TrustRadius Insights for Synoptix are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Business Problems Solved
Synoptix has been widely used by various organizations to enhance their financial reporting and analysis processes. Users have found great value in the system's ability to generate internal and external financial reports, which can be easily scheduled and distributed to individual departments in HTML or CSV formats. This functionality has significantly improved the visibility of accounts and enabled better decision-making based on accurate and up-to-date financial information.
One popular use case of Synoptix is its integration with ERP software such as Made2Manage. By pulling financial data from the ERP system, Synoptix enables users to create comprehensive reports that provide a deeper understanding of their organization's financial performance. This has proven to be particularly beneficial for accounting offices, as they can leverage Synoptix's user-friendly report writing tool to generate reports that are shared throughout their entire organization or college.
Additionally, Synoptix has been instrumental in streamlining year-end audits by providing the necessary reports and tools required during the audit process. Its efficient reporting capabilities allow users to create budget-to-actual comparisons spanning multiple years in just a matter of minutes. This not only saves time but also provides valuable insights into an organization's financial performance over time.
Moreover, Synoptix extends beyond financial reporting and analysis to help optimize manufacturing operations. By accessing and analyzing manufacturing data, it aids in determining optimal scheduling and workflows for improved efficiency and productivity.
The reliability of Synoptix is another aspect that users appreciate. The product rarely requires technical support, ensuring smooth and uninterrupted usage. It is designed to cater to multi-location organizations, allowing quick and reliable data retrieval from separate servers located in different states.
One notable example of how Synoptix has benefited an organization is Alvin Community College, which utilizes the software to create financial reports more efficiently. The college plans to expand the use of Synoptix for reporting in other departments as well.
Overall, Synoptix serves as a powerful tool for financial reporting, analysis, and decision-making. Its user-friendly interface, compatibility with ERP systems, and reliability make it a valuable asset for organizations across various industries.
I currently use Synoptix to create custom financial reports that get distributed to all those who manage departmental budgets. Each department receives a monthly report that shows the performance of their areas so they can review their area's financial performance.
Pros
Excellent job rolling out the product and training the key user community.
Integrates with our general ledger system seamlessly.
The report scheduler is great so that reports can run without having to manually run them all the time.
Cons
Would like a little more functionality that dovetails with Excel such as fonts etc.
If you change a report in the scheduler but only as a one time change and want to keep the normal scheduling, it appears you have to wait until the report is run and received before you can go back to save the report with the old scheduling parameters.
In the training that we had there were a few items that were pointed out that were "nice to have".
Likelihood to Recommend
Synoptix is very good at creating custom standard financial reports.
We are using Synoptix to access and look at data from different angles that Made2Manage currently doesn't offer. It allows us to quickly make custom reports easily and efficiently. Currently it is being used to examine manufacturing operations that help determine scheduling and work flows.
Pros
The report writing works very similar to an Excel spreadsheet, very user friendly.
You can make reports quickly - within a couple minutes for less complex reports.
You can drill down into data after running a report to see underlying data that drives the top number.
Cons
Sometimes you run into a glitch in the software that makes it seem as if the report won't run the way you think that it should. One example, is when you delete a cell and then add a different value the software seems to have some "memory" of the old data cell that was there previously. The key is to start fresh with new columns or rows.
There are many features within the Made2Manage ERP database that are not directly available to use in the software. However, the Synoptix techs will try to help find a work around or add some customization if needed.
Likelihood to Recommend
The software is best utilized in scenarios where a current ERP system isn't set up to create customized reports efficiently and in a user friendly way.