TrustRadius Insights for ThoughtSpot are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Pros
Visual Appeal of Visualizations: Reviewers have highlighted the clean and visually appealing design of the visualizations on the platform, making data interpretation more accessible.
Speed of Development: Many users have praised the platform for its speed in development, enabling them to work efficiently and effectively.
Ease of Complex Formulas Handling: Users mention that the platform simplifies working with complex formulas, enhancing their data manipulation capabilities.
User-Friendly Dashboarding Feature: The dashboarding feature is lauded by users for being intuitive and suitable for non-technical users. Efficient Data Search and Insights Generation: Users appreciate how easy it is to search for data and obtain insights quickly on the platform.
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ThoughtSpot Reviews
27 Reviews
Mid-sized Companies (51-1,000 employees)
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We use it to build dashboards to track various metrics for our campaigns like CTR, campaign name and other engagement metrics.
Pros
It helps track combined data
It looks into details of what campaigns are performing well
It helps segregate into days of week for the campaign that's performing well
Cons
If it could be integrated with Braze to track tests
Using Braze tests and directly getting results in ThoughtSpot
Likelihood to Recommend
ThoughtSpot is best suited to build dashboards and track specific campaigns. The reporting is great! It might not be suitable to tracking test and how that's performing.
We need it to visualize our data across the entire company as well as a reporting/visualization that we whitelabel for our customers. It solves not just getting an understanding of our and our clients' revenue/claims/resolution rates, but also gives us very interesting trends and insights in our data that we would have otherwise overlooked.
Pros
Reporting
Data Visualization
Trends and Insights
Liveboards and one-stop-shop dashboarding
Cons
Faster implementation (even though it's easy enough as it is)
More API's for individual features
Faster performance
Likelihood to Recommend
ThoughtSpot is best suited to analyzing and visualizing data sets where you want to be able to drill down and dissect the data in different ways, but you may not necessarily be sure how to set it up to do that, since ThoughtSpot takes care of the drill down hierarchy that normally needs to be set up in advance. That way you can slice and dice data to suit your business questions. Scenarios where it's not appropriate is if you have data distributed over multiple databases and you want to bring it all together. That can be a challenge.
I have used ThoughtSpot to create an intuitive dashboard that helped users to understand data more and in an easier way. One of the major problems that ThoughtSpot addresses is the reducing dependency on data teams for insights by enabling self service analytics. Its instant insights enables faster decision making. ThoughtSpot's natural language querying system helps the non technical business users to comfortably query data and derive insights.
Pros
Whenever a non technical person wants to query data, they can just enter the basic query which can be converted into a structured way and it gives instant insights
Scalability for larger datasets
With SpotIQ , it helps in AI powered dashboards which are very useful
Data sharing and collaboration is very fast and easy
Cons
Limited data literacy
Likelihood to Recommend
ThoughtSpot's mobile app helps users to access, explore and interact with data anywhere and also it helps users to blend data from different data sources without the need of extensive data engineering. ThoughSpot ensures secure data access with robust enterprise-grade controls. It supports RBAC and integrates with identity managemnt systems, ensuring that only authorized users can access specific datasets or analytics features.
One of the major challenges that ThoughtSpot solves is reducing the dependency on data teams for reports and insights. ThoughtSpot also integrates well with modern data cloud platforms like snowflake. This platform enables the creation of dynamic, interactive dashboards and visualizations which help track KPIs and provide insights into business performance. ThoughtSpot empowers non technical users to perform ad-hoc data analysis. User can use Google like search interface to query data and generate insights real time without relying on data team.
Pros
Ease of use
Cloud-native integration
Automated data loading
Scalability
Extensive connectivity
Data governance and security
Cons
Slow decision making
Lack of insights for complex data
Likelihood to Recommend
By using the power of cloud platforms like bigquery or snowflake, ThoughtSpot can deliver performance at scale ensuring that even the largest organization can quickly analyze and visualize data. The ability to seamlessly share live dashboards fosters collaborations, ensuring everyone in the organization is working from the same data source and aligned in decision making.
