TrustRadius: an HG Insights company

SurveyLegend

Score8 out of 10

20 Reviews and Ratings

What is SurveyLegend?

SurveyLegend aims to help individuals and companies create mobile-friendly surveys. Users can create surveys on a computer or tablet device and customize the look of the survey. Data can be displayed with eye-catching and insightful graphics.

SurveyLegend's advanced users can take advantage of unlimited features, company branding, white-label questionnaires, skip logic, branching, media-rich questions and more.

Customers include L'Oréal, Universal, Harvard, Greenpeace, Airbnb, Sony, Air Liquide, Roche, and MANGO.

Categories & Use Cases

Media

Brand your questionnaire, design the questionnaire, choose from 100+ themes upload your own and enjoy the changes being updated and shown in real-time.
All surveys, forms and polls look great on what ever device they are presented on.
You can create responsive questionnaires, using more than 20 different question types.You can create responsive questionnaires, using more than 20 different question types.
In the create step you make the entire questionnaire. Click or drag and drop the question type you want and create the survey you need.
All data collected can be viewed on our Live Analytics page. We present the feedback in beautiful charts that are easy to read and act on, no apps needed just a modern browser.
Create on your tablet or computer no apps needed just a modern browser.

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Top Performing Features

  • Access controls

    Administrators can limit users’ ability to access data and edit content.

    Category average: 8.9

  • Themes

    Includes options for the look & feel of a survey, including different colors, fonts, layouts, etc.

    Category average: 7.1

  • Survey logic flexibility

    Survey question flow can be customized with skip logic, conditional questions, question branching logic, piping logic, and/or randomization.

    Category average: 8

Areas for Improvement

  • Analytics

    Allows users to run different types of analysis, such as statistical analysis, cross tabs, sentiment analysis, etc. within the tool.

    Category average: 8.2

  • Vendor-offered crowdsourcing

    Vendor offers access to an audience or panel of respondents.

    Category average: 8.1

  • Multiple question types

    Supports a variety of question types, such as multiple choice, select all that apply, ratings, text responses, etc.

    Category average: 8.7

Easy to handle tools and objective surveys

Pros

  • It allows us to create attractive and excellent quality surveys with objective questions to solve problems.
  • It allows us to distribute the surveys and share them on any site in order to reach more people.

Cons

  • Support may be somewhat slow in responding.

Return on Investment

  • The return on investment was very well received and because it was possible to solve problems thanks to the survey panel.
  • The ROI is on the rise which allowed the economic increase and we are happy for them.

Alternatives Considered

SurveyMonkey

Other Software Used

SurveyMonkey, GoToMeeting, Human Interest, Adobe Analytics

SurveyLegend Review

Pros

  • Stable tools where, at a glance, it is possible to create clean surveys with unique characteristics, either for posing questions or for receiving questions.
  • It is possible to distribute various surveys, in order to receive different responses.

Cons

  • In very few circumstances do surveys go blank with no responses.
  • Data in circumstances fails due to survey error.

Return on Investment

  • It is a question and answer system to improve the activity of new users, indirectly helping to recover the investment.

Alternatives Considered

SurveyMonkey

Other Software Used

SurveyMonkey, Dropbox, Dolphin Power Dialer, PayPal Payments

Modern & feature-rich survey app

Pros

  • Visual questions! Survey Legend was the only affordable software I could find that let me add images to questions easily and in a flow that made sense.
  • Live analytics! Super helpful for us when we were just starting our survey program, to be able to make sure the questions were formatted properly for example.
  • Lots of flexibility; any type of question I needed was available here.

Cons

  • I wasn't thrilled with the user experience for the Likert questions. In particular, it seems a lot of users didn't realize they could scroll left and right to find new questions to answer.

Return on Investment

  • This was the most affordable option that had the features we needed to expand our user research program.

Alternatives Considered

Google Drive and SurveyMonkey

Other Software Used

Google Drive, MailChimp

SurveyLegend Review

Pros

  • SurveyLegend allows users to customize their templates and survey.
  • Optimized many details and features and polls through analytics and data.
  • User-friendly and simple to use.

Cons

  • Can improve on upgrading to use their features.
  • More video tutorials perhaps?

Other Software Used

TrustRadius for Vendors

Dissertation Review

Pros

  • Ease of use
  • Surveys look professional
  • Surveys are easy to share

Cons

  • Improved correlation of the data between the analytics tool and the responses (i.e. it says 3 responses have been received, but only shows results for 2)

Return on Investment

  • It has enabled me to create a survey contributing towards my MSc