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Telegram

Score9.1 out of 10

94 Reviews and Ratings

What is Telegram?

Telegram is an open source and free messaging app with a focus on speed and security. Telegram can be used on all devices at the same time — messages sync across any number of phones, tablets or computers. Telegram boasts over 500 million monthly active users and is one of the 10 most downloaded apps in the world.

Telegram is one of the best apps that provides a lightning-fast messaging service, as well as real-time support.

Use Cases and Deployment Scope

I can transmit

photographs, audio, and video as part of their communications; it's quite

dependable, and I won't lose a lot of data until I upload or download larger

things, as chatting just uses bytes of data. It's speedy;

my recipient receives the information as soon as I press the send button, and I

can transmit and receive video files up to 1024 MB, as well as many photographs

and photos.

Pros

  • high level of security
  • end-to-end encrypted secret chats
  • protects my messages from cyber-attacks

Cons

  • It does not support voice communications.
  • It is occasionally necessary to launch the app in order to receive messages, which renders the "instant messaging app" useless
  • The contact list is based on phone numbers and requires mobile device contact rights.

Most Important Features

  • groups can be managed up to 5000 people
  • Telegram's platform enables for the transfer of large files
  • It's speedy

Return on Investment

  • contains a self-destruction function that ensures that all discussions run well.
  • fastest chat programs accessible
  • sync my chats across all of my devices.

Alternatives Considered

WhatsApp Business

Other Software Used

WhatsApp Business, Rakuten Viber, Slack

The best private communication app in the world!

Pros

  • Group video chats are amazing! Especially since so many of my clients have to travel for work. Now the traveling spouse can be involved in all the meetings and feels totally connected to the process.
  • Their privacy is the absolute best! My clients feel very secure sending me personal information over this app and speak more freely using it!
  • The super privacy concerned love that they can send me a message and set it to self destruct. Everyone thinks that is amazing!

Cons

  • I do wish that once you set up a channel that you could change how people interact with the channel easier once it's been set up and used for a while. I set a channel for my business and while I still love it, I want my clients to be able to chat under a post that I broadcast.
  • Some channels or groups I have tried searching for have been hard to find, I do wish that this could be a little easier, but I have a feeling the privacy this app has is part of the reason why they're hard to find.
  • I'd like to give my clients and family members different rings for when they're calling or messaging. I know this is possible in the app, it's just hard to figure out how to do it for some reason.

Most Important Features

  • Private communication
  • Group video calls
  • Self destructing messages

Return on Investment

  • My clients feel that they can trust me more because I have their privacy at the top of my mind.
  • My client's spouses feel more connected to the experience and not like they're being blindsided...which makes for happier portrait sessions.
  • I can easily connect with international clients with this app!

Alternatives Considered

WhatsApp Business

Other Software Used

Adobe PhotoShop, MailerLite, Adobe After Effects

The ultimate collaboration Platform for Small & Medium Enterprise

Pros

  • Easy to use and user friendly
  • Collaborating application
  • File sharing
  • Audio and video calling feature
  • Instant messaging
  • Channel and group formation
  • Data security

Cons

  • Might have some vibrant gifs like Viber.
  • Other than this, this application exactly serves my purpose.

Most Important Features

  • File sharing feature
  • Audio and video calling feature
  • Data security
  • Wide acceptance by others
  • Effective collaborating platform

Return on Investment

  • Improved customer reach and insight generation has become a BAU.
  • File sharing enables my company to engage more effectively with my large customers.
  • ROI is very satisfactory and customer experience has improved a lot.
  • Always connection and engagement with customers help grow the business better.

Alternatives Considered

WhatsApp Business

Other Software Used

WhatsApp Business, Microsoft Teams, Zoom

Can't think [of] anything better than Telegram right now.

Pros

  • The most important thing is, it is a cloud based software. No attachment with phone, can easily use in PC.
  • The bots of Telegram that one can create for business are of great use.
  • The privacy policy of Telegram is highly positive.
  • It is totally ad free. That makes you comfort[able] during work with it.
  • Super easy to use. No cost [for] all the features of it.
  • Super speedy with any kind of sharing.

Cons

  • It is so safe to use that many users can share anything, including private pictures of anyone, even nudity as well. That is horribly disgusting.
  • They should restrict those users who run nudity in the Telegram groups and community.
  • Otherwise, I don't have any problem[s with] Telegram. I am a very satisfied user of Telegram.

Most Important Features

  • Its top security.
  • Sharing anything with speed and with quality.
  • Running simultaneously in any devices, anywhere.
  • Huge storage facilities.
  • Backup options.
  • Ease of control.
  • Telegram bots.
  • The super flexibility.

Return on Investment

  • It saves our time, and you know time is money.
  • During this pandemic era it somehow benefited us as we worked sometimes from home.
  • It allows us to engage with more people. That is highly beneficial for our business.
  • Saves time, saves money.
  • Allow us to be more precise about decision making and that was important for us.

Alternatives Considered

WhatsApp Business

Other Software Used

Slack, Google Hangouts Meet, Discord

All about Telegram

Pros

  • Can create a big group for promotion
  • Easy to create account and find members
  • Can send secret massages
  • Cloud storage also available here
  • Cloud-based instant messaging service

Cons

  • Group video calls
  • It's does offer a level of security and protection to its users
  • Sender can delete there massage
  • We can't easily figure out the opposite person is online or offline

Most Important Features

  • Creating a big group for promotion
  • Free cloud service
  • Secret chat
  • We can broadcast public messages to large groups of people using Channels

Return on Investment

  • Make a big crowd of marketing
  • Free cloud storage
  • Easy to send massage
  • Secrete massage can also send
  • Can lock our chat

Alternatives Considered

WhatsApp Business

Other Software Used

Facebook Pages Manager, WhatsApp Business