TrustRadius Insights for Zimbra Email & Collaboration are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Pros
User-Friendly Web Interface: Users have consistently praised the highly user-friendly web interface of Zimbra, surpassing even thick clients like Outlook. Several reviewers have mentioned that they find the interface intuitive and easy to navigate, resulting in a positive overall experience.
Simplified Administration: Administrators appreciate that Zimbra is relatively easy to maintain and administer compared to other locally hosted environments such as Exchange. The simplified management process and reduced complexity are highly valued by multiple users.
Powerful Scripting Interface and API: Many users have expressed their satisfaction with the availability of a powerful scripting interface and RESTful API in Zimbra. They highlight how this feature allows them to write scripts and automate account management tasks, leading to enhanced efficiency and productivity.
We are currently using the Zimbra email service throughout the company. Zimbra allows us to efficiently manage our email server with a number of open source technologies, with built-in anti-spam, shared calendars and shared address books. We are able to easily collaborate, invite to meetings, and conference at the touch of a button. It stores all of our contacts and shows us who is busy and when we can seamlessly integrate new meetings and conferences. We have definitely achieved significant savings in the time required to manage IMAP, webmail, etc.
Pros
Zimbra offers advanced functionalities, beyond the IMAP protocol and better performance compared to similar mail services.
Zimbra offers the option to work from anywhere and device, with a very nice interface, from a desktop, mobile or tablet, compared to other similar services that are more complex to use.
Zimbra has the possibility of modifying the source code to customize its functions and services, an added value that other platforms do not have.
Cons
You can optimize the module to create and share content on the web to improve the publishing interface.
Zimbra must improve the management of user groups for different machines within a domain.
The password manager is sometimes complicated and requires the creation of new passwords.
Likelihood to Recommend
One of the most outstanding capabilities of Zimbra is the low cost in the administration and implementation of the system. Zimbra creates a copy of the email and attachments per server, instead of an email per user. It supports anti-spam and existing infrastructures, has an efficient text comprehension system in emails, can review the content from any computer, at any time and with a web interface is very easy to operate.