TrustRadius: an HG Insights company

TeamSnap

Score10 out of 10

16 Reviews and Ratings

What is TeamSnap?

TeamSnap in Boulder offers their club, tournament, and league management software platform with a focus on clear communication applications between different levels of the organization (e.g. coach to teammember, etc.), as well as online registration and enrollment, scheduling and team member availability management, team branding, logos and other team-related features.

Categories & Use Cases

Helpful product with unhelpful support. Clunky for the price and features.

Pros

  • Simplifies communication.
  • Simplifies scheduling.
  • Simplifies accounting.

Cons

  • Customer service is not good.
  • OS can be clunky.
  • Price is high for the features you get.
  • Still has ads even with costly subscription.

Most Important Features

  • Registration.
  • Payment collection.
  • Messaging.

Return on Investment

  • Simplifies communication.
  • Frustrates users.

Team snap is a snap to use

Pros

  • It makes communicating with other parents and coaches easy
  • It makes it easy to know what's coming up on the schedule
  • It allows you to mark exactly which events you are able to attend

Cons

  • It has stats and some other features hidden behind a paywall

Return on Investment

  • It's a great tool for coaches as they know exactly who can make it to each event
  • Its a great way for parents to communicate
  • It's nice for the players to see who is on their team and view pictures and results

Other Software Used

Facebook for Business

Take your team to a new level with TeamSnap

Use Cases and Deployment Scope

I have tried a few other apps and keep coming back to TeamSnap. Not 100% perfect but what it does well it does great!

I use it for all my teams I coach to help organize, schedule and especially to see who is coming to games.

Pros

  • Scheduling
  • Availability
  • Photos
  • Adding team members and events

Cons

  • Upload more than 1 photo at a time

Return on Investment

  • No ROI measured
  • Time saver

Alternatives Considered

Ramp

Other Software Used

Canva, Spotify for Artists

Crushes Communication Problems

Pros

  • New feature rollout.
  • Contact management.

Cons

  • Stats and integration with external apps.
  • Invoicing and financials could be more developed.

Return on Investment

  • Streamlined communication.
  • Less overhead.

Alternatives Considered

Gamechanger Suite, SportsEngine, PlaybookUX and LeagueApps

Other Software Used

Gamechanger Suite

Team Snap makes Communication Quick and Easy

Pros

  • Change of venue, date, and time on the calendar.
  • Notify in real-time of any changes.

Cons

  • More tailored to specific sports.
  • Cut down on the types of messages.

Return on Investment

  • Cut down on miscommunication.
  • Parents are way happier.