TrustRadius: an HG Insights company

Streak Information Reviews & Insights

Score8.7 out of 10

49 Reviews and Ratings

Get a Demo

Community insights

TrustRadius Insights for Streak are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Email Tracking: Users have found the email tracking feature in Streak to be easy to use and very handy, with some reviewers mentioning its usefulness. They appreciate being able to track the status of their emails and know if they have been opened or not. The real-time notification when an email is opened also helps them stay updated on their communications.

Snippets Feature: Reviewers find the snippets feature in Streak very good, as it provides shortcuts for frequently used messages, saving them a lot of time. This feature allows users to quickly paste pre-written messages and templates, improving their efficiency in communication.

Integration with Google Sheets: Many users like that Streak integrates well with Google Sheets, allowing them to import data and streamline their workflow. Having a CRM platform within their Gmail Gsuite account helps improve day-to-day operations and organization for some customers.

Streak Reviews

1 Review
InformationComputer Software1

Read/Unread icons on every email you've sent!

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

Each of us sales reps use Streak to track our emails. We've even encouraged our customer success team to use it as they're engaging actively with our customers to know if they got their intended emails okay. The ability to see if a key prospect has opened my email or not is critical, the ability to be notified at the time they open the email and especially if they open it multiple times is even more insightful.

Pros

  • An icon on the subject line of the email notifying whether the sent email has been opened or not
  • Real-time notification when the email is opened
  • Ability to delay or customize when an email is sent

Cons

  • I wish I could customize the feed in my Gmail so that I can either hide or see the statistics for specific contacts instead of it always showing up and taking up valuable screen space.
  • I wish I could track attachment downloads and links clicked.
  • I wish I could track email forwards and who they sent the email to.

Likelihood to Recommend

Well suited for a sales rep who wants basic visibility into who is opening or not opening emails. Also very well suited for any individual managing relationships with clients/prospects (CSM role, account manager, support, etc.). Streak would not work well for someone wanting deep analytics into email campaigns and templates (prospect marketing, lead generation, customer marketing, etc.).
CC
Corey Calder
Account Executive in Sales at ClientSuccess (Computer Software, 11-50 employees)
Vetted Review
Streak
2 years of experience
View profile