Symantec Endpoint Security Reviews & Insights

Score6.3 out of 10

174 Reviews and Ratings

Community insights

TrustRadius Insights for Symantec Endpoint Security are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Central cloud console architecture: Users have found the central cloud console architecture of the product to be a great feature, providing a single point of control for managing security. This pro was mentioned by several reviewers and highlights the convenience and efficiency of having all security management functions centralized in one place.

Fast response to breaches: Reviewers appreciated the fast response from the product in the event of a breach in the servers, indicating that it is effective in detecting and responding to threats. This pro was mentioned by multiple users, emphasizing the product's ability to swiftly identify and address security incidents.

Protection against spyware and viruses: The product's capability in safeguarding against various types of malicious software, including spyware and viruses, received positive feedback from users. This pro was mentioned by several reviewers, indicating that they value the comprehensive protection provided by the product against these common threats.

Symantec Endpoint Security Reviews

29 Reviews

Mid-sized Companies (51-1,000 employees)

Excellent EndPoint Security

Rating: 9 out of 10

Incentivized

May 8, 2025

Use Cases and Deployment Scope

We use Symantec Endpoint Security for a long time. It meets all our security needs. Symantec Endpoint Security acts as a one platform for endpoint protection, combining prevention, detection, and response to address modern cybersecurity challenges while aligning with business goals like cost reduction and compliance. It includes antivirus, client firewall and intrusion preventions. With it's device protection, controlling the devices plugged into the end-user machine with the device protection feature is really important in terms of security .

Pros

Restricting USB usage to prevent data exfiltration. With this we stop employees from using unauthorized USB devices.
It blocks malicious email attachments or direct downloads
It's behavioral analysis stop unknown ransomware
Integration with other tools.

Cons

Management Server GUI should be improve
Integration with cloud native applications
It consume lot of end point resource

Likelihood to Recommend

A file often exploited by malware to auto-execute malicious code when USB devices are plugged in. When a USB device is connected to an end-user machine, we need to blocking the Autorun.inf file. This was done using Symantec Endpoint Security in an extremely easy way. As a result, a significant security risk was eliminated.

Verified User

Consultant in Information Technology (Information Technology & Services company, 501-1000 employees)

Vetted Review

10 years of experience

Trustworthy and Effective

Rating: 10 out of 10

Incentivized

June 1, 2023

Use Cases and Deployment Scope

We are using this product for more than 90K users worldwide, and we are working in a team to support our client. The main issue is that some end-user devices show offline, so it's difficult to troubleshoot remotely. This product does its job for HI policy, using this feature, we are able to fetch complete reports of end devices.

Pros

SONAR
HI
Application control
Network Firewall
intrusion Prevension

Cons

Devices Offline issue
SEP install failed remotely
Connectivity issue
Signature update required

Likelihood to Recommend

It has been able to detect and prevent malware, as well as warn us quickly when it has found malware.
Sometimes you will face device offline issues so required to troubleshoot manually and during remote installation you will face installation failed issues if there is any other third-party tool file present in the directory.

Verified User

Engineer in Information Technology (Information Technology & Services company, 201-500 employees)

Vetted Review

2 years of experience

Symantec ES is a lightweight but feature full solution that enabled us to get rid of multiple resource intensive endpoint agents and keep developers happy

Rating: 7 out of 10

Incentivized

April 21, 2022

Use Cases and Deployment Scope

Symantec Endpoint Security is our EDR solution which helps ensure our machines stay free of infection and remain compliant with our organisational policies by providing an extensive range of functionality that we employ e.g. honeypots to waste the time of any attacker which might have gotten through, application control and isolation, ability to quarantine infected machines, ransomware protection, host-based IDS, etc.

Pros

A lightweight agent which does not impact legitimate user tasks, even developers who compile complex code.
Multiple modules which provide a wide range of functionality.
Is not easily killed or uninstalled so devices remain monitored at all times.
Also provides deception technology which other vendors often do not in similar solutions.
Ability to intelligently quarantine machines which may be infected.

Cons

More granular control over which USB devices can be blocked/allowed.
Native integration with other solutions for alerting without needing to have a SIEM in between.
Would benefit from gathering more OS logs in a manner similar to Sysmon.
Usage in other environments rather than just on end-user machines e.g. Kubernetes nodes in the cloud.

Likelihood to Recommend

Symantec Endpoint Security is a well-rounded product that provides a significant amount of functionality and covers many of our endpoint needs without needing to resort to multiple vendors that might clash in unpredictable ways when ultimately deployed to the endpoints in our estate. The default policies are adequate and tuning these requires some time as with all similar EDR products but the product is flexible enough to allow very granular whitelisting/blacklisting which is great. Low resource requirements are also fantastic and we've not had many complaints from developers who were getting slowed down when compiling complex code with other previous solutions.

