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Text In Church Reviews & Insights

Score10 out of 10

1 Reviews and Ratings

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Community insights

TrustRadius Insights for Text In Church are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Ease of Use: Many users have expressed their appreciation for the ease of use offered by Text in Church. They find it quick to set up and easy to navigate, allowing them to focus more on building relationships rather than administrative tasks.

Automation Capabilities: The automation capabilities provided by Text in Church are highly regarded by users. They find it helpful for automating their assimilation system and keeping in touch with guests and members. This feature saves time and ensures consistency in communication with constituents.

Excellent Customer Service: Users have positive feedback about the excellent customer service provided by Text in Church. They appreciate the prompt and helpful support provided by the team, which enhances their overall experience with the software.

Text In Church Reviews

1 Review

Text In Church Allows Relational Customer Communication

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

At Church Marketing University, we use Text in Church to take our customer support to the next level. We follow up with customers over text, remind them of events, and reach out to ask if they have questions. The whole organization has found ways to utilize this incredible tool. Text In Church, unlike other platforms, allows us to start 2-way conversations, rather than just texting from a shortcode. This is much more relational and intentional.

Pros

  • Allows 2-way conversations
  • Allows customers to ask questions
  • Gives us the option to follow up relationally
  • Lets us reach out over text, which gets better response rate than email

Cons

  • Occasionally can't find features in the interface
  • Would love the option to allow people to opt-out of only one sequence

Likelihood to Recommend

Text In Church is perfect for relational customer interaction. If you're just looking to push information to your customers, without any ability to respond, you don't need this tool. But if you want to take your customer service to the next level, show up on platform customers already use, and allow customers to reach out with questions, Text in Church is perfect for you.
MP
Molly Pelic
Google Ad Grant Manager in Marketing at Church Marketing University (1-10 employees)
Vetted Review
Text In Church
2 years of experience
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