Textmagic Reviews & Insights

Score8 out of 10

18 Reviews and Ratings

Community insights

TrustRadius Insights for Textmagic are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Seamless Contact Import: Several users have found TextMagic's process for importing contacts to be seamless and user-friendly. They have mentioned the ease of uploading sign-ups from various sources, such as tradeshows they attend. This suggests that TextMagic provides an efficient system for integrating contact lists, allowing users to easily manage their contacts in one place.

Two-Way Chat Messaging: Reviewers appreciate TextMagic's two-way chat messaging feature, which allows them to respond to text messages received and hold conversations within the platform. This interactive and engaging communication capability enhances user experience by enabling real-time and efficient communication with their contacts.

Convenient Billing Structure: Users have praised TextMagic's billing structure with auto balance, which automatically manages and adjusts the account balance. This feature simplifies the payment process, ensuring convenience and peace of mind for users as they can rely on TextMagic to handle their account balance management seamlessly.

Textmagic Reviews

2 Reviews

Enterprises (1,001+ employees)

Search is temporarily unavailable. Filters are still applied.

For communication and commercial operations optimization.

Rating: 9 out of 10

Incentivized

June 22, 2022

Use Cases and Deployment Scope

Text messages can be used to provide notifications, alerts, reminders and promotional messages. You can upload contact lists and send messages to customers, employees, stakeholders, and even members of the general public who are involved in promotional activities. Provides an SMS gateway API to interact with websites and incorporate text messaging capabilities into daily activities.

Pros

Employees can connect via text messages using two-way chat messages.
Emails can be converted to text messages and sent as SMS.

Cons

TextMagic's customer service continues to be poor.
Contact management could be simplified.

Likelihood to Recommend

You can share your team's inboxes and contact lists; each member can schedule messages to be delivered at certain times while keeping track of delivery rates. Metrics such as volume of messages delivered and received, delivery rate, and response rate can be tracked. You can import Excel or CSV files, tag them with custom fields, and perform custom actions like sharing with subaccounts, hiding, and adding more profile information.

Umarani Paswan

Information Technology Project Manager in Information Technology at SyManSys Technologies India Pvt. Ltd. (1001-5000 employees)

Vetted Review

2 years of experience

View profile

PRODUCTIVITY? USE TEXT MAGIC

Rating: 9 out of 10

December 12, 2017

Use Cases and Deployment Scope

Used across the whole organization for immediate dissemination of critical information happening inside the plant. Our plant is situated in remote town of Leyte province occupying few hectares of land in which operation offices are located far from the Administration building where our executives, managers, AVP's, VP's reside. Part of our safety program is to monitor closely the gas emissions and disseminate the information to selected persons once threshold is reached. SMS is the fastest way distribute the information that's why we used TextMagic. It works fine.

Pros

Uses SMS feature.
Easy to manage users/groups.
Detailed reporting.

Cons

Apologies but can't think of one.

Likelihood to Recommend

The mobility and the integration features of this system is worth trying it for. It's easy to access, manage, and the features like email to SMS are just another tool of productivity for workers especially for those mobile users.

Ramil Cadlawon

Senior Systems Administrator in Information Technology at Lear Corporation (10,001+ employees)

Vetted Review

1 year of experience

View profile

Loading Reviews List....