TrustRadius Insights for Talkwalker by Hootsuite are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Business Problems Solved
Talkwalker is a versatile tool that offers a range of use cases across different industries. Communications Insight teams have found it invaluable for supporting client briefs and evaluating global owned and earned media spaces. The software's ability to track mentions, news, competitors, and potential backlinks, even with a limited budget, has been highly praised by digital marketers. A consultancy has successfully used Talkwalker to implement and optimize media measurement systems for PR agencies and companies. Marketing and communications teams rely on the platform for social media analytics, influencer marketing, web analytics, social media listening, and competitor analysis. With real-time updates and crisis management features, Talkwalker keeps stakeholders informed during critical moments while generating informative reports.
The software's brand monitoring capabilities have been widely appreciated by users as it allows for the monitoring of brand mentions and backlinks from across the internet. By identifying key opinion leaders through metrics such as followers, engagement, and reach, Talkwalker helps businesses connect with influential voices. The ability to listen to conversations on social media platforms enables marketers to understand customer insights and unmet needs. The flexibility of boolean searches makes it possible to monitor both niche and broader topics efficiently.
Talkwalker has become an instrumental ally in various scenarios. It can supplement or replace traditional desk research by monitoring crisis situations and keeping an eye on general brand reputation issues. The software excels in its ability to identify increased engagement with negative reputation mentions, influencers, and compare past and present events on volume and sentiment. By performing social listening analytics, Talkwalker assists in measuring the impact of social efforts, campaigns, and influencer partnerships effectively. Moreover, it plays a crucial role in understanding cultural, social, and political moments by keeping track of critical conversations.
Overall, Talkwalker proves to be a valuable asset for businesses across industries. Whether monitoring social media for mentions of individuals and companies or tracking brand conversations and mentions for clients at scale, Talkwalker empowers users to identify issues and track brand perception changes over time. With features that cater to brand safety, content optimization, and brand tracking, Talkwalker is a comprehensive solution for businesses seeking to gain insights, measure sentiment, and stay informed about their online presence.
Talkwalker is currently being used by our Creative and Marketing teams. More specifically, our company uses Talkwalker for monitoring brand mentions and backlinks coming in from all across the internet. It addresses the main brand monitoring problem that our company has: it's difficult to know what other influencers and websites are saying about your brand without effective listening software.
Pros
Its email updates are convenient.
Your query can be very specific.
It has an unlimited amount of variations, even in the free version.
Cons
It does not catch everything.
Ineffective in certain cases.
Not very user-friendly.
Likelihood to Recommend
Talkwalker is especially well-suited for SEO newcomers whose main purpose is to get a general idea of what people are saying about them around the world and across the internet. Talkwalker is not very appropriate for more advanced SEO, particularly those who wish to capture upwards of 80% of brand mentions and backlinks.
I use Talkwalker in combination with Google Alerts to track mentions, news, competitors' news and updates, backlinks, and potential backlinks. It's an extremely useful tool for every digital marketer out there especially if you have a zero budget.
Pros
Track the news on a particular topic in English or choose to get all news in every language
Track your brand's mentions
Track the backlink opportunities
Keep a close eye on your competition and their updates across the web
Cons
The tool is missing an option of excluding certain words and thus refining your search results.
Likelihood to Recommend
- Track your company's mentions on the web
- Spy on your competition
- Track your mentions
- Stay in-the-know by tracking the industry news and keywords
We are reseller of the product on the Italian market.
Pros
Effective reporting capabilites
Ease of use, user friendliness
Flexibility
Cons
Talkwalker is basically a monitoring tool, so all functions are on the listen and analyze side of the equation. It's really powerful in that domain, but if you want to use it you should simply be aware of that.
Likelihood to Recommend
Brilliant for monitoring, not an engagement platform.