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Tango Card Information Reviews & Insights

Score9.5 out of 10

20 Reviews and Ratings

Community insights

TrustRadius Insights for Tango Card are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Business Problems Solved

Tango Card has been widely used by users to incentivize their sales teams and reward clients. The software's ease of use, combined with a wide range of companies to choose from, has made it a popular choice for these purposes. Additionally, Preferred Patron Loyalty integrates Tango Card as a digital rewards option for their merchants, enabling them to offer rewards from major brands. This integration has been well-received by loyalty members, who appreciate the instant gratification of cashing in their points for Tango Cards.

The Tango Card API is considered reliable and effective by users. It has proved to be a valuable tool for a consumer panel platform, where panelists can redeem their points for Tango Cards. The software's hands-off nature and intuitive interface have also been praised, as they save valuable time in administration tasks. However, some users have reported issues with expired cards and difficulties accessing funds, which have led to frustrations. Despite this, Tango Card has proven itself over the years as a trustworthy platform for rewarding customers and survey respondents across various industries and countries. The flexibility to provide incentives without fees and in multiple currencies has streamlined the process for many users, saving costs along the way.

In addition to sales teams and customer panels, Tango Card has found its place in other industries as well. Health and well-being courses now use Tango Card as an incentive for completing their programs, replacing physical gift cards. The software has also proven effective in increasing survey response rates by offering gift card incentives, addressing the problem of low response rates due to survey fatigue. It has become the go-to solution for a financial organization's e-gift card needs, serving as a one-stop provider for their bank's e-cards. Furthermore, employees participating in an employee recognition program benefit from using Tango Card as their chosen payment card provider, which allows them to transfer their balance into various forms of recognition.

While many users have had positive experiences with Tango Card, there have been some reported issues with expiration dates on claim codes and balances. Unfortunately, attempts to address these problems have not always resulted in satisfactory customer service responses. Despite these challenges, the overall feedback from users highlights the usefulness and value of Tango Card in streamlining incentive programs, saving time, and offering a wide range of rewards options.

Tango Card Reviews

3 Reviews
InformationComputer Software3

Don't delay if you receive a Tango Card! Their business model is betting that you will leave them the unspent (or returned) balance!

Rating: 3 out of 10

Use Cases and Deployment Scope

I received an email link for money from Tango as payment from GLG for a consultation, but I did not spend the funds until a few days before the Tango expiration date. Due to a shipping issue with an on-line purchase using the Tango card credit, the funds were returned/credited to the Tango Card one day after expiration. However, since the card is now expired, I do not have any access to those funds (but the return credit link apparently works fine to take the money back!) I spoke with a customer rep the day before the return of funds, and he assured me that I could get access to those funds since Tango could modify the expiration date. Since there are no fees charged by Tamgo, it's clear that its profit is made by applying strict deadline rules and by pocketing all of the unused funds - in this case it was an easy $650 for Tango!

Also, on the last evening I tried to spend the remaining $35 when it was only 10pm in California -- apparently, the deadline is eastern or central time (even though Tango is a west coast company!)

It will be interesting to see if Tango makes any accommodation for the funds that were returned/credited back to my Tango account...



Pros

  • easy to receive by email
  • easy to track expenditures and balances

Cons

  • Strict expiration deadline does not accommodate return credits - it can happen!
  • The expiration game is very profitable for Tango!
  • My company uses gift cards ...

Likelihood to Recommend

If you use this program to provide gift cards make sure to warn the recipients to use them asap! In my experience, strange things can happen with on-line purchases. Maybe send a reminder to the recipient explaining that Tango is "banking" on you not to spend all of the funds.
Vetted Review
Tango Card
1 year of experience

Tango Card A Great Asset For Any Business

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

As a loyalty program provider for businesses, Preferred Patron Loyalty integrates Tango Card as a digital rewards option for our merchants. Our merchants love that our Tango Card integration is seamless and allows them to offer rewards for major brands; brands that are highly desired by their consumers. This helps increase the overall value and effectiveness of their Preferred Patron rewards program. Loyalty members love the instant gratification they get when they cash in their points for instantly downloaded Tango Cards! The Tango Card API is very reliable and works great!

Pros

  • Provide instant reward gratification
  • Provides flexibility to choose the rewards that align best with a specific type of business
  • Integration with Preferred Patron is seamless to the end user through their API

Cons

  • Need an automated process to programmatically update the available rewards beyond an email notice

Likelihood to Recommend

There is not one specific industry that Tangocards is better suited to as we make digital rewards available to all our customers as an option for the rewards they elect to offer to their customers.

Tango Card-Please provide in local currency

Rating: 5 out of 10
Incentivized

Use Cases and Deployment Scope

I have been using Tango Card, as I received them for the surveys I submitted online.

Pros

  • Highly secured
  • The process of redeem is simple
  • Virtual Digital card is really a great thought

Cons

  • Redemption in local currency is impossible
  • Tech support doesn't provide detailed information of where Tango Card can be used
  • In India cannot be used in popular sites ( Amazon , flipkart)
  • Limited options to spend in India
  • The balance amount in USD can't be clubbed hence its just wasted

Likelihood to Recommend

Well suited: I tried many options to use Tango Card which comes only in USD in India but got only one option. I was finally able to spend on Pepperfry.
Not well suited: Tried to use Amazon, but always got failed.