Symantec Endpoint Security Information Reviews & Insights

Score6.3 out of 10

174 Reviews and Ratings

Community insights

TrustRadius Insights for Symantec Endpoint Security are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Central cloud console architecture: Users have found the central cloud console architecture of the product to be a great feature, providing a single point of control for managing security. This pro was mentioned by several reviewers and highlights the convenience and efficiency of having all security management functions centralized in one place.

Fast response to breaches: Reviewers appreciated the fast response from the product in the event of a breach in the servers, indicating that it is effective in detecting and responding to threats. This pro was mentioned by multiple users, emphasizing the product's ability to swiftly identify and address security incidents.

Protection against spyware and viruses: The product's capability in safeguarding against various types of malicious software, including spyware and viruses, received positive feedback from users. This pro was mentioned by several reviewers, indicating that they value the comprehensive protection provided by the product against these common threats.

Symantec Endpoint Security Reviews

5 Reviews

InformationComputer Software2Computer Networking1Telecommunications1Media Production1

Great product, not so great with support

Rating: 7 out of 10

Incentivized

January 10, 2020

Use Cases and Deployment Scope

We have Symantec Endpoint Protection on all our end-user devices and servers. It's of course used to protect these devices from the malicious sites\code\applications in the world. We have multiple policies for different devices. Our servers have a more strict policy to keep them safe and the end-user policy focuses on the browser and USB lockdown.

Pros

Multiple angles protected, from standard av to firewall, to IPS.
Portal based administration - you can send remote scans to devices from the internet without having to be at the device.

Cons

Domain integration - Rather than manually installing the EXE it would be good if it could find the devices on the network and push the install out.
A more natural way to exclude applications, folders, etc. - You can do this, but I think it can be unnecessarily confusing to setup.

Likelihood to Recommend

Symantec Endpoint Protection is an excellent product that seems to protect us well. It has protected us well before when emails get through our anti-spam, and the end-user tries to open the link. Symantec web extension will block access to the site. It can be a little heavy-handed at times, and you can battle for a bit with false-positives.

Verified User

Manager in Information Technology (Telecommunications company, 51-200 employees)

Vetted Review

3 years of experience

SEP Review

Rating: 7 out of 10

Incentivized

June 25, 2019

Use Cases and Deployment Scope

We have several deployments of SEP in our network, we use most of its endpoint protection features besides AV: device control, IPS, host-based firewall, and application control. We have another environment where we also use SEP for the deployment of WSS(Symantec Proxy), we use it on Windows(servers+workstations) machines as well as MAC.

Pros

The AV has several detection mechanisms: signature based, reputation based and heuristic based.
There is an option to turn an on-prem deployment into a hybrid deployment, so you can manage SEP in the cloud.
Symantec really invested on integrating SEP with other Symantec solutions, so no need additional agents on endpoints.

Cons

The device control feature was not changed in past product versions, it's still not the most convenient way to manage, the preconfigured hardware groups are not good enough. For example, no group for mobile phones.
Application control and device control are managed in the same policy, so if you have a common app control policy but a different device control policy you'll need to manage 2 policies.
The app control policy is very strong, still, the out of the box policies are basic, I'd expect Symantec to provide more of these out of the box.
The reports are not the most elegant and sometimes it takes time to find the report you need. Graphics need to be improved.

Likelihood to Recommend

Today with the hybrid model, you can manage SEP in the cloud. Mobile/remote employees will still be able to sync logs and get policies without a VPN connection to the office. Symantec Ecosystem is very good if you seek for other security solution such as web proxy, DLP, EDR, etc. The products integrate with each other and you can achieve better policy management and also better visibility on your network. SEP is an agent-based solution, if you need an agentless solution this is not the product for you.

Verified User

Engineer in Information Technology (Computer Software company, 1001-5000 employees)

Vetted Review

5 years of experience

My experience using Symantec Endpoint Protection

Rating: 7 out of 10

Incentivized

February 22, 2017

Use Cases and Deployment Scope

Symantec Endpoint Protection is the Antivirus/AntiMalware product we use across all of our environments. We have multiple SEP Managers distributed for different environments. It helps add another layer of protection for our servers.

