Substack Professional, Scientific, and Technical Services Reviews & Insights

Score9.3 out of 10

10 Reviews and Ratings

Community insights

TrustRadius Insights for Substack are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Easy to use and user-friendly interface: Many users have praised Substack for its easy-to-use and clean interface, making it convenient for writers to navigate and manage their subscriptions effectively. The platform provides a user-friendly interface that simplifies the process of managing subscriptions.

Seamless integration of content with operations: Several reviewers have highlighted Substack's seamless integration between content creation, subscription management, and payment design. This feature allows writers to monetize their work efficiently and effortlessly by providing them with an integrated system that streamlines the process of managing subscriptions and payments.

Ability to own content: Users appreciate that Substack allows them to maintain full control and ownership over their published content. This valuable feature provides a sense of security for writers who want to protect their intellectual property, ensuring that they retain complete ownership of their work without any restrictions or limitations imposed by the platform.

Reviews

2 Reviews

Professional, Scientific, and Technical Services

Substack - Perfect platform to create newsletter

Rating: 10 out of 10

Incentivized

July 20, 2022

Use Cases and Deployment Scope

In our company, we use Substack to write blogs and newletters to our investors / donors / other people interested in AI domain. We talk about how we collect data, principles of making a good codebase for Machine Learning etc.

I use Substack to write newsletter on the latest happenings in the world of technology. I'm a researcher who loves to research about new breakthroughs, new technologies, learn them. I run a community of people who want to learn about new techs and things happening in startup space.

Pros

Newsletter
Analytics
Integration with Twitter
Recommendation

Cons

It's really difficult when multiple people are editing the blog at same time. Some things change or get overwritten due to which have to reload the page multiple times. Would like to see an experience just like in Google docs.

Likelihood to Recommend

Substack is well suited for people who want to run a newsletter. Like it's really good to share updates on your product, or your learnings. It is not suitable to write a series of blogs on particular topic as you can't create a series. Every blog is separate, you can obviously link those but if you want to create a new series, then there is no place on the substack which user can see as album where they can see the relevant blogs in that album.

Verified User

Employee in Research & Development (Information Technology & Services company, 51-200 employees)

Vetted Review

2 years of experience

DTC Writing with Priority Towards Content Ownership, UI Lacking

Rating: 8 out of 10

Incentivized

July 11, 2022

Use Cases and Deployment Scope

I use Substack personally to run a blog. I switched from Medium over a year ago and wanted to explore the ways I could monetize on the platform. The primary business problem it addresses was my inability to publish my Medium articles as part of a freestanding blog/portfolio separate from my account and the scope of my use was fairly simple (personal publishing and subscribing to a few newsletters here and there).

Pros

Content organization/discovery - really easy to search.
Newsletter/email integration - by far better at previewing and delivering content than any other site.

Cons

Visual UI/UX - stories are displayed very clunky, image previews aren't used well.
Promotion in-article - makes it hard to subscribe or donate while reading a piece. You have to finish it to see the option to, which most readers don't.

Likelihood to Recommend

I think Substack is better for people who want to set up a personal-facing branded website vs people who just want to post random musings every so often. Monetization is better there than any other collective publishing platform as well as organic reach via email. Substack also allows you to build direct relationships with your readers via emails and own them 100% which is great long-term if you use it to pivot to another site or another form of writing/content creation.

Substack would be less helpful for someone wanting to write as a part of a group, not individually, or someone who's unwilling to put their personal brand behind their content. It's less optimized for SEO (which other platforms allow you to do) and can be harder to curate content based on your interests (you really have to go in knowing what you want vs finding it on the fly).

Carter Owen

Consumer Strategy Analyst at frog (Design, 1001-5000 employees)

Vetted Review

2 years of experience

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