VU
Verified User
Engineer in Information Technology (501-1000 employees)
I'm the Principal Product Manager for a SAAS-based marketing automation solution. We implemented ThoughtSpot as an embedded & white labeled solution to provide advanced analytics to our customers. Our users get the pre-defined liveboards we create for them, but can then drill into their data, see trends, and run analyses using AI. Advanced users can create their own visualizations and liveboards.
Pros
Natural language search to generate visual answers
Easy data modeling
Tools for embedding into our application
Managing security & content sharing across our multiple clients
Cons
Some visualizations can be hard to format correctly
Adding a search parameter or making a small change can completely reformat your visualization into a different graph type
Likelihood to Recommend
Easy to use for the average business user. Easy to embed into a 3rd party app.
We use ThoughtSpot as a central piece of our analytics platform. It houses a large majority of our internal and external reporting. It covers a pretty large scope and solves numerous business problems for us, including ad hoc reporting, embedded reporting, internal reporting, external reporting etc. We also leverage RLS to limit external reporting.
Pros
Reporting development is pretty simple
RLS
Visualizations are pretty clean for the most part.
Cons
Objects are not able to be referenced across
Lacks the ability to put reports in directories. There's no sense of organization
Reporting can be very buggy sometimes
Can't limit peoples ability to create as many reports as they want.
Likelihood to Recommend
I think that if a company is looking to roll out a suite of reporting more centrally focused on ad hoc reporting and not necessarily looking to lock down their environment and report creation to strictly and internal analytics or BI team, ThoughtSpot fits that use case. Anything that needs more structure/limitation is not right for ThoughtSpot.
We use ThoughtSpot for internal and external curated analytics.
Pros
Speed of dev
Makes complex formulas slightly easier
Cons
Visualizations
Basic functionality
Focus on the basics as opposed to all in on AI
Likelihood to Recommend
ThoughtSpot is not awful but it is very far from a trusted enterprise platform. We have experienced a significant amount of bugs and ThoughtSpot lacks basic functionality that other BI tool leaders have out of the box.
It is our main BI tool. We use it to give our business users access to all kinds of data.
Pros
Makes it really easy for nontechnical users to access data.
Cons
Data models are more complex than other tools.
Missing niche features (like table calculations).
Likelihood to Recommend
It is excellent if you want to give access to a tool to many people who aren't BI experts. We removed our BI teams as a dependency for most users to build out reports and access data. From an admin perspective, there are a handful of frustrations, but we can get over those. I would recommend a more advanced tool like Looker or Tableau if you want very advanced customization options and to build feature-packed dashboards.
VU
Verified User
Professional in Product Management (501-1000 employees)
We were consulted by a State organization to analyse data collected through a wide scale user survey. Our mandate was to identify the most frequently quoted applications in calls to the Help Desk and understand their impact on overall satisfaction. After clustering by profile, data was imported into ThoughtSpot and relevant questions asked to generate answers as easy to interpret graphical representations.
Pros
Speed of execution
Meanigful statistical constructs
Experimental interactions wth data
Ease of stating questions in natural language
Cons
Legends to help interpret results to avoid biais
Sophisticated data modeling features (AFC for example)
Likelihood to Recommend
Regularly, we need to analyse relationships between variables and represent them in a format easy to interpret by non statisticians. ThoughtSpot is of great help in this phase of the analysis to articulate insights backedup by graphical evidence.We are kless at ease with ThoughtSpot where mixed models are required (FC–AFC–FCA). Then we resort to specialised statistical packages (XLSTAT or SPSS).
We had initially purchased it to embed a dashboard for external users, but currently are using it for product discovery work.
Pros
Thoughtspot allows users to easily access data for ad hoc reporting.
Great features including notifications, drilldowns, and search.
Easy user access management.
Cons
We ran into issues when it came to modeling our data because we have billions of rows of data.
Sometimes creating the calculations was difficult.
Likelihood to Recommend
Thoughtspot is well-suited for users who want to access data easily and create reports on their own. It's good for nontechnical users after the data model is set up. Based on my experience, it may be helpful to have help with data modeling during the integration phase.