Pros

SEP is good at automatically updating the clients so the latest definitions are always present on the clients. If the SEPM is not available, it will go to the web to retrieve the updates.
Utilizing the SEP Managers to manage the SEP clients works very well. I'm able to link it to Active Directory and login using AD Credentials, simplifying access and roles.
Being able to deploy client upgrades from the SEP Manager makes upgrades an easy task.
Being able to run the SYMHELP tool to submit logs and automatically open support requests is very handy!

Cons

Having to reboot each client after a version upgrade can be troublesome.
The client can be a resource hog at times.

Likelihood to Recommend

SEP is a good AV product and protects our servers well. It's easily managed via the SEP Manager servers. However, keeping up with new versions which come out multiple times a year can make it tough to keep up, esp when client upgrades require a reboot.

Ben Liebowitz

Senior Systems Engineer in Information Technology at Associated Press (Media Production, 1001-5000 employees)

Vetted Review

5 years of experience

View profile

Symantec Endpoint Protection. Module/Layered Protection for your Endpoint

Rating: 10 out of 10

Incentivized

October 23, 2015

Use Cases and Deployment Scope

I have used or have installed Symantec Endpoint Protection for customers since the original release of 11.x. Symantec has continued to improve this product and listen to the security community when adding additional features or provide performance changes. The module protection that Symantec Endpoint Protection provides is "Outstanding".

Pros

Module (layered protection).
Educated and innovated support.
Passionate and dedicated Symantec engineers.
A dedicated team to security partners to provide deeper knowledge about the products.

Cons

More Innovation - continue to be the leader in security and continue to develop superior protection for endpoints and their data.
Continue to improve partner relationships to make them seemless with the customers and Symantec.

Likelihood to Recommend

Symantec Endpoint Protection (SEP) is a modular security product and can provide complete security protection for all endpoints that includes workstations, laptops and servers. The key questions I get during the selection process are:

Ease of use.
Ease of deployment
Ease of configuration.

Symantec Endpoint Protection provides all that.

John Higday

Architect in Information Technology at ITS Partners (Computer Software, 51-200 employees)

Vetted Review

7 years of experience

Symantec Antivirus

Rating: 9 out of 10

Incentivized

June 25, 2014

Use Cases and Deployment Scope

We use Symantec as a virus detection software, internet security, and backups.

Pros

Symantec is a great antivirus software
It provides tremendous internet security
It is so easy to use for a product of its quality

Cons

Take up less processes when running
Provide better firewall functionality, in meaning allow the user to have more configuration capabilities.
Start up faster when you boot your computer.

Likelihood to Recommend

This product is very well suited for virus detection and firewall capabilities.

Anthony Edwards

Principal Systems Engineer, Cloud ITL in Information Technology at AT&T Global Services (Computer Networking, 10,001+ employees)

Vetted Review

10 years of experience

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SEP Review

Rating: 7 out of 10

Incentivized

June 25, 2019

Use Cases and Deployment Scope

Pros

The AV has several detection mechanisms: signature based, reputation based and heuristic based.
There is an option to turn an on-prem deployment into a hybrid deployment, so you can manage SEP in the cloud.
Symantec really invested on integrating SEP with other Symantec solutions, so no need additional agents on endpoints.

Cons

The device control feature was not changed in past product versions, it's still not the most convenient way to manage, the preconfigured hardware groups are not good enough. For example, no group for mobile phones.
Application control and device control are managed in the same policy, so if you have a common app control policy but a different device control policy you'll need to manage 2 policies.
The app control policy is very strong, still, the out of the box policies are basic, I'd expect Symantec to provide more of these out of the box.
The reports are not the most elegant and sometimes it takes time to find the report you need. Graphics need to be improved.

Likelihood to Recommend

Verified User

Engineer in Information Technology (Computer Software company, 1001-5000 employees)

Vetted Review

5 years of experience