Sumo Logic Information Reviews & Insights

Score9.4 out of 10

74 Reviews and Ratings

Community insights

TrustRadius Insights for Sumo Logic are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Valuable log ingestion: Many users have found Sumo Logic's ability to ingest logs from their CDN directly, in real-time, to be a valuable feature. This eliminates the need for massive compressed archives that were sent every two hours.

Extensive REST API capabilities: Several reviewers have praised Sumo Logic's REST API for its extensive capabilities in managing log sources, source configurations, dashboard data, searches, and more. They have also noted that the API documentation is consistently updated.

Easy configuration management: Users appreciate the addition of the ability to configure agents via configuration files. This feature allows for easier and more flexible configuration management using tools like Chef, Puppet, or Salt. Some users have specifically mentioned how this has improved their workflow.

Sumo Logic Reviews

8 Reviews

InformationComputer Software6Newspapers1Information Services1

why you need Sumo Logic

Rating: 10 out of 10

Incentivized

May 27, 2025

Use Cases and Deployment Scope

We mainly use Sumo Logic for logging and monitoring lots of Prod system.
Also, we actively use dashboard to track down our deployment status in Beta/Preview/Prod. Logging is a like game changer because all logs in one place, which helps Developers making lot easier to debug and CS to view some important logs ticketed from our customers.

Pros

logging at one place
pipeline dashboard
Alerts/Notifications for Prod infrastructure

Cons

little bit of learning curve for query
utilize AI to help to get better query?
now its almost instant time of log available from lambda, but it was not before

Likelihood to Recommend

We can check all logs from various regions and multiple account in one place, which makes us not to change AWS account to see logs in different account. And it also has longer retention period than Cloudwatch. Its really easy to setup as well like adding collectors or embedding Sumo Logic into AWS lambda

Kim Jitae

Sr. Devops in Engineering at uPerform (Computer Software, 51-200 employees)

Vetted Review

4 years of experience

Search your backend data easily

Rating: 9 out of 10

Incentivized

November 15, 2024

Use Cases and Deployment Scope

I am user of Sumo Logic and I use Sumo Logic to track our user sync backend events. Its result serach are great and one can easily learner to how query on Sumo Logic. Its simple and easy to use. we track this user sync event to check profile field details which we dont display on UI but we track it on the backend.

Pros

Great search
Great database on cloud
Easy to access

Likelihood to Recommend

Best to use as backend logs tracking for a software

Chaitanya Jadhavar

Technical account Manager in Customer Service at MindTickle (Computer Software, 501-1000 employees)

Vetted Review

4 years of experience

Verified on LinkedIn

Great potential and outcomes, difficult to learn and use

Rating: 7 out of 10

Incentivized

May 9, 2024

Use Cases and Deployment Scope

The main logging and review of our company's processes is done using Sumo Logic. It allows us to follow a process from start to finish, understand issues and statistics, and build many pages with monitoring graphs and queries that help us be on top of issues and plan future projects based on the current situation.

Pros

Graphs
Monitoring
Data and statistics

Cons

Query language ease of use
Resetting of a graph/query's time range
Readability of each log

Likelihood to Recommend

Sumo Logic is best suited for when you're interested to follow a specific process and understand what happened in it. When you're looking to understand specific values that are set in some processes it's a less ideal tool as the readability and querying of the logs isn't simple enough for such a task.

Verified User

Team Lead in Engineering (Computer Software company, 201-500 employees)

Vetted Review

3 years of experience

Sumo Logic for Log processing

Rating: 9 out of 10

Incentivized

May 14, 2019

Use Cases and Deployment Scope

Sumo Logic is being used across our company. Our logs are first published to CloudWatch, and then pushed over to Sumo Logic for analysis and debugging. Each log is tagged with a session id that we can use to track API calls across services. We use the logs to verify customer issues, and it lets us see which APIs, and therefore which team to reach out to so we can solve a given issue.

Pros

The UI is simple and intuitive
Data can be searched using simple terms or more complex queries
We can ingest all of our logs and not lose anything

Cons

There isn't an option to do constant refreshes on a query
The query language doesn't allow for search by field value automatically
Automatic tabs is a little clunky

Likelihood to Recommend

Sumo Logic appears to be well designed for a small operation to get started with a small amount of logs. As a company grows, I am not sure that the tool will keep up with the demand of massive amounts of logs. This seems to be the case with most of the hosted log services I have worked with at least.

David Tanner

Senior Software Engineer in Engineering at LifeOmic (Computer Software, 51-200 employees)

Vetted Review

View profile

SumoLogic -- Reliable, cost efficient, and versatile -- but slow

Rating: 8 out of 10

Incentivized

May 7, 2018

Use Cases and Deployment Scope

Currently, SumoLogic is being used to track ALL activity, error, usage, warning, data, and debug logs, that are logged by any user action, or any messages that a service my company uses communicates between other services. Anytime a button is clicked, a page is accessed, workflow is done, or process is completed by an end-user, we log the action in Sumo. Anytime a service or ec2 is running and completes a process or sends/receives a service message, we log that interaction between services. This robust logging allows us to pinpoint specific areas where we need to get more information or want to track specific metrics. We have set up our implementation with Sumo to log anything we tell it to log. If we want a message logged every time an end-user logs in and clicks a certain button, we can log that specific of information down to the second they did it and which browser version they were on. The level of logging is all up to how much you build into your service logging.