Verified User

Engineer in Engineering (Financial Services company, 501-1000 employees)

Vetted Review

1 year of experience

An honest review of Symantec Endpoint Security from a Network Operations Manager at a major US Airline

Rating: 5 out of 10

Incentivized

April 15, 2022

Use Cases and Deployment Scope

Our company uses Symantec Endpoint Security for approximately 500 Windows-based PCs across our organization. In general, Symantec does what it is supposed to and it detects and blocks attacks at the endpoint level. The Symantec software is very easy going on PC resources and does not seem to bog down the system and simply works.

Pros

Endpoint Security
Blocking Malware
Decent Firewall protection
Centrally Managed software

Cons

The merger with Broadcom ruffled some feathers for sure and was very sloppy. At one point Broadcom/Symantec was going to stop supporting all business customers but they seem to have reversed course and are now offering renewals for existing clients.
No endpoint AV product is 100% effective and occasionally some malware will sneak through.

Likelihood to Recommend

Symantec Endpoint Security is well suited for any Windows-based operating system and their centrally managed software will help corporations of all sizes maintain their installs. The endpoint security product might not be the best product for home-based users but Symantec offers many flavors of its product for those customers.

Brett Stone

Network Operations Manager in Information Technology at Cape Air IT Department (Airlines/Aviation, 501-1000 employees)

Vetted Review

12 years of experience

Symantec Security support is awful! Not recommended.

Rating: 1 out of 10

Incentivized

April 15, 2022

Use Cases and Deployment Scope

We currently use Symantec Endpoint Protect (SEP), Endpoint Detection and Response (EDR), and Email Cloud Security for our full security suite of our environment. This satisfies the business need to have security on our endpoints, users, network, and email. We've been using Symantec for security for about 5 years now.

Pros

Having Endpoint protection, EDR, and Email security in one platform suite.
The product does as OK job of protecting against malware and viruses.
Symantec is a well known brand.

Cons

The Broadcom support for Symantec is awful! You can never get anyone to help.
The Endpoint Security seems to really just be hash-based and very little in the way of behavioral-based scanning.
The Web Consoles are clunky and hard to set up.

Likelihood to Recommend

It's almost impossible to get any kind of support with any of the Symantec products (Endpoint Protection, EDR, or Email Security), ever since they were purchased by Broadcom. Even when trying to purchase a renewal and ask questions about products/licenses that were changed without our knowledge, still it was very difficult to get any type of assistance, or even a quote. And the product is only OK, it's nothing great anymore. I always thought Symantec was pretty good, but ever since they were purchased by Broadcom, I have no faith at all in the brand.

Verified User

Administrator in Information Technology (Transportation/Trucking/Railroad company, 201-500 employees)

Vetted Review

5 years of experience

Symantec equals Security and Peace of Mind

Rating: 10 out of 10

Incentivized

April 13, 2022

Use Cases and Deployment Scope

Our primary use case for Symantec Endpoint Security is threat intelligence and endpoint protection. Their threat protection is very good. We are managing a good number of users thanks to the solution and we are pretty satisfied with it. It is somewhat more than just an antivirus, it also included a firewall that operated in addition to the Windows or Mac firewall.

Pros

Pc Protection
Server Protection
Network Protection

Cons

Live Updates needs a revamp
More Data provided from agent on Pc
Simplify Website

Likelihood to Recommend

In our company, we use it for all the employees. Our IT department has full control over the adjustments of all the installations. Employees don't need to worry about scheduled scannings, updatings, fine tunning or anything else. It's pre-installed on all the machines and is there to protect, not to disturb. It's awesome!

Earl Foggs

Computer and Information Systems Manager in Information Technology at TelAffects LLC (Marketing & Advertising, 201-500 employees)

Vetted Review

4 years of experience

Symantec Endpoint Security, Build your foundation on solid rock.

Rating: 10 out of 10

Incentivized

October 26, 2021

Use Cases and Deployment Scope

Symantec [Endpoint Security] is being used on all of our desktops and laptops, it protects the endpoints and is linked to a central server in our network which reports on all of the endpoints. It is also linked to a cloud management platform provided by Broadcom. The cloud platform allows the devices to connect to the cloud platform regardless of where they are. When the devices are in the network they connect to the server.

Pros

Behavior analytics to detect malware
Overall protection from malicious software and connections from the outside
Centralized reporting to ensure quick remediation of issues

Cons

The system should have a better ability to auto repair, if an item is malfunctioning it should auto reinstall.
The cloud platform and the server do not talk well to each other and it would be great to get the same data on both platforms, this may be due to version though.
It seems the whitelisting on the cloud platform could use some work.

Likelihood to Recommend

If you want you could think of the industry standard for protection as Symantec [Endpoint Security], if you get the appropriate suite you end up with a solid defense against the outside world. It is also appropriately priced costing us about 10k per year for the 450 Licenses we have. If you are actively being attacked by the CIA or FBI I would spend more money though no amount of money will really matter at that point but if you are just going up against your standard dark forces of the outside then I would recommend this for your endpoint security. It is a solid foundation to build your security stack off of.

