further enrichment of the data. Mobile app is not available.

Verified User

Engineer in Engineering (Computer Software company, 11-50 employees)

Vetted Review

2 years of experience

ThoughtSpot - from a user/admin perspective

Rating: 9 out of 10

Incentivized

February 6, 2018

Use Cases and Deployment Scope

We are using ThoughtSpot throughout the organization. I've personally trained our call center supervisors in the use of the tool along with retraining our corporate users repeatedly. I am the in-house expert on ThoughtSpot.

Our main use case is research and ad-hoc exploration. Tasks that would take hours to days previously are completed within 1/2 hour and span millions of rows of data in the process. Specifically, we are speeding up our access to data (user license limitations are removed with ThoughtSpot) and speed of insight (e.g. ad hoc exploration).

Pros

Millions of rows via in-memory database creates quick-insight/access to data
No user license restrictions (license is based on data loaded to the instance)
Easy Google-like interface for querying data

Cons

Simply put, ThoughtSpot is a new product. formatted/pixel-perfect reports are not what ThoughtSpot is good at.
Limited app-level administration controls.
Limited in allowing modification to "loaded" tables. For example, a DBA likes fields in a proper order. ThoughtSpot relies heavily on unchanged table structures (assigned by guide) and so new field adds must be added to the end or all relationships and reports are invalidated. This is not the end of the world.

Likelihood to Recommend

ThoughtSpot is great for data exploration. As long as your data can be connected via primary key / foreign key relationships (no referential integrity is enforced - it's a relationship). Starting from the raw tables, a user can comb through millions of rows of data and use both simple and complex formulas to break up the results.

ThoughtSpot is not built for pixel-perfect reporting. Don't plan on using this as a wholesale replacement for financial reporting - unless you're willing to forgo the normal report structure.

Jason Westenskow

Senior Director Business Intelligence in Finance and Accounting at Allconnect (Telecommunications, 501-1000 employees)

Vetted Review

1 year of experience

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ThoughtSpot - from a user/admin perspective

Rating: 9 out of 10

Incentivized

February 6, 2018

Use Cases and Deployment Scope

Pros

Millions of rows via in-memory database creates quick-insight/access to data
No user license restrictions (license is based on data loaded to the instance)
Easy Google-like interface for querying data

Cons

Simply put, ThoughtSpot is a new product. formatted/pixel-perfect reports are not what ThoughtSpot is good at.
Limited app-level administration controls.
Limited in allowing modification to "loaded" tables. For example, a DBA likes fields in a proper order. ThoughtSpot relies heavily on unchanged table structures (assigned by guide) and so new field adds must be added to the end or all relationships and reports are invalidated. This is not the end of the world.

Likelihood to Recommend

Jason Westenskow

Senior Director Business Intelligence in Finance and Accounting at Allconnect (Telecommunications, 501-1000 employees)

Vetted Review

1 year of experience

View profile