Pros

Activity Tracking
Realtime/interactive Dashboard
Aggregation of data into tables and graphs
Exporting information to be imported into other programs
Integrates well with our other internal services
Accessibility of information

Cons

Sumo is very slow compared to other programs like Splunk
Sumo only holds data for a certain amount of time, so if you want to reference an entry that was logged 6-months ago, you better have saved your logs in an external database somewhere because Sumo no longer has that information
Automatic parsing of data is not set up in Sumo as opposed to Splunk where it automatically parsed ALL logs

Likelihood to Recommend

It's great for logging all interactions you tell it to log and it's great for sharing information found in queries made by individuals because specific queries can be shared via links that Sumo creates. It's not great for holding information for longer than 30 days or for accessing information over a long period of time.

Verified User

Analyst in Quality Assurance (Computer Software company, 501-1000 employees)

Vetted Review

3 years of experience

Log all the things with Sumo Logic

Rating: 10 out of 10

Incentivized

March 31, 2017

Use Cases and Deployment Scope

We use Sumo Logic to centralize all of our application logs into one easy to use and easy to search interface. This is used not only for production but also our development environments. We use it for troubleshooting issues, development assistance, as well as for security and compliance. Having all of our logs in one place is fantastic.

Pros

Centralized management, everything can be done from the website.
Software upgrades of the collectors, once again all done from the website. Easy to identify out of date collectors
Searching and parsing logs. Very easy run a query logs and quantify the data.

Cons

Changing collectors from web config to local configs could be handled a bit better.

Likelihood to Recommend

If you have more than one server or application that you generate logs on, Sumo Logic makes the pain of collecting the data and searching it go away. Also with their live tail feature, you can view and parse logs in real time. Sumo Logic makes it easy to collect logs from file based, windows event logs, and network syslog sources.

Jason Sievert

Infrastructure Manager in Information Technology at InterplX Expense Management (Information Services, 11-50 employees)

Vetted Review

2 years of experience

View profile

Sumologic - logging with limited hassles

Rating: 9 out of 10

Incentivized

June 2, 2016

Use Cases and Deployment Scope

Sumo logic is being used as a single source of log aggregation for multiple system types from Windows, Linux, Networking, Mainframe, etc. This allows cross OS/cross system searches for specific items. This allows our IT security team to research issues quickly. This also allows us to limit the amount of disk space used to store logs on internal systems. We can build custom reporting to track issues or changes that can be shared with teams and management without allowing direct access to the systems involved.

Pros

Custom reporting
Multiple platform access
Easy setup for consuming log data

Cons

Report engine takes work to create useable info
User interface needs improvement
Better training options

Likelihood to Recommend

If you are looking for an internal only system then this may not work for you, but aside from that I cannot see where this would be less appropriate. This system is well suited to bring diverse system info together for cross platform research and auditing. It is really helpful where custom reporting is desired or required.

Verified User

Team Lead in Information Technology (Newspapers company, 1001-5000 employees)

Vetted Review

1 year of experience

Sumo Logic makes storing and analyzing your data seamless.

Rating: 9 out of 10

Incentivized

April 28, 2016

Use Cases and Deployment Scope

Sumo Logic is used to aggregate our logs from multiple environments and allows us a one stop location to see everything that's happening within our infrastructure. We just log into Sumo Logic and are able to use their query system to easily get at the data we need to make decisions.

Pros

One stop shop to analyze your data.
Great search tool to drill down to issues/problems you might have.
Easy interface.

Cons

Can be daunting at first.
Need to educate people on how the categorizing and searching works.
Setup can be a bit slow.

Likelihood to Recommend

For us using Sumo Logic as the centralized location for all of our logs is great. You can either set up custom dashboards to see your data or they have default dashboards/graphs for whatever type of data you're trying to input (web logs, server logs, etc). It makes seeing your data easy.

Verified User

Engineer in Engineering (Computer Software company, 51-200 employees)

Vetted Review

2 years of experience

Loading Reviews List....

SumoLogic -- Reliable, cost efficient, and versatile -- but slow

Rating: 8 out of 10

Incentivized

May 7, 2018

Use Cases and Deployment Scope

Pros

Activity Tracking
Realtime/interactive Dashboard
Aggregation of data into tables and graphs
Exporting information to be imported into other programs
Integrates well with our other internal services
Accessibility of information

Cons

Sumo is very slow compared to other programs like Splunk
Sumo only holds data for a certain amount of time, so if you want to reference an entry that was logged 6-months ago, you better have saved your logs in an external database somewhere because Sumo no longer has that information
Automatic parsing of data is not set up in Sumo as opposed to Splunk where it automatically parsed ALL logs

Likelihood to Recommend

Verified User

Analyst in Quality Assurance (Computer Software company, 501-1000 employees)

Vetted Review

3 years of experience