Streak Professional, Scientific, and Technical Services Reviews & Insights

Score8.7 out of 10

49 Reviews and Ratings

Community insights

TrustRadius Insights for Streak are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Email Tracking: Users have found the email tracking feature in Streak to be easy to use and very handy, with some reviewers mentioning its usefulness. They appreciate being able to track the status of their emails and know if they have been opened or not. The real-time notification when an email is opened also helps them stay updated on their communications.

Snippets Feature: Reviewers find the snippets feature in Streak very good, as it provides shortcuts for frequently used messages, saving them a lot of time. This feature allows users to quickly paste pre-written messages and templates, improving their efficiency in communication.

Integration with Google Sheets: Many users like that Streak integrates well with Google Sheets, allowing them to import data and streamline their workflow. Having a CRM platform within their Gmail Gsuite account helps improve day-to-day operations and organization for some customers.

Streak Reviews

7 Reviews

Professional, Scientific, and Technical ServicesAccounting1Marketing & Advertising4Design1Human Resources1

Baited with "Free" account and then stripped of features. Terrible customer service. Very unhappy.

Rating: 1 out of 10

Incentivized

May 27, 2020

Use Cases and Deployment Scope

Streak is being used by our entire team of 3 users.

Pros

Integration with Gmail

Cons

Customer Service
Pricing
Baited and changed price
Lots of bugs and technical issues

Likelihood to Recommend

They offered a "free" plan which I have been using for a while. Now that my business has become reliant on the software, they stripped away key elements of the free plan so we can no longer use the free version. All this in the middle of the COVID-19 pandemic where my business is struggling. This is a deceptive business tactic that is unfair and appalling. I am now searching for an alternative and will no longer use Streak.

Verified User

Team Lead in Corporate (Marketing & Advertising company, 1-10 employees)

Vetted Review

5 years of experience

Ignoring you or not seeing your emails? Which is it?

Rating: 10 out of 10

Incentivized

February 21, 2020

Use Cases and Deployment Scope

It is being used by our department that handles client communication.

Pros

Tracks emails and if they have been viewed

Cons

None that I could think of, it is a simple tool that helps with tracking emails

Likelihood to Recommend

If you communicate with clients daily, Streak is very useful because you will know if a client views your email. As soon as a notification pops up that they viewed your email, you could reach out to them and make it easier on your end.

Paul Diaz

Project Manager in Customer Service at Doctor Multimedia (Marketing & Advertising, 51-200 employees)

Vetted Review

2 years of experience

Why Streak Provides Targeted Outreach

Rating: 8 out of 10

Incentivized

January 30, 2020

Use Cases and Deployment Scope

It's an extremely simple yet useful software that enables our sales team to know when prospects are looking at emails. This allows us to pursue certain prospects somewhat more diligently and efficiently, as we know there is some level of interest due to the Streak notifications revealing they're on our emails.

Pros

It notifies you when someone opens an email.
Tells you where an email recipient is geographically located.

Cons

Certain prospects VPNs make it difficult to know where they're geographically located.
A read notification showing the duration a prospect stayed on an email.

Likelihood to Recommend

If you receive a notification that a prospect just read your email and you don't receive a response, you're then aware they've received it and your pitch or product is on their mind -- making a call later that day all the more effective.

Verified User

Representative in Sales (Marketing & Advertising company, 51-200 employees)

Vetted Review

1 year of experience

Streak is an affordable, easy-to-learn CRM

Rating: 9 out of 10

Incentivized

December 4, 2019

Use Cases and Deployment Scope

I use the free version because it is just me, I don't have any employees. I love it as a way to quickly group correspondence with my clients and other contacts, separate from having to have hundreds of subfolders IN the email. It is a separate place to see a quick listing of all clients and contacts, I like that I can export this list to an Excel sheet. I use it as my CRM, but without a lot of complexity, it's more just a quick way to see all of the correspondence.

Pros

Free add-on to Gmail - No separate place to have to go.
Does not clog up your email with lots of folders.
Very customizable to function however makes sense for you.

Cons

I wish that it automatically added the email address to the "box" instead of having to manually add it.
A little manual to move boxes to different categories.
I wish you could search a keyword IN the box correspondence items.