Sean Muller

IT Security Manager in Information Technology at Paraco Gas Corporation (Oil & Energy, 501-1000 employees)

Vetted Review

10 years of experience

Why I still think Symantec Endpoint Protection is the best Endpoint protection on the market, (Even though Broadcom is ruining it!)

Rating: 5 out of 10

Incentivized

December 31, 2020

Use Cases and Deployment Scope

We use it in our own and MSP practice supporting 500 clients around the globe with over 25K endpoints and servers. SEP combines with NACS gives us a last line of defense against malware of all types. We have NEVER had an endpoint compromised by an7y malware in over 11 years of deployment. It has done it's job perfectly, every time.

Pros

Central Console on Prem or in the cloud
Works with everything
Zero Day protection is best in the industry because of their huge sensor net and rapid remediation.
Available on all major platforms, Microsoft, Linux / Unix, and Mac
Outstanding flexibility in configuring group and individual policies for all aspects of the product.
Support, PRIOR to Broadcom was simply superb. Now it is just average.

Cons

Partner Support
Product Support
Have someone other than Broadcom own and develop the p[product. Broadcom would have to improve 1000% just to be awful.

Likelihood to Recommend

Again, my issue is not the product, it is Broadcom. It is excellent in mid sized, and multinational business. It is too expensive for the smaller businesses since Broadcom has eliminated SKU's. It is a superb endpoint protection product with excellent centralized management features. When combined with Network Access Control Suite, it provides the perfect solution for on prem and remote workers.

Drew Moen

CEO / CTO in Corporate at StratServ (Information Technology & Services, 501-1000 employees)

Vetted Review

Reseller

10 years of experience

SEP's glory days are behind it, consider other products

Rating: 3 out of 10

Incentivized

December 19, 2020

Use Cases and Deployment Scope

Symantec Endpoint Security is being used across our organization as the main end point protection product for preventing viruses and spyware. It's installed on every end point in the organization Symantec offers a client for, desktops and laptops running windows, servers running Windows and LINUX and a few MACS.

Pros

Prevents Virus
Prevents Spyware

Cons

Management UI is Outdated and Complex to Use
Removing End Points Completely is time consuming and diffcult
Support in general is tribble, very difficult to get any complex technical problems resolved

Likelihood to Recommend

Symantec Endpoint Security is well suited for a small organization with a limited number of end points, once you get into the 100's of endpoints the weaknesses in the management tools become clear. It does do a decent job at protecting end points from viruses and spyware, assuming your able to get the endpoints installed correctly.

Verified User

Engineer in Information Technology (Information Technology & Services company, 201-500 employees)

Vetted Review

6 years of experience

Symantec Endpoint Security--the good the bad and the ugly

Rating: 8 out of 10

Incentivized

December 18, 2020

Use Cases and Deployment Scope

We use Symantec Endpoint Security organization-wide with a central administrating server. That way you have an easy overview of all the resources in the network and their security level, as well as the ability to handle all the administration centrally. You can see if a computer needs updating, if there was an attack, what the attack was, and how it was handled.

Pros

Protects from viruses
A firewall to monitor network activity
Blocks USB devices

Cons

Too many changes in the software
Make it cheaper
Heavy on resources

Likelihood to Recommend

I think that Symantec Endpoint Security is an overall well-performing security suite. It protects from known and not yet known malware including viruses, trojan horses, spyware, worms, zero-day vulnerabilities, ransomware, and more. It also protects the entire network by means of a very comprehensive firewall, and all that can be controlled from one single interface.

Verified User

C-Level Executive in Information Technology (Information Technology and Services company, 51-200 employees)

Vetted Review

3 years of experience

Loading Reviews List....

Symantec ES is a lightweight but feature full solution that enabled us to get rid of multiple resource intensive endpoint agents and keep developers happy

Rating: 7 out of 10

Incentivized

April 21, 2022

Use Cases and Deployment Scope

Pros

A lightweight agent which does not impact legitimate user tasks, even developers who compile complex code.
Multiple modules which provide a wide range of functionality.
Is not easily killed or uninstalled so devices remain monitored at all times.
Also provides deception technology which other vendors often do not in similar solutions.
Ability to intelligently quarantine machines which may be infected.

Cons

More granular control over which USB devices can be blocked/allowed.
Native integration with other solutions for alerting without needing to have a SIEM in between.
Would benefit from gathering more OS logs in a manner similar to Sysmon.
Usage in other environments rather than just on end-user machines e.g. Kubernetes nodes in the cloud.

Likelihood to Recommend

Verified User

Engineer in Engineering (Financial Services company, 501-1000 employees)

Vetted Review

1 year of experience