Likelihood to Recommend

The free version is honestly pretty robust if you are a one-person organization! If you have more than one team member, I'm certain the free version wouldn't work, but I have been very happy with the ease in setting up client boxes and tagging emails to be included in the boxes. I wish it was easier to do a search within a box, there's often I am trying to find a specific keyword within a box and there isn't a fast way to do that. I like the Task Due Date feature, I forget to utilize it more.

Stephanie Majeran

Owner at WellRun Results, LLC (Accounting, 1-10 employees)

Vetted Review

2 years of experience

Streak is a must-have!

Rating: 10 out of 10

Incentivized

October 24, 2017

Use Cases and Deployment Scope

Streak is something I use for my business and for my personal needs, it allows me to see who opened my email, from what device, and when. This is really useful because it allows me to react in a way that gives me the upper-hand in certain situations, without having the anxiety of "did they see my email?" Of course, there are alternatives to this feature. Where Streak wins is it's simplicity and the ability to create reminders or mail merges with ease.

Pros

The read-receipt feature is exceptional, better than any other service I have used.
The onboarding tutorials are really great.
Everything works like it should.

Cons

Streak could improve in the way it first integrates into Gmail. When you clear Cache and Cookies it disconnects and then you can accidentally send out emails without open-tracking.
It could improve by having a better import system for importing data into the "boxes" used for mail merges.
It could be improved by having the ability to split reminders for companies, based on who you talked to.

Likelihood to Recommend

Very well suited for salespeople. I would use it for anything to be honest, there is always a feature that anyone could make use of with Streak - as long as they're sending emails, they can benefit from it. And the majority of its great features are free. I highly recommend it.

Verified User

C-Level Executive in Sales (Marketing and Advertising company, 1-10 employees)

Vetted Review

1 year of experience

Save time and increase productivity in the early stage of your sales process.

Rating: 10 out of 10

Incentivized

October 9, 2017

Use Cases and Deployment Scope

We use Streak in our sales division and it saves us countless hours of data manipulation in the early stage of the sales process. It works directly in your Gmail Inbox, making it straightforward to create leads, move them between stages and aggregate data as you go.

Pros

By sitting right in your inbox it helps to save a lot of time that otherwise would be spent going forth and back between systems.
The snoozing feature is priceless, helping on keeping track with leads while keeping a clean Inbox.
My team can work collaboratively with each lead, making it easy to "pass the baton" at each stage.

Cons

It would be cool if Streak integrated natively with other tools like our quote system and CRM.
Exporting and manipulating aggregated data is somehow difficult.
It lacks the features of a full-fledged CRM, which can be a pro or con depending on your specific sales process.
It lacks a proper user interface (other than what you see in your inbox.)

Likelihood to Recommend

Streak is well suited for the early stage of the sales process, especially where you don't know yet if there is a real opportunity or not. It is not a replacement for full-fledged CRM when it comes to established clients.

Pablo Povarchik

CEO & Co-founder in Sales at wOw Prezi - Prezi Design and Training (Design, 1-10 employees)

Vetted Review

2 years of experience

View profile

One of the most versatile tools I've used.

Rating: 10 out of 10

Incentivized

July 21, 2016

Use Cases and Deployment Scope

I use this product as an informal applicant tracking system as well as a contact list. It is helpful in many different ways and has a lot to offer as far as solutions [go].

Pros

Free Email tracking is included, it starts at 200 tracked emails a month but if you share it with 5 people it becomes unlimited.
Mass mailing/Mail merging, allows use of mass mailing contacts and has dynamic fields for customized emails.
Snippets or templating, allows for quick pasting messages that are used often.
Snoozing or email reminding. Allows you to snooze an email and archives it until a set time where then it will pop up at the top of your inbox.
Mail scheduling. Allows for sending emails out at a set time, this can be done with mass mailing as well.

Cons

The UI could be a little better but it's great as of their latest update.
Improved tracking analytics would also be awesome.
More insight into product details or a forum for questions would be great.

Likelihood to Recommend

Streak is very well rounded in the number of scenarios it can be used in, especially for small businesses looking to have a simple system. However its scalability is probably something that could be improved.

Matthew Fox

Technical Recruiter in Human Resources at Coit Group (Human Resources, 11-50 employees)

Vetted Review

1 year of experience

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